Carter's My Plumber

Peyton Myers did a great job servicing my water heater. Arrived on schedule and went right to work. Left not long after. Appreciate Carter's very much and will always call them first. Thanks to Mark for reaching out to make sure I was satisfied with the recent visit!

I called Carter's My Plumber to see if they could install a vanity with a sink in our half bath...on a 5 min call I had them scheduled. Upon arrival the gentlemen reviewed the items that I had, measured the bathroom, and reviewed with me the item level details of price and why it was needed. They promptly got to work and reviewed everything again with me prior to any changes of the plan. They were very professional and I will be calling them when we are ready for our next projects.

Carters is hands-down my favorite. I’ve used them several times over the past few years, and the service is consistently excellent. When you call, a real person always answers, and they’re usually able to come out the same day or next day—which is such a rarity these days. Today, Miles came out and fixed my toilet in literally 10 minutes. He was communicative from the start, clearly explaining the two approaches he would try, which I really appreciated. I’ve also had Gabe out previously to install a sump pump. It was freezing, wet, and required getting under the house, and he never complained—just got the job done. I truly love this company. From the first phone call to the finished work, Carters consistently demonstrates what great service looks like. In an age where customer service often feels like an afterthought, they set the standard. They are great at displaying greatness!! Thank you.