Drain Rooter Service

I called DRS at 5pm when my sewer line backed up. Todd answered the call, told me when he would be here, and had the line unblocked by 6:30pm. I've known for 10+ years that the line needed replacement. Todd offered one of the best quotes I've had for this over the years so I moved forward. They started the following Monday, got the inspection set up (yes, he handled permits with city of San Jose) for Thursday the same week, and finished that day after inspection was passed. Communication throughout the process was great. I highly recommend DRS.

I was totally impressed with Todd. The bathroom faucet and washing machine were making loud noises like a foghorn when turned on. I called other plumbers who said they'd need to go under the house and do diagnostic work to find the problem they thought was in the pipes. Todd said he always starts small before moving on to more extensive work.He arrived the same day, and he thought the problem was with the faucet. No need to check the water pipes yet. I bought a new faucet, and Todd promptly returned the next day to install it. Problem solved! I will be recommending him to anyone needing an honest and competent plumber. :-)

Todd quickly answered his phone and, in about 20 minutes, was at my door. Speedy and efficient hydro jetting to clean out clogged kitchen pipes was done in almost no time. He also hosed down the outside wall where the sewage water splashed and made a mess. I can finally turn the faucet without water standing still in the sink and a foul black goo creeping out of the pipes. Phew!