Excel Plumbing & Heating

Have a Mitsubshi mini split system installed several years ago. It has failed twice. Still waiting for a replacement after two years. Excel will not return calls, and Mitsubishi has been no help in warranty replacement. Avoid at all costs!!!

Installation was great but they don't like to provide follow up service. It's really hard to get them back for "it's not working" problems, much less for annual cleaning. They installed a heat pump at our house and they were extremely professional, adjusting the design from original specs as needed, putting down cloths to walk on so they didn't track dirt through the house, cleaning up afterwards, etc. They were also very courteous and friendly. We couldn't ask for a better installation. Follow up? Not so much.

I am the owner of the house that is the subject of the one negative review (one star) of Excel. I totally disagree with that review,. I have used Excel numerous times, and my experience with it on every occasion is that it is excellent-response time, professionalism and courtesy of the owner and all of the other staff, value and quality of work.