HVAC
One Hour Air Conditioning & Heating® of Houston
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Service Area
Serves within 30 minutes drive from Houston
Client Reviews
Today my home was visited for the heating unit. That service guy Erick, was a jewel with a very warm and pleasant personality. He took the time to explain all his finds and gave us a wonderful report. The only problem is…. We did not have carbon detectors and he really pushed the concern(well because we have an older unit). And no, he didn’t try to sell us a new unit. One Hour Heating and AC, you couldn’t have sent a better person out. Before he finished in the attic, he took the time and looked for my Christmas tree😊 for me. That’s really saying something about a person who has been trained to do his job and taught respect. Continue to be the SUPER guy you are Erick and happy holidays
Joshua Francís, service technician, performed a diagnostic test of my HVAC on Thursday, 02/26/2026. He was very thorough in his evaluation of current components. Upon completion, Joshua and I sat down to discuss the tonnage mismatch of the three major components and how inefficient the system operates as a result. I then agreed to him determining the ‘heat load’, thus more accurately determining needed AC cooling capacity. He then laid out costs of single stage, two stage and variable speed packages along with miscellaneous items to come up with complete pricing for each scenario as well as warranty information and additional package inclusions to help round out the decision making process. Finally, payment options were determined using a soft credit hit and maintenance plan, touting their benefits. Once he got home, he transferred key elements of his findings into specific items needed for each of the three options for greater clarity and accuracy. A lot to digest, but quotation is good for 30 days, so I’ll be scrutinizing further and likely asking additional questions before making a final decision. Kudos to both Mr. Francís and his employer for seeing him for the gem that he is. Joshua’s enthusiasm for his job really shines through as his acumen is top notch!
We got a whole new system replaced in September. Honestly it was a pretty great experience even with all the stress of having small children and having a full system replacement. Since then we’ve had to have someone come out twice to tweak and check on things and Jacorey has been fantastic. He explains things well and is very thorough!