--- title: "Southeastern Heating Air Conditioning & Electrical" url: https://contractorlink.pro/southeastern-heating-air-conditioning-electrical trades: [HVAC] city: Wilmington region: NC google_rating: 4.6 google_rating_count: 66 website: "https://www.southeasternheatingandair.com/" phone: "(910) 799-1232" license: All rights reserved. Content from ContractorLink. --- # Southeastern Heating Air Conditioning & Electrical > Our Quality is Your Comfort! ## About Southeastern Heating Air Conditioning & Electrical has been serving Wilmington and surrounding communities since 1974. They are dedicated to providing solutions for homes and businesses, offering reliable systems tailored to individual needs. They have earned a reputation for quality work. ## Trades - HVAC ## Services - HVAC service - HVAC repair - HVAC maintenance - Air conditioner installation - Heat pump installation - Furnace installation - Ductless split system installation - Geothermal system installation - Boiler installation - Equipment retrofit - Equipment replacement - Preventative maintenance - Emergency service - Sheet metal fabrication ## Location Wilmington, NC, 28403 ## Service Area Serves within 30 minutes drive time of Wilmington, NC. **Phone**: (910) 799-1232 ## Google Reviews 4.6/5 stars from 66 Google reviews. [View on Google Maps](https://maps.google.com/?cid=7154719698721753629&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous Definitely would not recommend this company to anyone. In 2020 they installed a new A/C unit in the condo near the salt air and water. Air is not cooling like it should and had new company come out. Technician says there is no refrigerant in it and finds the leak on the filter drier. He says this filter drier is not supposed to be outside. It was the end of the day so we get quote for 1800 dollars to replace filter drier and replace freon. Technician leaves and I go back inside to look at air handler and notice that there is a filter drier on the inside. So bottom line is this company left the old filter drier on the outside instead of cutting it out and repairing copper line like it should. Knowing that the old filter drier would probably start leaking in the near future with exposure to the salt air. I called Southeastern up to explain what they did and if there was any recourse and they said no. I go out and look at all the ACs that southeastern installed by finding their stickers and all of the filter driers are on the outside. I look at the other companies and none of them have the filter driers on the outside. This is either done by design because they know there is going to be a service call in the near future or incompetence. Attaching photos of corroded outside drier, plus the inside one and other units that do not have them on the outside from other company installs The other image with a filter drier on the outside is an install from Southeastern and all the other images without were installed by another company. - 5/5 — Anonymous I have been a customer for over 20 years and the Southeastern team is the best hands down. This is a company that stands by their work and the products they provide. Recently an issues was discovered on my unit that was replaced recently. The team diagnosed the issue which was a manufacturer defect, ensured I had temporary heat and then replaced the defective part and got me up and running again. No hassles, no negotiating, they stand by their products and workmanship is top notch! Thank you! - 5/5 — Anonymous I had a service call yesterday and Shane came out and was extremely helpful and knowledgeable. He took his time and was happy to walk me through some of the things he was noticing on my system so I understood the benefits of certain maintenance and replacement needs. After having multiple other companies out over the last year this was one I trust and have been the happiest with. Highly recommend! - 1/5 — Anonymous I would never recommend this company to anyone. When they initially came to install the mini split they ran the lines crooked down the side of the building and it looked so bad my HOA even sent me a letter. When I saw it I called them and they had to send another team out to redo all of the work. Also when they attached the unit the the ceiling above they had ripped down a bunch of debri and left it for me to clean up. Then they told me it was done and that they would be back after I drywalled in my condo. So I drywall in my unit and get them to come back out. They go to pressurize the line (which should of been pressure tested before the drywall was installed) and the system is leaking. They had to cut four large holes in my ceiling in order to find the leak. After talking with one of the workers he explained the reason for the leak was because the employee who was working on it before was lazy and used a line connector instead of soldering It like he should of. They finally got the unit working and the next day I come in and the floor is soaked. They came back out and the reason for the water everywhere was condensation where they hadn’t insulated the line all the way to the unit. Another big issue is it was supposed to be a flush mounted unit but there is a half inch gap all the way around because they couldn’t figure it out. I told them it was fine because I was just happy to get them out of my condo. Furthermore a 149 dollar dewalt battery went missing while there employees where the only ones in my home. STAY AWAY AT ALL COST. - 5/5 — Anonymous I've used Southeastern Heating and Air for eight years so am very familiar with their consistently excellent service and support staff. I'm happy to say they are continuing this tradition with their new technician, Shane. He came out this morning to answer an emergency call and I was immediately impressed with him. Polite (he offered to take off his work boots), knowledgeable (he quickly identified three possible causes of my problem), a wonderful communicator (succinct and understandable explanation of the problem and solution) and an all around nice guy who didn't seem to mind me asking questions. It is always stressful to have problems with items like AC's, cars, and appliances. The only thing that helps is knowing there's someone you can rely on to help you. I'm so happy Shane has joined Allen as another amazing technician I can call when something goes wrong. ## FAQ **Q: What service areas does Southeastern Heating Air Conditioning & Electrical cover around Wilmington, NC?** A: Southeastern Heating Air Conditioning & Electrical proudly serves Wilmington, NC, and surrounding communities including Carolina Beach, Castle Hayne, Hampstead, Leland, Oak Island, Southport, Winnabow, and Wrightsville Beach. Our team has been providing reliable HVAC solutions in this region since 1974, ensuring prompt service for residential and commercial needs. Whether you need heating repairs or air conditioning installations, we cover these areas to keep your indoor comfort at peak performance. **Q: What HVAC products does Southeastern Heating Air Conditioning & Electrical offer as a Bryant dealer?** A: As an authorized Bryant dealer, we offer a wide range of products including air conditioners, heat pumps, gas furnaces, programmable thermostats, humidifiers, ductless split systems, geothermal systems, boilers, air cleaners, ultraviolet lights, ventilators, and zoning products. These innovations help maintain optimal indoor air quality and energy efficiency tailored to your home or business. Our experts can customize solutions to fit your unique heating and cooling requirements. **Q: Does Southeastern Heating Air Conditioning & Electrical provide 24/7 emergency HVAC services in Wilmington?** A: Yes, we offer 24/7 emergency service for heating and air conditioning issues, available seven days a week to address urgent problems like furnace failures or AC breakdowns. Our trained technicians arrive promptly with the necessary tools to diagnose and repair your system, minimizing downtime. This service ensures your comfort is restored quickly, regardless of the time. **Q: How experienced is Southeastern Heating Air Conditioning & Electrical in HVAC installations and repairs?** A: With over 45 years of service since 1974, Southeastern Heating Air Conditioning & Electrical specializes in HVAC installations, replacements, retrofits, and repairs for all makes and models. Our licensed contractors use high-quality Bryant products and advanced tools to ensure systems like heat pumps and ductless splits operate efficiently. We focus on doing the job right the first time, backed by positive customer reviews highlighting our technicians' professionalism and expertise. **Q: What maintenance services does Southeastern Heating Air Conditioning & Electrical provide for HVAC systems?** A: We offer preventative maintenance through extended service agreements to keep your heating and cooling systems running at peak performance, reducing the risk of emergencies. Our indoor air quality specialists perform tune-ups, cleanings, and inspections on components like air handlers and coils to optimize efficiency and longevity. Regular maintenance also includes sheet metal fabrication for custom ductwork solutions tailored to your Wilmington-area home. **Q: Does Southeastern Heating Air Conditioning & Electrical offer financing for HVAC installations in Wilmington, NC?** A: Yes, we provide financing options with approved credit to make HVAC installations and replacements more accessible for homeowners in Wilmington and surrounding areas. This includes extended warranties on new equipment like Bryant furnaces and air conditioners, allowing you to invest in reliable comfort without upfront strain. Contact us to discuss personalized financing plans that fit your budget. **Q: What do customers say about Southeastern Heating Air Conditioning & Electrical's technicians and service process?** A: Customers consistently praise our technicians, such as Charles Wheeler, Shane, and Ness, for their professionalism, thorough explanations, and efficient repairs on HVAC units. Reviews highlight quick installations, like heat pump deliveries, and detailed diagnostics that address issues like part replacements without unnecessary upsells. Our process emphasizes clear communication, on-time arrivals, and clean work sites to ensure a positive experience from start to finish. ## Online Presence - Website: https://www.southeasternheatingandair.com/ - Google Maps: https://maps.google.com/?cid=7154719698721753629&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/southeastern-heating-air-conditioning-electrical