Custom Climates HVAC

The whole Custom Climates team made the experience from the bid process straight through the installation and follow up service seamless for us this October. Obviously the Mitsubishi product is the best out there and the installation team was thoughtful and respectful to our home and completed the project in the agreed-upon timeline. I highly recommend them to the middle New Hampshire community as a quality service provider.

After meeting with a number of companies – few of whom offered Mitsubishi products at the outset, claiming lack of availability – I went to the Mitsubishi website, and Custom Climates rose to the top for our install of 5 mini-splits. Their approach of helpful service – from obtaining permits to having an in-house electrician and assisting with rebates – was the primary reason we chose them. In addition, the fact that they deal exclusively with Mitsubishi gave us confidence they would be knowledgeable of the products that would suit our needs. The mini-splits were installed within 2 weeks of signing. Our experience with the team who worked on our project was exceptional. Each member, from sales to final installation, was professional, courteous, an expert at their role on the project, meticulous on site, and cared about how the project was put together. The team worked as a cohesive whole, and the result was a neat, clean appearance inside and out. I highly recommend them for any size mini-split installation, big or small. Thank you for your conscientious and thoughtful work ethic, Stephen, Nick, Josh, Carlos, and Jack! With gratitude, Don and Donna Tongue

Expectations vastly exceeded! The crew executed the job in a professional manner in a single day at the quoted cost with no surprises. They were neat and organized and took care to clean the job areas when the work was completed. The installation was done as promised using quality materials and equipment. No problems with the system start-up. I couldn't be more pleased with the results.