Plumbing
Serving Albuquerque & Santa Fe since 1928
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Serves within 30 minutes drive from Albuquerque
Technician was courteous and fixed the problem pretty quick (~1.5 hrs) with no leaks. I’m not a plumber and have never soldered pipes and didn’t want to learn today so I was willing to pay the price. Photos of before and after cost me $780. Extremely conservative parts estimate would be like $50, so that leaves labor at like $300 an hour.
Your employees were very professional and knowledgeable. The work they accomplished was excellent. They arrived on time and immediately started the job. They asked us how we wanted things done. They cared about our wants and needs. I would definitely hire Wagner mechanical Again. Thank you for your quality work and care.
TLDR: The service was fast and effective. However, they hooked up my washer wrong in a way that would have easily destroyed it over time. Wagner sent two servicemen, who initially thought they would only have a 50% chance of clearing the washer drain. Then I pointed out a cut-out in the dry wall that seemed to involve access to a pipe. Turns out that was the cleanout. After that, it took less than 30 minutes to resolve the issue. They also performed a free evaluation of my water heater, noticing and fixing a small settings issue in regards proper installation code. Everything mentioned above was a 5 star service. The only reason I am giving 3 stars is we noticed the washer getting extremely hot when used after their visit. It turns out they connected the hot line to the cold input of the washer. This swap happened due to them needing extra room to access the cleanout behind the washer. This would have quickly destroyed the washer if unnoticed, which can easily happen if you set it and leave.