--- title: "White Plumbing Co Inc" url: https://contractorlink.pro/white-plumbing trades: [Plumbing] city: Springfield region: MO google_rating: 4.8 google_rating_count: 988 website: "https://www.whiteplumbingcompany.com/" phone: "(417) 671-3005" license: All rights reserved. Content from ContractorLink. --- # White Plumbing Co Inc > Trusted Plumbers & Gas Company, Springfield, MO ## About White Plumbing Co., founded in 1989 by Paul White in Springfield, MO, specializes in solving plumbing problems with quality work for residential and commercial clients. In 2019, Robert and Julia Henson acquired the company, continuing its legacy of reliability and professionalism. They offer fast, 24/7 services including repairs, installations, gas line work, and drain cleaning, ensuring no job is too big or small. ## Trades - Plumbing ## Services - Plumbing Repairs and Remodels - Water Heaters - Tankless Water Heaters - Water Filtration Systems - Pumps - Kitchen Plumbing - Bathroom Plumbing - Gas Lines ## Location Springfield, MO, 65810 ## Service Area Serves within 30 minutes drive time of Springfield, MO. **Phone**: (417) 671-3005 ## Google Reviews 4.8/5 stars from 988 Google reviews. [View on Google Maps](https://maps.google.com/?cid=4952639286189080639&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Fast and friendly. They will keep you updated on everything from traveling time to job completion. I have had them out twice for different jobs, and will be calling for more in future. Jake H has great initiative and awareness. I am glad I called White and glad I had Jake to do the work. - 5/5 — Anonymous Colten nettles was our tech he showed up at exact time the appointment was scheduled. He communicated clearly and hit key points so that I could understand. We purchased a water softener and a filtration system. Clean and fully functioning once the job was completed. Very happy with the price, quality and professionalism! - 5/5 — Anonymous Colton was absolutely AMAZING! He showed up so quick and was so polite. He fixed everything super fast and did an amazing job doing so. If we ever need services again we will be requesting Colton. - 5/5 — Anonymous Affordable, quick and honest. I was in a tough spot with an exterior faucet that wouldn't shut off in below-freezing temperatures, and their response time was so fast, I think they would have beaten emergency services to the scene. ​The technician, John, was great. He actually crawled under the house in 8 inches of snow to fix the problem, and the total cost was only about $105. For perspective, another company quoted me nearly $150 just to show up and tell me what was wrong. ​White Plumbing had great communication, explained the problem clearly, and showed real integrity. They could have easily tacked on emergency fees given the weather and the roads and the immediate response, but they remained honest and affordable. I’ll be using them for every plumbing issue I have in the future, and recommending them any time I can. - 1/5 — Anonymous When I called, I spoke to Ross and I explained to him that there was a suspected gas leak. I was told at that time that there would be a $59 service call fee that would be waived if they performed any repairs. Billy got here and explained that there was a gas leak and that he'd need to do a bubble test which runs $353.82. In case your wondering what a bubble test is, it's where they spray soapy water on your gas lines and look for bubbles which indicates a gas leak. It was a lot to swallow, but I agreed to let him do that with his assurance that it includes fixing the leak. Bear in mind, the only reason I agreed to that crazy amount was because I thought my wife would have a greater peace of mind knowing that "a professional" did the work. But, the irony is that the word "professional" doesn't indicate a skill level. Rather, it's only defined as someone who does what they do as a profession instead of for a hobby. In other words, anyone who is paid for what they do is a professional, regardless of the quality of their work. I digress, Billy quickly found the leak coming from the shutoff valve in under 3 minutes. His "specialized tool" was a spray bottle with water and a little Dawn dish soap or the equivalent. He then proceeds to tell me that the valve would be an additional $283 because it wasn't a "simple repair" but instead involved replacing parts. Bear in mind, that the valve costs less than $25 almost everywhere. He offered to call the office to see if they would "work with me" to which they knocked the total down to $530-ish to replace the valve. I opted to reluctantly pay the $353.82 and bid Billy a nice day. Ross should have told me that there was an astronomical price to spray soapy water when I was agreeing to the service call. It would have saved us all some time and me a lot of money. This should be part of the diagnosis NOT a charge for service. Because a service charge results in something getting fixed. Billy fixed nothing. I should have been charged $59 for the nothing that got serviced, NOT $353.82. He was here for less than 30 minutes. If you want to use the company for whatever reason, MAKE SURE you have them tell you the ACTUAL price of a diagnosis before you agree to them coming out. My loss, your gain. Hopefully, I've saved someone the money and pain from working with this company. Granted, I'm a pretty capable person. So, if you don't know your way around plumbing, don't attempt fixing it yourself. Pay White Plumbing Co over $600 to change your valve or better yet, find a more reasonable plumber. However, for me, that evening I went to Menards and bought a gas shutoff valve, a 3 inch long 1/2" pipe and a roll of yellow silicone tape for gas, all for $11.18. Maybe 20 minutes and I had it fixed. I guess I paid $353.82 for a lesson learned and an embarrassing story. Hope you enjoyed it and learned something at my expense. ## FAQ **Q: What areas does White Plumbing Co Inc serve for plumbing services?** A: White Plumbing Co Inc primarily serves Springfield, MO, providing comprehensive plumbing repair and installation services to residential and commercial customers in the local area. Our licensed and insured plumbers are equipped to handle everything from routine maintenance to emergencies within this region. If you're searching for 'plumbers near me' in Springfield, we're ready to assist promptly. **Q: How long has White Plumbing been providing plumbing services in Springfield MO?** A: White Plumbing Co Inc was founded in 1989 by Paul White and has been a trusted name in Springfield, MO, for over 30 years, now owned by Robert and Julia Henson since 2019. We continue to uphold a legacy of reliability and professionalism in all plumbing repairs and installations. Our experience ensures high-quality work for both residential and commercial clients. **Q: What residential plumbing services does White Plumbing offer in Springfield MO?** A: White Plumbing provides a full range of residential services including repairs and remodels, water heaters and tankless systems, water filtration systems, pumps, kitchen and bathroom plumbing, gas lines, and sewers and drains. We specialize in handling issues like water leaks, frozen pipes, clogs, and backups with professional tools such as camera inspections. Our team is available 24/7 for any plumbing needs in your home. **Q: Does White Plumbing handle gas line repairs and installations in Springfield?** A: Yes, White Plumbing offers expert gas line services, including repairs, installations, and restorations for both residential and commercial properties in Springfield, MO. Our licensed plumbers ensure safe handling of gas services, even in challenging conditions like severe weather. We prioritize safety and compliance with all local codes for gas line work. **Q: How can I schedule an emergency plumbing repair with White Plumbing in Springfield MO?** A: White Plumbing is available 24/7 for emergency plumbing repairs, including leaks, clogs, backups, and frozen pipes in Springfield, MO—just call our customer service team anytime. You can also submit a request online specifying the type of service needed, such as water heaters, drains, or sewer lines, and we'll provide a quick estimate. Our expert plumbers respond promptly to get your system back to normal. **Q: What is the drain cleaning special offered by White Plumbing in Springfield?** A: White Plumbing's residential drain clear special is priced at $89 during normal business hours (M-F, 8am-5pm) and includes a free camera inspection with up to a 1-year warranty, provided there's an easily accessible drain cleanout. This service effectively clears clogs and backups using professional hydro-jetting or snaking techniques. The warranty is valid only after a successful camera inspection to ensure no underlying issues. **Q: Does White Plumbing provide commercial plumbing services like backflow testing in Springfield MO?** A: White Plumbing offers tailored commercial plumbing solutions in Springfield, MO, including backflow testing, site infrastructure, and services for multi-family apartments, duplexes, and townhomes. Our experienced team ensures quick responses and dependable fixes for business needs, maintaining compliance with safety standards. We're equipped to handle new construction plumbing and ongoing maintenance for commercial properties. ## Online Presence - Website: https://www.whiteplumbingcompany.com/ - Google Maps: https://maps.google.com/?cid=4952639286189080639&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/white-plumbing