Dauenhauer Plumbing Heating Air & Electric

Tech was scheduled between 10-2 he showed up around 3:40 no communication what so ever on being delayed except when I called numerous times wasn’t able to complete due to supply house about to close at 4. Tech said he’d be back at 10am next day didn’t show up until almost 3pm and still charged full price. And still no communication what so ever on being late 2 days straight and being charged full price.

Both Jeremy and Eric came to our house today and did a great job repairing an irregularly with our water pressure and water heater. Jeremy found our PSI to be high, around 120-130 psi where the normal range is supposed to be around 60. He then helped us determine whether or water company or builder had installed a PRV. After some time we were able to find out we did not have a PRV and he also highly recommended we get a water heater expansion tank which would help prevent any failure of the pressure valve. Through all of this process he was extremely patient and understanding due to our many questions. Overall he was amazing and I find him to be an excellent employee and an asset to the Dauenhauer team. Once Jeremy assessed the issue and developed a plan of action he passed our case on to Eric. Eric arrived on time and had already reviewed Jeremy’s notes and was very knowledgeable of what needed to be done. Before even unloading he went and studied the area and evaluated everything. Once he knew exactly how he wanted to perform the install and had his action plan, he began his work. He was very meticulous and proficient. He was knowledgeable and patient with the questions I had for him. Overall both men; Jeremy and Eric performed an excellent job and were professional, polite, and proficient in their jobs. I think both guys are a great addition to the Dauenhauer team. Thank you again Jeremy and Eric, you two made doing business with Dauenhauer enjoyable. Sincerely, The Cumellas

I truly appreciate the Dauenhauer team for coming out and making my home safe again for me and my children. Although it took a little bit more time than expected, the job was done right and professionally.