Genesis Heating and Air Conditioning

I highly recommend Genesis Heating and Air after they recently replaced my HVAC system. When my furnace died, I contacted multiple companies, and Genesis stood out from the very first call. Aaron was friendly and scheduled a same-day appointment immediately. The technician, Chris, was punctual, efficient, and incredibly knowledgeable. He was the only technician who demonstrated deep expertise in Carrier systems and multi-zone heating, which gave me immense confidence. He walked me through all my options without any pressure to buy. While their quote was competitive, Genesis truly distinguished themselves with their rebate assistance. Aaron proactively called my energy providers to ensure I was getting every available credit, saving me time and money. The installation team was just as professional. Steven, Chris and Aaron arrived the next morning and had my new furnace running by 5 PM, leaving the workspace spotless. For expertise, value, and outstanding customer service, look no further than Genesis.

I always try to support local businesses and I truly found a gem! Our AC was failing for about a year and then during the heat of this summer, our furnace blower motor fried. Genesis technicians came out and confirmed our biggest fear, after 20+ years of a known furnace that had a major recall (which I verified), we were in the market for an entirely new HVAC system. They were gracious enough to install a temporary blower fan while knowingly getting multiple bids for the scope of work. We received multiple bids from independent contractors, smaller companies and even from very large-name companies (you see the commercials) in the Twin Cities. In the end, I would choose Genesis above anyone else! Aside from the competitive bid we received, their customer service, support and ability to share product knowledge is superior. From start to finish, I felt that they understood our needs, didn't oversell products and gained my confidence to select them. When they arrived, they were courteous, professional and treated our home with respect. Throughout the course of the day, they checked in with me about various decisions, such as placement of our bigger AC condenser unit. I had a dying shrub that they even removed and hauled away so I could have the unit placed in my preferred position. After completing the install, they walked me through every aspect of the operation, and I even gained functionality with this new system to control our whole house humidifier through the thermostat (Ecobee Pro). The installation is so clean and looks amazing. We went with the Carrier Performance series. Both the furnace blower motor and outside unit are SIGNIFICANTLY quieter than our previous HVAC system. If you are in the market for HVAC services, I HIGHLY recommend Genesis, without hesitation! The whole team is superb.

I recently had my furnace and air conditioner installed by Genesis Heating & Air Conditioning I couldn’t be happier with the entire experience! From start to finish, the team was professional, knowledgeable, and easy to work with. They helped me choose the right system for my home, explained everything clearly, and completed the installation on time with great attention to detail. The crew was respectful of my home, cleaned up after themselves, and made sure everything was working perfectly before leaving.Thank you so much Aaron, Chris, Steve and Tyler you all were so great to work with and I will highly recommend you to my family and friends!