Plumbing
Clearing the way one flush at a time
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Serves within 30 minutes drive from Richmond
Jesse was assigned a job at my house through a warranty. He kept me informed all throughout the process. He explained what he found and how he was going to fix it. My yard was a mess when he was finished - not fault of his. He cleaned it up including the dirt on my driveway and sidewalk. He was very kind and I hope if I ever have to use this company again, Jesse is my technician!
Brandon and Matthew Lewis (maybe Louis 😬) came out to my apartment today and from the second they walked in I knew that the job was going to be done RIGHT the FIRST time! When they came in I told them the problem that was going on, a little bit more in depth and they told me everything from start to finish what they were doing, what they were going to check, they were in contact with their boss and my landlord to let them know what was going on. Not just half of the problem, the WHOLE problem to get things actually FIXED the correct way. I have had quite a few people come out over this issue and here comes Matthew and Brandon killing it and fixing the WHOLE problem! I am very thankful that these technicians were the ones who were sent out. My whole hot water tank was gone gone, and everyone else tried to bandaid OR they’d come in and see I had a literal TAD of hot water, turn it off and dismiss me and they did exactly what should’ve been done the first time (and this was this companies FIRST time coming out). I appreciated their honesty from the jump and their kindness showed towards my kids who were talking their whole ears off. They were absolutely amazing! I’ve told my landlord and I HOPE AND PRAY this is our company for the rest of my time living here because I know it’s going to be done right the first time. They were very thorough and even stayed a couple minutes to make sure everything was 100% good. Thank you Brandon and Matthew L!!! I hope to see you guys again! Thank you for being amazing!!!
We just had Dakota come out and take care of a clog for us and it was awesome! They responded super quick and were here in no time. He got us taken care of even faster! He was extremely friendly, professional, and very knowledgeable. I can’t express how relieved I was to have him here today. They’re going to be our go to from now on and we’ll be letting our friends and family know who to call too! Thank you guys, it’s a blessing to be able to flush in peace again!