--- title: "Ugo DiGrazia Air Conditioning and Heating, Inc." url: https://contractorlink.pro/ugo-digrazia-air-conditioning-heating trades: [HVAC] city: Hartford region: CT google_rating: 4.9 google_rating_count: 362 website: "http://www.ugohvac.com/" phone: "(860) 296-1281" license: All rights reserved. Content from ContractorLink. --- # Ugo DiGrazia Air Conditioning and Heating, Inc. ## About Ugo DiGrazia AC & Heating is a locally owned HVAC company providing comfort solutions for homes and businesses in the Hartford area. They are a Carrier Factory-Authorized Dealer known for quality installations and service. They offer services ranging from HVAC tune-ups to complete new system installations. ## Trades - HVAC ## Services - HVAC tune-ups - new system installations - air conditioning installation - gas furnace installation - programmable thermostat installation - humidifier installation - ductless split system installation - boiler installation - air cleaner installation - ultraviolet light installation - ventilator installation - zoning product installation - heating installation - air conditioning repair - furnace repair - water heater installation - heating maintenance - air conditioning maintenance ## Location Hartford, CT, 06114 ## Service Area Serves within 30 minutes drive time of Hartford, CT. **Phone**: (860) 296-1281 ## Google Reviews 4.9/5 stars from 362 Google reviews. [View on Google Maps](https://maps.google.com/?cid=5256454492318530884&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous The morning of the snow storm, Sunday 1/25/26, my wife and woke to no heat. I checked the furnace and not knowing what to look for I tried resting it with the power switch, nothing. The man who installed it was not available, and CNG was closed for the day, so what do I do? I then remembered Ugo and his crew installed our new water heater, and what a phenomenal and professional job they did, I got the number from the heater and gave him a call. Ugo picked up immediately. He said he had no one to come over, but could try and walk me through a few things to see if we could fire it up. After about 45 MINUTES!!!! of his incredible patience , me sending pictures, and him trouble shooting with me over the phone, he got me to fire up the furnace, therefore making my family comfortable for the impending storm. The time he spent over the phone with me did not even come close to the monetary compensation agreed upon. My wife had said that "yes, there are still good people in this world!" This man is one in a million. You would do well to use his services for any of your heating or cooling needs !! You will not regret it ! AGAIN Ugo, THANK YOU FOR ALL YOUR HELP!!!! - 5/5 — Anonymous Can't think of enough superlatives to use to describe the services provided by Ugo, Ivana and their team, and his unbelievable generosity. Had endless questions necessitating many phone calls and Ugo's repeated explanations of my particular requirements...all done with unending patience. Every member of the team was professional and equally patient and forthcoming with explanations of what they were doing, and they cleaned up the work area (much better than I would have!). My experience was completely positive and I cannot recommend them highly enough. - 5/5 — Anonymous My heating problem was solved after one visit. Turns out the radiators had air pockets and needed bleeding, something that likely had not been done in a long time before I bought the house. The Main Office/Ivana (spelling?) has excellent communication and customer service skills. She set expectations and answered all my questions when scheduling the appointment. Jordan arrived on time on the expected day during the expected window (which was very small-hooray). He answered all my questions and took his time reviewing his diagnosis and solution plan. Both individuals were professional, positive, helpful, and kind. Being a new homeowner I have recently dealt with a lot of service providers and Ugo DiGrazia and his team are excellent and real stand outs! I would recommend them. Update: Jordan and his team returned the next day to address and addition piece of work I requested the previous day, to extend the boiler exhaust vent to higher than 18 inches off the ground. With the upcoming snow storm having it that low put me and my dog at risk. If the snow blocked such a low vent then my house would flood with carbon monoxide setting off alerts. I don't particularly want to have to flee my house in the middle of a snow storm when emergency personnel are stretched to their maximum. Evana/Jordan were able to fit me in the day after the original work - and on a Friday - and before Sunday's 'biggest snow storm in a decade'. I would recommend them!!! - 5/5 — Anonymous What an absolute pleasure it was working with Ugo. I woke up this morning with no heat. I found Ugo’s number on my furnace so I called, and spoke with the man himself. Unfortunately he mentioned his techs were booked solid for the day but would see if he could move some things around. In the meantime he gave me some really helpful tips to try to self repair. Ultimately I got a call back saying he couldn’t free up any of his techs but he was in the area so he’d personally come over to diagnose/repair the issue. Ugo showed up about 5 minutes later, was extremely professional, personable and was able to repair the issue within 20 minutes. He even refused to take my money. What an absolute legend. Working with Ugo was a 10/10 experience. I won’t hesitate giving him and his team a call in the future. - 5/5 — Anonymous It was a pleasure to have Ugo and his team work with my heater system. I did not have heat in my house, I called Ugo DiGrazia and Ugo had a staff at my house right away. His workers were very friendly and professional. Will recommend them to take care of your heating system. ## FAQ **Q: What areas does Ugo DiGrazia Air Conditioning and Heating serve for HVAC services in Connecticut?** A: Ugo DiGrazia Air Conditioning and Heating serves Hartford, CT, and surrounding areas including Berlin, Bloomfield, Cromwell, East Hartford, Glastonbury, Kensington, Manchester, Newington, Rocky Hill, West Hartford, and Wethersfield. As a locally owned company, we focus on providing reliable HVAC solutions tailored to the unique climate needs of these communities. Our service area allows us to respond quickly for installations, repairs, and maintenance in the greater Hartford region. **Q: As a Carrier Factory-Authorized Dealer, what HVAC products does Ugo DiGrazia offer for home comfort?** A: As a Carrier Factory-Authorized Dealer, Ugo DiGrazia Air Conditioning and Heating offers a complete line of indoor comfort equipment, including air conditioners, gas furnaces, programmable thermostats, humidifiers, ductless split systems, boilers, air cleaners, ultraviolet lights, ventilators, and zoning products. We also provide packaged units, duct-free system heat pumps, and water heaters to customize solutions for your home or business. Our experts help select products that enhance comfort, reliability, and energy efficiency year-round. **Q: How does Ugo DiGrazia handle HVAC installation and repair services in the Hartford area?** A: Ugo DiGrazia provides everything from minor HVAC tune-ups to complete new system installations, ensuring the job is done right the first time based on our extensive experience in the Hartford area. We start with a free estimate to assess your unique needs, then install or repair systems using high-quality Carrier components for optimal performance. Our team is equipped to handle heating, cooling, and indoor air quality solutions efficiently. **Q: Does Ugo DiGrazia Air Conditioning and Heating offer emergency HVAC services in Hartford, CT?** A: Yes, Ugo DiGrazia offers 24/7 emergency service for HVAC issues in Hartford and surrounding areas, ensuring prompt response to heating or cooling failures. Our technicians are available outside regular business hours (Monday-Friday 8:00AM-4:30PM) to address urgent repairs and restore comfort quickly. This service is part of our commitment to reliable support for homes and businesses. **Q: What is the process for getting a new HVAC system installed by Ugo DiGrazia in West Hartford?** A: The process begins with contacting us for a free estimate, where our experts evaluate your home's needs and recommend a customized Carrier system, such as a gas furnace or ductless split system. We then schedule the installation to minimize disruption, using precise techniques for ductwork integration and system calibration. Post-installation, we provide guidance on maintenance to ensure long-term efficiency and performance. **Q: How can Ugo DiGrazia help with indoor air quality improvements in Hartford homes?** A: Ugo DiGrazia specializes in indoor air quality products like air cleaners, ultraviolet lights, humidifiers, and ventilators to create a healthier home environment in Hartford. As Carrier experts, we integrate these with your existing HVAC system to remove contaminants, control humidity, and improve ventilation. Our solutions address common concerns like allergens and poor air circulation through customized installations and maintenance. **Q: What financing options are available for HVAC services from Ugo DiGrazia Air Conditioning and Heating?** A: Ugo DiGrazia accepts cash, check, all major credit cards, and offers financing with approved credit for HVAC installations and services in the Hartford area. This allows homeowners to afford new systems like air conditioners or boilers without upfront full payment. Contact us to discuss options tailored to your project during your free estimate. ## Online Presence - Website: http://www.ugohvac.com/ - Google Maps: https://maps.google.com/?cid=5256454492318530884&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/ugo-digrazia-air-conditioning-heating