--- title: "VGS" url: https://contractorlink.pro/vgs trades: [HVAC] city: South Burlington region: VT google_rating: 3.4 google_rating_count: 114 website: "http://vgsvt.com/" phone: "(802) 863-4511" license: All rights reserved. Content from ContractorLink. --- # VGS ## About VGS is an energy provider in Northwest Vermont committed to a sustainable energy future. They focus on offsetting farm runoff, diverting food waste, and reducing emissions through renewable natural gas. VGS also offers assistance programs to help customers lower their monthly bills. ## Trades - HVAC ## Services - Energy audits - Rebates - Financing - Heat pump lease - Heat pump purchase ## Location South Burlington, VT, 05403 ## Service Area Serves within 30 minutes drive time of South Burlington, VT. **Phone**: (802) 863-4511 ## Google Reviews 3.4/5 stars from 114 Google reviews. [View on Google Maps](https://maps.google.com/?cid=134308399431361781&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous We were switching over a few appliances from electrical to NG, including an on demand water heater. There was quite a bit of rocky start with an employee who was misquoting costs and services offered (they ended up leaving the company without any notice to us, resulting in me emailing a dead line for a few weeks). That said, the employee who stepped in to pick up the dropped ball, Alesha, came through in a big way! She is absolutely amazing; took the time to understand what had happened and was an overall absolute pleasure to work with. She attentively addressed all of our concerns with enthusiasm and energy that was palpable even through email correspondence. I cant recall the last time I had been on the receiving end of such advocacy, what a nice feeling! The date of service, the technicians arrived within the expected window, were able to finish ahead of schedule and even were conscientious about closing doors while not in use to keep the warmth in - not the SOP I'm used to. To top it off, both were friendly and wonderful to interact with. A rocky start to smooth sailing. VGS did everything, other than traveling back in time, to make things right and get our ODWH installed - successfully putting this project in the rear view mirror. A very genuine thank you :) - 5/5 — Anonymous Just had VT Gas tech Dan do the gas inspection that the city requires. Over the last 10 years he has been here a few times & each visit I think the same thing…the world needs more professionals like Dan. He’s polite, patient, explains things in an easy to understand manner & bonus points for having a dry, but awesome sense of humor. Hey VT Gas, whatever you’re paying this guy he deserves a raise. Thanks again Dan! - 5/5 — Anonymous Vermont Gas Systems - VGS I have been working with VGS for years for my rental units and residence and have found them to be courteous, professional and dependable. There have been some hiccups along the way, but they always were resolved in everyone's best interest. In the past several weeks I have had two major problems with heating units in two separate rental properties. Knowing that this frigid weather has created endless numbers of problems for people and that this must be an impossible time for VGS I called fearing the worst. In this particular case Alesha Kendall answered my call, she was very pleasant, knowledgeable and willing to do what she could, which she did. She also kept me informed to when a service person would be able to come and even called me at home at night to confirm the time. I really wanted to reach out and thank Alesha and all the VGS employees for the wonderful service they are providing under the harshest of circumstances. The pressure this winter, and always has got to be over the top, and I found the service to be the same. Thank you VGS. Ron Siegriest - 5/5 — Anonymous Alicia K. was great to work with. She was cheerful and extremely helpful in facilitating a timely gas turn on for my elderly mothers new furnace. She called back when she said she would, and she followed up with the HVAC contractor to ensure coordination. - 5/5 — Anonymous I just spoke with Alesha Kendall this afternoon and received the best service I could have ever expected. Alesha was extremely focused on providing excellent customer service from start to finish and ensured she covered all the bases to ensure my needs were covered. Highly recommend her. ## FAQ **Q: What heat pump options does VGS offer for homeowners in South Burlington, VT?** A: VGS’s Heat Pump Trio provides options for heating and cooling your home or heating hot water, with flexible lease and purchase plans to maintain year-round comfort. These systems integrate efficiently with existing HVAC setups, reducing reliance on traditional gas heating while qualifying for energy rebates. Homeowners can contact VGS at (802) 863-4511 to discuss installation tailored to their property's ductwork and insulation needs. **Q: How can VGS help with energy efficiency audits and rebates in Vermont?** A: VGS offers comprehensive energy audits to identify inefficiencies in your home's heating system, followed by rebates and financing options to cut costs and carbon emissions. These services include assessments of gas appliances, insulation, and potential upgrades like high-efficiency boilers or heat pumps. Eligible homeowners can save on monthly bills through programs that promote sustainable HVAC practices. **Q: What is the service area for VGS natural gas and HVAC services?** A: VGS primarily serves customers throughout Vermont, with their main office located at 85 Swift Street in South Burlington, VT 05403. They provide gas delivery, energy efficiency consultations, and heat pump installations to residential areas across the state during normal business hours from 8 am to 5 pm, Monday through Friday. For specific coverage, call Customer Care at (802) 863-4511 to confirm service availability for your address. **Q: Does VGS offer low-income assistance for heating bills in Vermont?** A: VGS partners with the state to provide supplemental assistance through the Low-Income Assistance Program, helping eligible customers lower their monthly natural gas and heating bills. This support targets households facing financial challenges with HVAC maintenance or energy costs, ensuring safe and warm homes during winter. Applications can be explored via the customer portal or by contacting VGS directly. **Q: What preventative maintenance does VGS recommend for gas heating systems?** A: VGS advises regular preventative maintenance to avoid winter hazards like snow-blocked vents or icicle damage to meter assemblies, which can impair gas flow to furnaces and boilers. Their home energy technicians perform inspections of appliance vents, gas lines, and heat exchangers to ensure safe operation and efficiency. Schedule a service visit through (802) 863-4511 to protect your HVAC system year-round. **Q: How does VGS support renewable energy for home heating in Vermont?** A: VGS leads in Renewable Natural Gas initiatives, sourcing from local farms and food waste to reduce greenhouse gases and offset environmental impacts from traditional HVAC fuels. Homeowners can integrate these sustainable options with heat pump systems for lower-emission heating solutions. Learn more about VGS 2050 sustainability goals and eligibility for rebates by visiting their website or calling Energy Efficiency services. ## Online Presence - Website: http://vgsvt.com/ - Google Maps: https://maps.google.com/?cid=134308399431361781&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/vgs