--- title: "Thornton & Grooms" url: https://contractorlink.pro/thornton-grooms trades: [HVAC] city: Farmington Hills region: MI google_rating: 4.9 google_rating_count: 15755 website: "https://thorntonandgrooms.com/heating/?utm_source=gbplisting&utm_medium=referral&utm_campaign=gbp" phone: "(248) 644-7810" license: All rights reserved. Content from ContractorLink. --- # Thornton & Grooms > Heating Repair & Installation Farmington Hills ## About Thornton & Grooms provides expert heating services in Farmington Hills, MI, and surrounding areas including Ann Arbor, Birmingham, and Troy. They offer comprehensive furnace and boiler solutions, including repair, installation, and tune-ups with same-day service availability and free in-home consultations for installations. Their technicians perform detailed 19-point system checks during tune-ups to ensure optimal performance. Customers praise the team's professionalism, efficiency, and attention to detail in reviews. ## Trades - HVAC ## Services - Furnace Repair - Furnace Installation - Furnace Tune-Up - Boiler Repair - Boiler Installation - Boiler Tune-Up ## Location Farmington Hills, MI, 48335 ## Service Area Serves within 30 minutes drive time of Farmington Hills, MI. **Phone**: (248) 644-7810 ## Google Reviews 4.9/5 stars from 15755 Google reviews. [View on Google Maps](https://maps.google.com/?cid=4007077718711832774&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Huge kudos goes out to Chad and Paul. They installed a tankless water heater in my home. They went above and beyond all expectations, which included going the extra mile by installing new fittings and lines that were not part of the original scope of work. Both Chad and Paul were friendly to me, and to my dogs as well. It was a big job and they got it done! - 5/5 — Anonymous Lead installer, Jack Nolta appeared on schedule the initial day of installation of our new Navien boiler system. As the work progressed, Jack kept us informed and we never felt overwhelmed by details and technicalities. Once complete, Jack was diligent about the final adjustments needed to acheive maximum performance. We are now a couple of days (nights) into flawless, comfortable and quiet performance. All along, the Thornton & Grooms organization has been immediately available for information and support. Based on our experience, we wholeheartedly recommend them. - 5/5 — Anonymous Nick , removed and reinstalled a toilet for us due to our flooring getting replaced. He also disconnected and reconnected our water line to our icemaker. He corrected the venting from our hot water heater. Nick also made sure our connection was to code. Nick was very thorough and knowledgeable. He had a great demeanor and was very professional and helpful. Nick definitely earned a 5 star rating. Thanks Nick! Review for Mike Lilley, Thorton and Grooms technician. Mike was the most detailed and informative tech I have ever had in my home. Mike took his time to show me everything about my heating system and it's performance. Ultimately it was time to replace it. ( the unit was 21 years old). Without Mike's thorough inspection I would not have known how badly I needed a replacement. Tequila , another representative of Thornton and Grooms was able to be scheduled the same day as Mike Lilly's visit to review and contract what heating system we would need to replace our old system. As with Mike she took the time cover all options and recommend what would be the best option. Tequila was knowledgeable, professional and had a great demeanor. Similar to Mike she knew what she was talking about. Tequila was able to schedule an installation of our new system the very next day. Thanks to Mike and Tequila. John Torres and Jesse Smith showed up the very next day to install our new heating system. John and Jesse were professional and unbelievably talented and competent. They dismantled the old system and replaced it with the new one in 4 hrs. They were organized and left everything clean and neat John installed the smart monitor for the system and thoroughly explained how to use it. I can't overstate how coordinated ,professional and knowledgeable this experience has been with Thornton and Grooms. What was very impressive was that they all spoke very highly of the Owners and their customer expectations. They all gave us the appearance that they enjoyed what they did and who they worked with. Very refreshing!!!! Thanks, to Mike , Tequila, John and Jesse! Great coordinated effort. Review for Jacob Priest: Jacob performed a complete and thorough examination of our plumbing. During his inspection he replaced our kitchen faucet and two toilet inner parts, which now work great. Jacob inspected all water lines, sump pump and hot water heater. He methodically reviewed each floor level. On our main floor he inspected all faucets ,showers and toilets.Jacob tested our water for chlorine, hardness etc.,very detailed and he took the time to explain each finding. Afterward he gave us a summation of all his findings and a choice of what we would want to act on. His time spent with us was about 2 hours, his findings were comprehensive and very thorough. Jacob was a pleasure to work with. He had a very helpful attitude and approach. He definitely deserves a 5 star rating. Thornton and Grooms should be complemented for the quality of associates they employ. Thanks, Jacob! - 5/5 — Anonymous I called Thornton and Grooms for a routine drain snaking because their $99 pricing was clear and straightforward compared to some competitors. I also see their trucks around town frequently, which gave me confidence. Scheduling was easy through their automated system and they were able to get me in the same day. The technician arrived on time, communicated well, and was respectful of the house. Before starting the snake, he took time to disconnect the line in the basement to identify where the slowdown was happening, then proceeded once he had localized the issue. Unfortunately, the snaking did not resolve the problem. The technician clearly explained his findings and wrote them up for us. He offered a couple additional things he could try but was transparent that they only had about a 50/50 chance of success. Instead, he recommended having a specialist camera the line as the next step, which matched what we had seen in our own research. There was no pressure or scare tactics, just straightforward advice. When I went to pay the $99, he said there was no charge because the blockage was not cleared. That was an integrity move. He spent over an hour working on the issue and it would have been reasonable to charge for the visit. We are still deciding on next steps for this situation, but based on this experience Thornton and Grooms will be my first call if we need help again. - 5/5 — Anonymous Very knowledgeable and friendly. Would definitely recommend. They installed our new kitchen sink, garbage disposal and faucet with great ease. Thanks Lucas! And your helper Jake ## FAQ **Q: What areas does Thornton & Grooms serve for heating repair and installation in Michigan?** A: Thornton & Grooms provides heating services including furnace and boiler repair and installation to Farmington Hills and surrounding communities such as Ann Arbor, Beverly Hills, Birmingham, Bloomfield Hills, Canton, Garden City, Livonia, Novi, Plymouth, Rochester Hills, Royal Oak, Southfield, Troy, West Bloomfield, Westland, Northville, Lake Angelus, and Dearborn. Their service area extends beyond Farmington Hills to ensure reliable HVAC support for homeowners in these regions. Contact them at (248) 644-7810 to confirm coverage for your specific location. **Q: How much does furnace repair cost at Thornton & Grooms in Farmington Hills?** A: Furnace repair services at Thornton & Grooms start at $350, depending on the specific issue such as faulty igniters, heat exchanger problems, or blower motor failures. The repair typically takes 2-4 hours and offers same-day service availability to restore your heating system quickly. Their experienced technicians perform thorough diagnostics to ensure efficient repairs and prevent further damage. **Q: What is included in a furnace tune-up by Thornton & Grooms?** A: A furnace tune-up at Thornton & Grooms costs $79 and includes a comprehensive 19-point system check covering components like the thermostat, air filter, burner assembly, and venting system for optimal performance and safety. This preventive maintenance takes about 2 hours and helps identify potential issues such as dirty coils or loose wiring before they lead to breakdowns. Regular tune-ups extend the lifespan of your furnace and improve energy efficiency during Michigan winters. **Q: Can Thornton & Grooms provide same-day boiler repair in Farmington Hills?** A: Yes, Thornton & Grooms offers same-day boiler repair services starting at $140, addressing common problems like pressure issues, circulator pump failures, or zone valve malfunctions in 3-6 hours. Their technicians arrive promptly to diagnose and repair your boiler, ensuring your home stays warm without extended downtime. This rapid response is ideal for urgent heating needs in the Farmington Hills area. **Q: What is the process for boiler installation with Thornton & Grooms?** A: Boiler installation by Thornton & Grooms begins with a free in-home consultation to assess your needs and recommend the right system, such as high-efficiency models like Viessmann boilers. The installation takes 1-2 days, starting at $8,500, and includes proper sizing, venting setup, and integration with your existing plumbing and electrical systems. Their team ensures compliance with local codes and provides detailed operation instructions post-installation for seamless heating performance. **Q: How long does furnace installation take at Thornton & Grooms in Michigan?** A: Furnace installation services at Thornton & Grooms start at $4,500 and typically take 4-8 hours, including removal of the old unit, ductwork modifications if needed, and precise setup of the new furnace for balanced airflow and efficiency. A free in-home consultation precedes the job to determine the appropriate BTU capacity and AFUE rating for your home. Their technicians test the system thoroughly to confirm proper ignition, heat distribution, and safety features before completion. **Q: Why choose Thornton & Grooms for heating maintenance in Farmington Hills?** A: Thornton & Grooms specializes in furnace and boiler tune-ups with detailed 19-point inspections that check for issues like carbon monoxide leaks, thermocouple failures, and efficiency losses, ensuring your system runs reliably through cold seasons. Customers praise their professional technicians for quick, clean service and reasonable pricing, as seen in reviews of same-day repairs and installations. Their ongoing maintenance helps avoid costly emergencies and maintains warranty compliance for your HVAC equipment. ## Online Presence - Website: https://thorntonandgrooms.com/heating/?utm_source=gbplisting&utm_medium=referral&utm_campaign=gbp - Google Maps: https://maps.google.com/?cid=4007077718711832774&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/thornton-grooms