Osborne's Plumbing-Heating Inc

I recently had Osbournes come to replace a shut off valve on my kitchen sink. They charged me $350 (parts were only $50..labor $150 hr). I hired someone else to come do the other sinks I needed done as I couldnt afford almost 1k for the other 2 sinks & he had both sinks done in 30 mins where Osbournes took 2 hrs to do ONE?! I was informed I had been ripped off big time by Osbournes. I feel stupid..I had told people to call Osbournes for their heating & plumbing needs. Never again. 1st photo is what took Osbournes roughly 2 hrs to replace..2nd photo what other plumber did in 15 mins (total of 30 mins) (same thing!!).

We had a great experience with our install, Nick did the work himself. We are struggling to get our annual maintenance done, cancelled appointments, no shows and lack of communication. Hopefully, this will not continue.

Terrible experience. Would give zero stars off possible. They “serviced” my furnace last fall. It completely died this winter. I had zero heat and my house dropped to 40°. They came to look at it, said it had numerous problems and suggested buying a new unit. Didn’t respond to anything for 6 more days. All those days without any heat and the didn’t care. When they did respond, said it would be $11,000, needed a down payment, and didn’t give a time they would be by to fix it. After 3 more days of freezing, I contacted 3-D plumbing. They were amazing. Fixed it immediately for $200 and I have plenty of heat now. Osborne’s is specifically targeting older people and charging them astronomical rates because they pay them. They are the biggest joke of a company and I don’t recommend anyone using them, ever. 3-D plumbing and heating is 1000x better than these clowns. And they were ridiculous less expensive for much better quality work.