Diamond Air Conditioning And Heating LLC

Jshaun went way above and beyond to make SURE my heater would be operating for this winter! A unique system (aka: cheap and ancient) that needed to be taken apart, bit by bit. He came out- spent over two hours working with it, researching it, escalating requests, etc., - submitted his findings, and started down the road to his next job (under the pretense he’d be back as soon as the info we needed was provided). Dude called me less than 10 mins after leaving and said “I’m coming back because I feel there’s more I can do”. If THAT level of follow-through doesn’t tell you something right there, I don’t know what will. He came back and spent another solid chunk of time doing what he needed to- and got it done. (Currently waiting on the new parts- but you get what I’m saying: it’s all but done). This company - and especially this specific technician, JShaun? A+ five stars, that’s FOR SURE. What I love about smaller / family-owned companies like this is the level of service… they truly make sure each and every person is taken care of- they’re part of the same community as us, and take care of us as such. You can’t go wrong here. Give them your business. You’ll be impressed, I promise you.