Sierra Air Conditioning & Plumbing

This is part two of my AC unit being replaced as promised arrival time was between 9 and 11 AM. They arrived at 8:40 which was fantastic. Jose was first on site started preparing old air-conditioning to be removed. Adrian arrived soon after to go inside to dismantle the upstairs in the attic equipment for the AC unit and install new equipment. They carefully laid out sheets for the inside so they don’t track anything in or out of your house.. Also, when they remove the framing around where the upstairs attic is that will be replaced within a week or two after the job is complete. Any trimming that goes around where the new AC control unit is which is high-tech latest version absolutely love it. Both Adriana and Jose did an amazing job. They were done by after 2 PM which was fantastic communicated throughout the day. Never had an issue with anything. Adrian walked us through the entire system on the controls for inside setting up on the phone. He was quite thorough. Very knowledgeable. I appreciate having two young men who are very kind and courteous. Take their job seriously and get the job done in a timely manner what highly recommend having Sierra air-conditioning company to anyone.

Sky was awesome. When he originally came by on the first appointment it was just to see what was going on with thermostat that we had. Not only did he fix it, he actually replaced it to a more current upgrade model. Went over all the details about the new thermostat and was gracious enough to be understanding about the dogs. Lastly, he checked on the units outside to make sure they were functioning properly. You can't be awesome customer service. I was so glad he was the same service guy cuz he was so kind and his customer service is a a+. Five stars all the way! Thank you Sky and Sierra for awesome customer service!

We are tenants and recently had an issue with our HVAC system after welcoming our newborn baby. The temperature in our home was very inconsistent — the master bedroom was heating while the two other bedrooms were blowing cool air, which made it difficult to keep the house comfortable. Andrew Trujillo from Sierra Air Conditioning and Plumbing came to help us, and he was absolutely wonderful. He was very professional, patient, and took the time to carefully check the system and explain what might be causing the issue. There was also a chirping noise in the house from a fire alarm, and even though it was a small thing, he kindly offered to help replace the battery for us. That level of care really meant a lot, especially with a newborn at home. We truly appreciate his professionalism and kindness. Even though we are just tenants and not the homeowners, he treated us with respect and took the time to help. Andrew provided excellent service and a great experience. Highly recommend!