Austin Air Conditioning

We called for service because our AC wasn’t cooling and the house was heating up quickly. When Bryan arrived, the unit was off. He ran a full diagnostic and confirmed it was getting proper voltage, and the motor was spinning freely, but the blower wouldn’t kick on. He diagnosed it as a bad blower motor that needed to be replaced under warranty. There was a short wait while the part was ordered, but Bryan kept us informed the entire time. The part came in quickly, and we were able to get back on the schedule without any hassle. Once installed, he got us back up and running and our home cooled down fast such a relief! The transition from Cool Atmosphere to Austin Air has been seamless. Bryan G was professional, efficient, communicative, and genuinely kind throughout the entire process. I would definitely recommend him and the company to anyone needing reliable AC service.

Chino was my technician today and he was incredibly kind and explained everything about our new mini split unit. Jeff, the supervisor, also came to our home to speak to us directly about some questions we had about our new unit. The turnaround was quick and when we needed to upgrade our electrical circuit board, Jeff was able to have an electrician come out the same days without adding any delays. We appreciate it since this is our Airbnb unit and we had an upcoming reservation that was important to us. Extremely amazing customer service and quality work.

I would highly recommend Austin Air Conditioning. They are very reliable and trustworthy. Their technicians know what they’re doing. They communicate well and making sure everything works. Chino Moncada came to inspect our house for a quality inspection after the full Heating and A/C installation done. He is really good and explained well. He recommended an electrician for us install the electrical outside breaker.