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Serves within 30 minutes drive from Forest Hill
Today for the first time I used Blue Dot Services of Forest Hill. I recently purchased a condo with a system that I was unfamiliar with. I was very happy to find out that the warranty that was still on this system was transferred over from the previous owner. I was given a four hour window arrival time which worked well for me. The technician kept me up to date on his arrival time. When he did arrive I was impressed with his professionalism as well as his cleanliness. He even put covers on his shoes to protect my floors and carpets. He introduced himself and I led him to my furnace room. He checked my system over and as he did, he let me know what he was doing. It was nice that he explained things to me as he went along. In the past I have dealt with companies that didn't explain anything, so this was a very pleasant surprise. The technician I had from Blue Dot was Michael C. and he put me very much at ease. His professionalism, knowledge, attention to detail and friendly personality was greatly appreciated. I feel very confident about having a seasonal maintenance program with Blue Dot. I definitely recommend this company. Please thank Michael C. for me. You're company is very lucky to have such a pleasant and knowledgeable technician.
From sale to installation everyone was knowledgeable, informative and friendly during our purchase of a new furnace. We were able to get financing and great monthly payment plan. The installation was done in a few hours and a new digital thermostat was installed as well. We are happy and grateful we had no problems from start to finish.
The three HVAC technicians were amazing, they worked non-stop to get our huge HVAC system put in. They were very nice and helped me understand what they were doing. After the system was in they explained the system and setup the Nest on my phone. I could not be happier. The salesmen was also great he explained the differences in the units and the benefits of the new system. Blue Dot also setup to have a great contractor come in because I needed to have a wall removed to get to the unit. I would highly recommend Blue Dot!