The Waterworks Plumbing, Drain, Heating & Cooling - Plumbing services in Columbus

Plumbing

The Waterworks Plumbing, Drain, Heating & Cooling

Better care. Better value. Better results.™

4.7 (2166)

Our Story

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, industrial, and municipal clients. They offer vital repair, maintenance, and installation services for plumbing, drain, and HVAC systems, with a focus on quality, customer satisfaction, and mess-free solutions. Licensed and insured professionals provide 24/7 emergency service, transparent pricing, and flexible financing options to ensure reliable and efficient results.

Our Specialties

Plumbing ServicesDrain CleaningHeating ServicesCooling ServicesIndoor Air QualityCommercial PlumbingHVAC RepairEmergency Service

Services

What we bring to every project

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Service Area

Based in Columbus, OH

Serves within 30 minutes drive from Columbus

Client Reviews

4.7 from 2166 reviews on Google

I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!

Dorie Eisenman 3 months ago

I have had no experience with the Water Works prior to this trip. I am so glad I gave them a try. I had 2 guys on 2 separate days and they were wonderful, knowledgeable and caring. Thank you Mike and Matt you came in and took the time and answered my questions and fixed the problem. I will certainly give you referrals and positive feedback!! I think you guys should get a raise! Thanks again for helping me!!

Margaret Hickle-Grimm a month ago

We called a few plumbers for the same issue at Horizon High School. They all came, inspected the problem, and left after giving us repair quotes. Thomas from Water Works was different. He carefully examined the issue, explained how the system works in detail, and offered a very effective solution. He didn’t just give us a quote — he took the time to help us understand the problem and then fixed it properly. We truly appreciated his professionalism, knowledge, and clear communication. Highly recommended!

Abdurrahman Pilak a month ago
See all 2166 reviews on Google Powered by Google

Common Questions

The Waterworks serves Central Ohio, with a primary focus on Columbus and surrounding areas for all residential plumbing, drain, heating, and cooling needs. As a locally owned and operated company since 1986, we provide reliable service to homeowners throughout the region, ensuring prompt response times with our fleet of over 80 service vehicles. Our licensed technicians are equipped to handle everything from emergency repairs to routine maintenance in your local community.
The Waterworks has been a trusted provider of plumbing, drain, heating, and cooling services in Central Ohio since 1986, accumulating over 35 years of experience serving residential, commercial, and municipal clients. Our longevity is backed by thousands of five-star reviews and a commitment to quality workmanship by certified professionals. Homeowners can rely on our extensive expertise for everything from pipe repairs to full HVAC system installations.
Yes, The Waterworks provides 24/7 emergency services for plumbing, drain, heating, and cooling issues, available day or night, including weekends and holidays, throughout Central Ohio. Our live answering team ensures quick response, and our licensed technicians arrive fully equipped to resolve urgent problems like burst pipes or HVAC failures efficiently. With transparent upfront pricing, you can count on us for fast, mess-free solutions without surprises.
The Waterworks offers comprehensive residential plumbing services, including repair, maintenance, and installation of plumbing systems, drain cleaning, and solutions for issues like clogs or leaks. Our certified plumbers use advanced tools to provide efficient, no-mess services tailored to your home's needs, ensuring optimal performance and preventing future problems. As a one-stop shop, we also handle integrated heating and cooling repairs to keep your entire system running smoothly.
Scheduling with The Waterworks is straightforward: call our 24/7 live answering line at 614-232-2222 or book online anytime for plumbing, drain, heating, or cooling services in Central Ohio. Our team will promptly arrange a visit from a licensed, background-checked technician who arrives on time with protective shoe covers to maintain a clean workspace. We provide transparent pricing upfront and flexible financing options to fit your budget.
The Waterworks stands out with over 150 highly trained, certified technicians delivering expert HVAC installation, repair, and maintenance services since 1986, backed by robust guarantees on select installations for peace of mind. We emphasize rapid response, exceptional customer service, and mess-free workmanship, as evidenced by our 4.8-star rating from nearly 4,000 reviews. Homeowners benefit from our one-stop convenience for all heating, cooling, and indoor air quality needs in Central Ohio.
Yes, The Waterworks offers specialized commercial and industrial plumbing, drain, heating, and cooling services for businesses like restaurants, multi-family housing, hospitals, retailers, office buildings, and warehouses in Central Ohio. Our state-licensed contractors ensure competitive rates, public safety compliance, and efficient solutions for large-scale projects or routine maintenance. With transparent pricing and 24/7 availability, we minimize downtime for your operations.

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Columbus, OH

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