Electrical
Tallapoosa River Electric
Owned By Those We Serve
Our Story
Tallapoosa River Electric Cooperative (TREC), established in 1939, is an electric distribution cooperative serving several counties in East Central Alabama. As a not-for-profit, member-owned utility, TREC focuses on providing dependable and competitively priced electricity to its members. They also offer free energy audits, residential power quality audits, and HVAC design services.
Our Specialties
Electric distributionEnergy auditsResidential power quality auditsHVAC designNew Service ApplicationOnline Bill PaymentAutomated Bank Draft
Services
What we bring to every project
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Service Area
Based in Fort Mitchell, AL
Serves within 30 minutes drive from Fort Mitchell
Common Questions
Tallapoosa River Electric Cooperative (TREC) serves parts of Clay, Randolph, Tallapoosa, Chambers, Lee, Russell, and Barbour Counties in East Central Alabama. Their main office is located at 15163 U.S. Hwy 431 South in LaFayette, AL, with additional payment locations in Fort Mitchell, Smiths Station, Mellow Valley, and New Site. Residents in these rural areas can access reliable electrical distribution services as member-owners of this not-for-profit cooperative established in 1939.
To apply for new service with TREC, complete the Application for New Service document available in the Documents section of their website and bring it to the main office in LaFayette, AL, or call (334) 864-9331. A $5.00 processing fee is charged for every new connection, and you can set up online bill payment by contacting the office. This process ensures seamless integration into TREC's electrical distribution system for dependable power supply.
First, check your breakers inside and outside your home, then verify with neighbors if their power is out, and finally call TREC's toll-free outage reporting number at (877) 456-8732. For after-hours, weekends, or holidays, use the automated system which utilizes Caller ID from a registered phone number on your account to dispatch crews efficiently. This 48-line system helps avoid busy signals during high-volume outage events in the service area.
Yes, TREC provides free energy audits to its member-owners to help optimize electricity usage and efficiency in homes. These audits assess power quality, including voltage fluctuations and load operations, and may include recommendations for improvements like better grounding. Contact the cooperative to schedule your residential power quality audit as part of their commitment to service excellence and affordable electricity.
TREC offers surge protection devices to mitigate voltage spikes caused by lightning, faulty wiring, or appliance operations, including the SS320 200-320-amp Meter Socket Protector for $97.83 and the Cooper Storm Trapper Circuit Protector for $82.49. A free check of your existing grounding system is performed before installation to ensure adequacy, and improvements may be needed. Contact Seth House at extension 745 or Kevin Hand at extension 731 for a surge protection assessment.
You can pay your TREC bill online using Visa, Mastercard, Discover, or E-check through their secure portal, in person at offices in LaFayette, Fort Mitchell, Smiths Station, Mellow Valley, or New Site with cash, check, or card, or via automated bank draft. A 24-hour dropbox is available at most locations for convenient after-hours payments, and payments at Auburn Bank locations are processed through night depositories. Payment arrangements for delinquent bills must be made in person or by calling (800) 332-8732, not via email.
As a member-owned cooperative, TREC provides free residential power quality audits and free HVAC design services to ensure optimal electrical performance and energy efficiency in homes. These services evaluate issues like voltage surges, grounding, and load balancing to prevent damage to appliances and systems. Schedule these complimentary audits by contacting TREC to support their mission of reliable, affordable electrical service.