Platero Parada Plumbing

We originally found Samuel as a top rated plumber in our area through NextDoor. He had come out to unclog a few of our lines soon after purchasing our new house and was communicative, efficient, and clean in the new house. We recently decided to start a laundry room renovation which required moving our hot water heater from the current mechanical closet and moving our washer/dryer hookups to another wall. Our old water heater was much past its useful life so we decided to fully replace it to heat pump electric utilizing the SMUD rebates. At the time, Platero Parada Plumbing was not a SMUD certified plumbing outfit, but we asked Samuel if he would be willing to apply for the rebate for us and within two hours he had submitted the paperwork. During the application process he discovered the water heater rebates were going to increase Feb 1, 2026, so we held off a couple extra days - the heads up saved us another grand. His crew came out and and worked late a couple days to make sure that we had hot water for showers in the morning which was much appreciated. They were very communicative throughout the process letting us know when they would arrive and their timeline each day of the process. During the process we decided we had to move the drain line a few inches to fit better behind the new washer/dryer unit. He happily made the change without charging us anything extra, even though he had to run back to the store to get a couple new connectors. We are now about a month in and everything is working well and looks very clean and neat. They did an excellent job and went above and beyond to get certified by SMUD and push our SMUD rebate through. We highly recommend them and have given their business card to a number of our friends.

We had a great experience with Platero Parada Plumbing and highly recommend them. Sam was incredibly responsive when we called about a broken water heater—he came out quickly to assess the issue and had it replaced the very next day. Shortly after, we had another urgent problem with backed-up pipes, where flushing the toilet caused water to back up into the tub/shower. Once again, Sam responded promptly and took care of the problem efficiently. Sam was friendly, professional, and clearly very knowledgeable. He worked hard, moved quickly, and made a stressful situation much easier for us. It’s such a relief to find a plumbing company that is reliable, responsive, and does quality work. We wouldn’t hesitate to call Platero Parada Plumbing again.

Samuel came out when our sewer was backed up and quickly diagnosed that the line needed to be replaced. He took the time to help us understand what was happening and thoroughly explained our options. Once we decided to move forward, he and his team were available immediately and got right to work installing the new sewer line. The quality of their work was excellent, and they completed the project quickly to get everything back up and running. Sam's communication was great throughout - he was upfront about everything and made sure we knew what was going on. Really helpful and easy to work with. If you need plumbing work done, especially in an emergency situation, I highly recommend Samuel and his team. Great work, great service!