Midway Plumbing

I know enough about plumbing systems to know what questions to ask about some problems I was having. Two of the three issues I identified had to do with the 3” waste pipe under the house slab. I had already used an auger to clear a serious root intrusion and as my waste main is 60 years old, I was prepared for the worst. I would have given Midway the go-ahead for some seriously expensive work if their plumber told me it was necessary. The Midway plumber scoped the 3” main from the city connecting point to the house vent pipe and explained everything we were seeing in a way I could clearly understand. He checked the work I had already done, carefully talked me out of doing either expensive project I had enquired about, and gave me some tips for improving the remaining flushing problem that was being caused by the 1.28GPM toilet. The third project had to do with the incoming water supply. What I thought would improve the incoming water pressure and get a jump on a potential problem was diagnosed as a case of “If it ain’t broke, don’t fix it… and it ain’t broke.” I was wrong; he was right. He could have just done the work I requested and I wouldn’t have given it a second thought. Instead, he again clearly explained the issue and convinced me not to have the requested work done. Summary: The Midway plumber was professional, courteous, knowledgeable, and honest. I now understand how they maintain such a high customer review rating.

Todd, my Technician was great! He took the time to help me understand all that would need to be done. Very kind, polite and professional. He unclogged the washer line in my garage and did not leave til he knew I was very satisfied. I was a little surprised with cost but was the first time having it done, and had to have it done, and Todd didn't pressure me at all about the cost.

I paid so little because I was not going to pay the $3400.00 to power wash a single line in the house then asked cost to replace 20’ of 2” pvc under a house with lots of space and no digging just remove cast iron and replace with pvc. Somehow the price was the same. I will never call them again. This is something I could do in about 45 minutes easily.