--- title: "Volkswagen of Downtown LA Service Center" url: https://contractorlink.pro/volkswagen-downtown-la-center trades: [Plumbing] city: Los Angeles region: CA google_rating: 4.2 google_rating_count: 141 website: "https://www.vwofdtla.com/service/department-fod33-1913.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=service" phone: "(213) 725-5306" license: All rights reserved. Content from ContractorLink. --- # Volkswagen of Downtown LA Service Center ## About Volkswagen of Downtown LA Service Center is a certified service center located in Los Angeles, CA. They specialize in maintaining Volkswagen vehicles with certified services and genuine OEM auto parts. Their factory-trained technicians provide custom care to optimize vehicle performance. ## Trades - Plumbing ## Services - Oil Change Service - Tire Service - Brake Service - Battery Service - Wheel Alignment Service - Transmission Service - HVAC Service - Fluids Service - Filters Service - Multi-Point Inspection - Windshield Wiper Blades - Coolant Fluid Exchange - Air Conditioning Service - Exhaust System - Water Pump Replacement - Recall Service - Cabin Air Filter Replacement - Engine Air Filter Replacement - Check Engine Light Diagnosis - Brake fluid changes - Brake pad replacement - Transmission inspection - Transmission replacement ## Location Los Angeles, CA, 90007 ## Service Area Serves within 30 minutes drive time of Los Angeles, CA. **Phone**: (213) 725-5306 ## Google Reviews 4.2/5 stars from 141 Google reviews. [View on Google Maps](https://maps.google.com/?cid=15177652198954453624&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous Scheduled an appointment days in advance. I arrive there only to be told that they will need my vehicle for 2-3 days. They had days to tell me this so I could prepare but they didn’t care to do so even after I told them what I needed done over the phone. (Btw, don’t expect to be greeted with a huma on the phone, expect Ai to completely bumble its way through the booking process because it’s unable to answer questions. I had to call back and request a huma multiple times). On top of that, I needed a warning code cleared because I did some work on my car the day before. All I had done was unplug a plug, which triggered a warning label. They quoted me $280! I went to harbor freight and picked up my own code clearer for $50 and cleared it myself. (Yes, I also double checked it was safe to clear this specific code). I’m not exaggerating when I say the code took about 10 seconds to clear; 1 minute if you include the time to plug it in and link it to my car. I can’t speak on the quality work they do because I left instead of leaving my car with them. But I already see signs of a dishonest shop who overcharges and doesn’t care about quality of customer service. One thing is on their mind and its profit. - 5/5 — Anonymous Other than the entry area to the service department which is crowded and not well laid out, I was happy with the service. It had been quite some time since I last serviced my 14 year old Eos at the dealer because I dont drive it a lot these days and so have done simple oil changes /tire service. I expected them to find some things to repair but not to the extent that their diagnostic hardware signaled needed attention. It was A lot! Close to the value of the car at this point. But my service advisor Josh was very good and patiently worked with me to make sure I took care of the most important things on the list. I had to leave it overnight but then It was ready earlier than they anticipated. Josh was very pleasant and seemed knowledgeable- I recommend scheduling with him. I’m not certain that all the things their diagnostic said was needed of course but that’s always a tough call! All in all - a good experience : ) - 5/5 — Anonymous I had a fantastic experience at VW DTLA because of Joshua Fuentes. He was so helpful, I’d genuinely recommend him to everyone. I am incredibly appreciative that he went above and beyond to help me. I expressed to him that I previously did not have the best experiences with other departments at DTLA, and he completely changed my attitude about VW, and I will happily go back for service there because of him. Thanks again, Joshua!! - 1/5 — Anonymous The communication was sub par. I came in for an oil change. I was told it would take 1 to 2 hours. I left and ran some errands. I reached out after 3 hours and no one responded. I went back to the service department to check on my status in person and instead of the rep talking to me in person, I was told via text that my car was not ready. Five hours later, I went up to the desk again to ask for my car to go somewhere else for service. Instead of being greeted with compassion about my wait time, I was told that I was being negative. I was also gestured to hurry with my payment. The customer service of the rep Kosta Papavasiliou was horrible. This was my first experience with the service department at this location and having this bad representation at a company is distasteful and made my desire to continue to support this location none existent. I wish I could give negative stars. - 5/5 — Anonymous Dear Danny and Team I want to take a moment to express my deepest gratitude for the exceptional service you continue to provide. Your team is truly amazing—always responsive, thorough, and so kind. I always feel informed and at ease, even during challenging moments, because of the way you keep me updated and patiently answer all my questions. As someone who believes that the most effective way to cultivate joy is to practice gratitude, I want to say this: your team brings joy not only through your service but also through the care and professionalism you consistently show. Thank you so much for everything you do for VW owners like myself. It makes all the difference. ## FAQ **Q: What services does the Volkswagen of Downtown LA Service Center offer for Volkswagen vehicles in Los Angeles?** A: Our certified service department provides a full range of routine maintenance and mechanical repairs for Volkswagen vehicles, including oil changes, tire rotations, brake inspections, battery testing, wheel alignments, transmission fluid changes, and HVAC servicing. We use genuine OEM Volkswagen auto parts and factory-trained technicians to ensure optimal vehicle performance, fuel efficiency, and safety. Additional services include multi-point inspections, filter replacements, and recall services tailored to models like the Tiguan, Atlas, Jetta, and ID.4. **Q: How can I schedule a quick oil change for my Volkswagen in Downtown Los Angeles?** A: You can take advantage of our Service Xpress for fast oil changes without needing an appointment, where our technicians drain the old oil, replace the OEM oil filter, and refill with oil matching your vehicle's specifications. For more complex needs, schedule online or call 844-327-9541 for certified service that minimizes costs and maximizes engine longevity. This service is available at our location on 1900 South Figueroa Street in Los Angeles, CA. **Q: Does the Volkswagen of Downtown LA Service Center provide mobile auto service in Los Angeles?** A: Yes, our VW mobile service unit comes to your home or office for convenient repairs like light bulb replacement, wiper blade changes, air filter replacements, fluid top-offs, and battery replacements on certain models. Scheduling is straightforward via our 24/7 online system, with technicians providing an estimated arrival time and discussing the work upon arrival. Pay online after the service to enjoy your maintained vehicle without leaving your location. **Q: What areas around Los Angeles does the Volkswagen Service Center cover?** A: Our primary service location is in Downtown Los Angeles at 1900 South Figueroa Street, with coverage extending to nearby areas like Huntington Park, CA, and Inglewood, CA. We offer mobile service throughout Los Angeles for added convenience on select repairs. Factory-trained technicians ensure certified Volkswagen care wherever you are in the service area. **Q: Can I finance auto repairs at the Volkswagen of Downtown LA Service Center?** A: Yes, we provide auto service financing options to cover unexpected repairs, maintenance, or parts like new tires, allowing you to pay over time without draining your account. Our team reviews financing details during scheduling to ensure your Volkswagen receives necessary work, such as brake pad replacements or transmission inspections, preventing further damage. This is available for all services at our certified center. **Q: What brake services are available for Volkswagen models at the Downtown LA center?** A: Our brake service includes regular inspections, brake fluid changes, and replacements for brake pads or rotors to maintain optimal stopping power and safety. Technicians check for wear using diagnostic tools specific to Volkswagen vehicles like the Golf or Passat. Schedule via Service Xpress for quick turnaround or book an appointment for comprehensive evaluations. **Q: Does the Volkswagen of Downtown LA have a collision repair center for vehicle damage?** A: Our full-service auto collision center handles major repairs for all vehicle brands and years, including body panel replacement, auto glass repair, frame straightening, and mechanical fixes after crashes. Expert technicians pinpoint damage to engines, bumpers, or frames, providing reliable repairs at competitive rates. Located in Los Angeles, we support insurance claims for Volkswagen owners and others. ## Online Presence - Website: https://www.vwofdtla.com/service/department-fod33-1913.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=service - Google Maps: https://maps.google.com/?cid=15177652198954453624&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/volkswagen-downtown-la-center