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Serves within 30 minutes drive from Sacramento
I would give The Trenchless Co. 10 stars if I could! From the first call with Lucy for scheduling to the crew completing the job, the entire experience was outstanding. This was a challenging slab leak that had stumped multiple other plumbers and detection companies, but this team stepped in with confidence and determination. They solved the issue and professionally executed the repair. The workmanship was excellent, communication was great throughout. I’m so grateful for this crew. Thank you to everyone at The Trenchless Co. on Elvas Ave—you’re the best!
Excellent customer service! If you get Lucy when you call you're guaranteed top notch service. She knows her stuff and outstanding phone skills! I had them add a clean out to my home. Matt came out I actually need new sewer pipes as mine are cast iron.. but Matt was very personable and I explained that I didn't have the money now for new pipes, so he suggested that I add a clean out in my driveway since the house never had one, and that way they would have easy access if a clog was to occur. The price very very affordable. I just bought the home and I wasn't aware of how old the sewer pipes were... The team they sent out (Apolonio/Freilyn) were also fabulous, friendly, and answered all my paranoid questions. They took care of the first part of the dig and remove around a 3x3ish square, and cut the pipe and put in the new pipe for the clean out, and filled the hole with dirt. There was rain in the forecast, so a different team (Rick/Shawn) came back and filled the hole with the concrete and they also answered all my new home owner questions. Both teams were very knowledgeable and personable. From a new homeowner who had called several companies regarding my sewer pipes this was the most super stupendous all around best company I have encountered. I have also worked over 30 years in customer service, and I know most people are quick on the negative, so I wanted to give a really good positive about my whole experience. I will be using them to re-pipe my sewer once I can save up for it. I hope this group of people get the acknowledgement they deserve!
There was a lack in communication. The Documentation signing I had to reach out to the company with a phone call to expedite signing papers and pay them to get my project completed. 2,500.00 dollars to dig a hole find the small leak and cut pipe to replace coupling. The plumber who installed the coupling was conscientious and completed the project in a timely manner matter.