NorthStar Plumbing & Drain Cleaning

Northstar was recommended by an independent plumber who was too booked out to get to our home. We were told that Northstar was great to work with on jobs. Tried them out for a water heater replacement. Great communication from their dispatch; professional, clean, prompt service from the technician. One recommendation was made to add an additional shut-off valve, which is something I had also noted. Outside of that single suggestion, no sales add-ons were recommended. I had to leave, and all of my "please do this before you leave" requests were followed. Overall great service, we will absolutely be using them again! We did call them again for a low-pressure faucet. When the technician arrived, the issue was found to be homeowner idiocy, lol. So he walked me through fixing it myself. And didn't even charge a service call (which i tried to pay, because I felt really dumb). He was soooo nice. This absolutely sealed the deal that Northstar will be our plumbing/drain go-to going forward.

I called Northstar for water in my crawl space at 12AM, and they came out promptly with a plan to get it remediated as fast as possible. They were able to do that for the evening, then came back the next day with a full gameplan to prevent any future issues. Would recommend Northstar to anybody

So far we are impressed with the professionalism and the correctness of the NorthStar plumbing! We hired them to do a plumbing re-fit in a bathroom remodel and they were very direct and honest upfront with their quote and understanding of the problems at hand. We intend to keep working with NorthStar Plumbing into the future!