Nevada Tree Service

I wasn’t planning to leave a review for Nevada Tree Service — until the wind started blowing this week, things happen I texted over some pictures (which I’ll share with this post) to the GM and receive no response I feel responsible to. I have an Acacia tree in my backyard that makes me nervous every time we get strong Las Vegas winds. My goal was to have it properly pruned and reduced to lessen the wind load and make it safer. I explained my concerns clearly to Luke, the GM, and even later when I talked to the crew supervisor on arrival, of the specific upper branches I wanted addressed. Unfortunately, that’s not what happened! Only the lower, easily accessible branches were removed — essentially the “low-hanging fruit.” The upper canopy, which was my main concern, was left untouched. As a result, the tree is now still top-heavy and sways in the wind, which defeats the purpose of having it pruned in the first place; because of this there is already breakage of one of the main stem branches I showed concern about. I posted the before and after pic's (notice the wind damaged branch point down) In addition, several cuts were not made back to the branch collar or trunk, which is basic pruning practice (see Pic's). Improper cuts can invite disease and compromise the long-term health of the tree, which I had to spend my time fixing. That was disappointing to see. Initially, we discussed a larger estimate that included potentially removing the Acacia along with other yard work. When I decided to keep the tree and had Luke come back to the property to revise the trimming estimate, the price increased from $395 to $500. I assumed this meant more extensive work or climbing would be involved. However, everything was done from the ground using a pole saw — no climbing, no significant canopy reduction. Another concern was that the supervisor began asking for payment before cleanup was complete. A worker used a gas-powered leaf blower in my small backyard, which I asked him to stop. I had expected debris to be carefully raked and removed. Instead, I ended up doing most of the cleanup myself. Overall, I’m truly disappointed. I’m left with a tree that still feels unsafe in the wind and work that doesn’t reflect what was discussed. I just hope it holds up until next year, when I can try to have it corrected properly, by other sources.

Nevada tree service has an amazing team! Great price. Compassionate.listeners. They are very conscientious of my requests, both front, side, and backyards several dead palm trees . Bushes on two huge walls along the property line all trimmed back, exactly how I want it. I highly recommend them. they expertly cleaned up after themselves, including our huge pool. Everyone was very polite and dressed professionally. If I had a question, they responded within two or three minutes through text and email great job everyone.!

Wonderful service!! From Lee who came out to give the estimate, to Michael, Israel and Miguel all were top notch. So amazing to have a knowledgeable group of people with great customer service at that. Makes it easy to want to use this company in the future!