
The AI Operating System for Small Trade Contractors
One platform to win work, run jobs, get paid, build repeat revenue, and give homeowners a better service experience over time.
Not a lead form. Not just a CRM.
Win work online
Give contractors a professional page, website import, guided intake, embeddable widget, and discovery surface without rebuilding their whole web presence.
Run the business
Carry the same inquiry data through CRM, jobs, scheduling, quotes, invoices, payments, reporting, and repeat service without retyping it everywhere.
Serve homeowners over time
Keep quotes, appointment communication, service history, tracked equipment, and contractor relationships tied to the property through My Home.
Small contractors piece together too many tools
Demand gets captured, then lost
- ✕ A basic website or social profile collects little context before the phone starts ringing.
- ✕ Lead marketplaces create demand, but contractors still have to translate that demand into real work manually.
- ✕ Photos, calls, texts, notes, and intake details end up scattered across devices and inboxes.
- ✕ Follow-up gets missed because the same request has no single place to live.
Operations break after the lead arrives
- ✕ Customer, address, issue, and job details get re-entered into CRM, scheduling, invoicing, and calendar tools.
- ✕ There is weak visibility into what is actually happening across inquiries, jobs, and payments.
- ✕ Repeat service starts from scratch because history is trapped in past messages instead of tied to the property.
- ✕ Homeowners disappear after the job, so the contractor relationship gets weaker over time instead of stronger.
One data thread from request to repeat service
The customer, address, and job details captured at intake carry through every step. No re-entry. No handoff gaps.
Homeowner requests service
AI intake collects the issue, photos, address, and contact details — structured and ready to act on. No dead-end form.
Contractor accepts and runs the job
Client and job auto-created. Schedule, quote, invoice, and get paid — all from the same record, no re-entry.
The property remembers
Service history, known equipment, and contractor relationships are stored at the address — not just a contact record.
The next job is easier to win and run
Recurring jobs, returning customer context, Ask CL insights, and Field Notes that turn completed work into public credibility.
Point tools vs. continuous workflow
From request to job without retyping
We Handle the Back-and-Forth
Photos, urgency, budget, timing, and context get gathered automatically, then passed straight into the job workflow.
Homeowner Starts
The request begins from a contractor page, website widget, shared link, or directory profile.
Guided Intake
Contractor Link asks trade-aware follow-up questions and collects photos or video.
Structured Request
The system creates a clear summary with the issue, address, contact info, and media.
Workflow Continues
The contractor can accept, schedule, quote, and communicate without retyping the same details.
"The same customer, address, issue, and media carry through the rest of the workflow."
That continuity is the product, not just the intake form.
Purpose-built AI for your trade — not a prompt wrapper
We train custom models per trade using supervised fine-tuning on building codes, manufacturer specs, and real service scenarios.
Homeowner says:
"My water heater is making loud popping sounds and the hot water runs out faster than it used to."
"This could be sediment buildup, a failing heating element, or a thermostat issue. I recommend contacting a licensed plumber for an inspection."
Technically correct. Practically useless.
Likely: sediment buildup on lower heating element. Popping = steam escaping through sediment layer.
Follow-up questions:
- › Gas or electric unit?
- › How old is the water heater?
- › Is the T&P valve dripping?
Diagnostic starting point. Quote-ready detail.
Code-aware
IPC, NEC, NFPA — not Wikipedia summaries
Equipment ID
Knows Bradford White vs Rheem from a description
Smart intake
Asks what a plumber would ask, not generic questions
"The big software companies build AI for enterprise fleets with 200 trucks. We build it for the plumber, the electrician, the HVAC tech running their own shop."
Included free at $50/mo
Win work without rebuilding from scratch
Professional Page
Every contractor gets a branded page they can share as a working web presence, with custom URL, subdomain, or custom domain.
Website Import
Pull business details, FAQs, reviews, and images from an existing site to speed up setup instead of starting from a blank page.
Embed Widget
Drop the guided intake flow into an existing site so current traffic lands in the same workflow.
Directory Discovery
Show up in browse and discovery flows where homeowners are already looking for trade help.
The Address Graph
Every completed job adds service history, known equipment, and property context for the next visit.
Each job makes the next one easier
Capture the request once
The inquiry starts with structured intake instead of a loose form or voicemail.
1Run the job in one workflow
Scheduling, quotes, invoices, reminders, and follow-up use the same underlying job context.
2Remember the property
Service history, equipment, and address-linked context become part of the next visit.
3Earn repeat work faster
Recurring jobs, homeowner return visits, and better context make each future job easier to win and run.
4A contractor system with a homeowner return surface
Contractors
- See service history and known equipment before you arrive
- Recognize returning addresses automatically
- Track clients, jobs, and follow-up without duplicate entry
- Create recurring work from the same customer relationship
- Ask CL questions using real business data
Homeowners
- Request service without creating a password
- Review quotes and appointment communication in one flow
- Return to My Home for request history and tracked equipment
- Keep contractor relationships attached to the property over time
- Get a lower-friction service experience from start to finish
Business Memory
- Every interaction creates useful data automatically
- Address-linked history matters more than isolated contact records
- Future intake gets smarter because context already exists
- Field Notes turn completed work into public credibility
- Reporting shows inquiry flow and operational performance
Simple pricing that stays aligned
Pricing
10 free service requests. Then $50/month.
No per-lead fees. No commissions. No seat-based pricing for small teams.
"The business pays one low monthly price instead of getting charged at every handoff."
Who we're building for
Best Fit
- → Solo plumbers, electricians, HVAC techs, and handymen
- → Small home service companies with a few office users and field technicians
- → Contractors who want a simple but serious operating system
- → Businesses that need a better customer-facing web presence quickly
- → Teams that want one tool instead of a stack of point solutions
Work Patterns
- → Fast-response trades where intake quality matters
- → Jobs that benefit from photos, video, and detailed issue capture
- → Businesses that need scheduling, reminders, and on-my-way updates
- → Recurring service models like maintenance, seasonal work, and service plans
- → Contractors who want repeat customers instead of one-off transactions
Why They Switch
- → Stop paying per lead and own the customer relationship
- → Stop re-entering the same job data across multiple tools
- → Support small teams without enterprise software overhead
- → Build repeat revenue from the same customer base
- → Give homeowners a better service experience that brings them back
Why this product matters
One workflow instead of many tools
Contractor Link connects acquisition, intake, operations, communication, analytics, and repeat service in one system.
AI that creates operational leverage
The AI improves intake quality, reduces admin work, and makes the system more useful as real business data accumulates.
Property memory at the center
Address-aware history is a stronger fit for home service work than software that only thinks in generic contacts or one-off jobs.
Value for both sides of the market
Contractors run the business better, while homeowners get a return surface through My Home instead of disappearing after one request.
The Bottom Line
Contractor Link gives solo operators and small trade teams one platform to win work, run jobs, get paid, remember the property, and bring homeowners back over time.
App Directory
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