--- title: "Sierra Air Conditioning & Plumbing" url: https://contractorlink.pro/sierra-air-conditioning-plumbing trades: [HVAC] city: Las Vegas region: NV google_rating: 4.9 google_rating_count: 6725 website: "https://sierracoolslv.com/?utm_source=GBP&utm_medium=organic" phone: "(702) 344-0932" license: All rights reserved. Content from ContractorLink. --- # Sierra Air Conditioning & Plumbing > Service That Soars Above The Rest ## About Sierra Air Conditioning & Plumbing is a family-owned and operated business providing expert cooling, heating, plumbing, and air quality services throughout the Las Vegas Valley with over 30 years of experience. They emphasize honest, world-class service from start to finish, including 24/7 emergency support, online scheduling, financing options, and loyalty plans like the S.A.M. Plan. Customers trust them for their commitment to doing what's right, 100% satisfaction guarantee, and no additional fees for service calls, weekends, or after hours. ## Trades - HVAC ## Services - Cooling Services - Heating Services - Plumbing Services - Air Quality Services ## Location Las Vegas, NV, 89118 ## Service Area Serves within 30 minutes drive time of Las Vegas, NV. **Phone**: (702) 344-0932 ## Google Reviews 4.9/5 stars from 6725 Google reviews. [View on Google Maps](https://maps.google.com/?cid=12952629956231316128&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous This is part two of my AC unit being replaced as promised arrival time was between 9 and 11 AM. They arrived at 8:40 which was fantastic. Jose was first on site started preparing old air-conditioning to be removed. Adrian arrived soon after to go inside to dismantle the upstairs in the attic equipment for the AC unit and install new equipment. They carefully laid out sheets for the inside so they don’t track anything in or out of your house.. Also, when they remove the framing around where the upstairs attic is that will be replaced within a week or two after the job is complete. Any trimming that goes around where the new AC control unit is which is high-tech latest version absolutely love it. Both Adriana and Jose did an amazing job. They were done by after 2 PM which was fantastic communicated throughout the day. Never had an issue with anything. Adrian walked us through the entire system on the controls for inside setting up on the phone. He was quite thorough. Very knowledgeable. I appreciate having two young men who are very kind and courteous. Take their job seriously and get the job done in a timely manner what highly recommend having Sierra air-conditioning company to anyone. - 1/5 — Anonymous I hired Sierra Air Conditioning & Plumbing company for a sewer backup issue that needed to be addressed. Over the course of six weeks (from November 16th through today), expectations on how this project was done was underwhelming. I hired them before to help me snake a clog line, where they responded quickly and the plumber that came out was a very nice individual, who sold me on the reliability of the company. That is why I reached out to them when I had this issue. Back then, I offered a glowing review. During these six weeks, there were instances of issues that arose; first, they started working on the project without letting me clear it with my HOA, which caused all sorts of confusion. I contacted the company between 4-8 times via phone and messages requesting status updates or return calls. On multiple occasions, I was told a manager would follow up. Most of those return calls never happened or would be returned days later. I attempted to contact them via email, but again no proper follow-up. There was no consistent communication, no accountability, and no effort to resolve the situation. As of today (12/22) I was contacted to let me know that they were coming to finish the work, however, the work had been finished on 12/1. I have been made to feel that I no longer mattered as an active client. Job-site conduct was also unprofessional. Workers were observed loitering on neighboring properties, leaving tools and debris behind instead of cleaning up, and damaging landscaping without acknowledgment or repair. When the landscaping matter was brought up to one of the reps that came to review the work, he told me that in their contract, it says they don't do landscaping. When I brought up the fact that I wasn't looking for landscaping but accountability or compensation for what they did damage, he offered to pay me out of his pocket for the damaged plants. Not the kind of accountability response that I expected. While some of the office employees were polite, the repeated communication failures, missed timelines, lack of managerial follow-through, and disregard for my and the surrounding properties make this company difficult to trust. Homeowners should be very cautious, document everything in writing, and closely monitor both progress and conduct if they choose to work with them. I believe that this experience was avoidable with basic communication and follow-through. I am truly disappointed by this experience. - 5/5 — Anonymous Sky was awesome. When he originally came by on the first appointment it was just to see what was going on with thermostat that we had. Not only did he fix it, he actually replaced it to a more current upgrade model. Went over all the details about the new thermostat and was gracious enough to be understanding about the dogs. Lastly, he checked on the units outside to make sure they were functioning properly. You can't be awesome customer service. I was so glad he was the same service guy cuz he was so kind and his customer service is a a+. Five stars all the way! Thank you Sky and Sierra for awesome customer service! - 5/5 — Anonymous We are tenants and recently had an issue with our HVAC system after welcoming our newborn baby. The temperature in our home was very inconsistent — the master bedroom was heating while the two other bedrooms were blowing cool air, which made it difficult to keep the house comfortable. Andrew Trujillo from Sierra Air Conditioning and Plumbing came to help us, and he was absolutely wonderful. He was very professional, patient, and took the time to carefully check the system and explain what might be causing the issue. There was also a chirping noise in the house from a fire alarm, and even though it was a small thing, he kindly offered to help replace the battery for us. That level of care really meant a lot, especially with a newborn at home. We truly appreciate his professionalism and kindness. Even though we are just tenants and not the homeowners, he treated us with respect and took the time to help. Andrew provided excellent service and a great experience. Highly recommend! - 5/5 — Anonymous Juan and his coworker took such great care of us! They were very thorough and clean. They made sure to ask and answer all of our questions (which we had a lot of them throughout the time they were at our house). They were very genuine and made sure that we understood all the work that they did along with walking us through the process. After they were finished they cleaned up after themselves and left no trace of the work outside of the great things that they did. We would recommend Juan and this company for any of their work. I would request him if I were you! Thank you Juan! ## FAQ **Q: What HVAC and plumbing services does Sierra Air Conditioning & Plumbing provide in Las Vegas NV?** A: Sierra Air Conditioning & Plumbing offers expert cooling, heating, plumbing, and air quality services throughout the Las Vegas Valley. Our comprehensive HVAC solutions include AC repairs, heating system maintenance, and indoor air quality improvements using advanced filtration systems. We also handle plumbing issues like leak repairs and drain cleaning with precision tools for efficient resolutions. **Q: What areas in the Las Vegas Valley does Sierra Air Conditioning & Plumbing serve?** A: We proudly serve the entire Las Vegas Valley, including neighborhoods such as Blue Diamond, Centennial Hills, East Las Vegas, Henderson, Las Vegas, Mountains Edge, Mt. Charleston, North Las Vegas, Pahrump, Paradise, Southern Highlands, Summerlin, and Winchester. Our service area covers full residential and commercial needs with over 30 years of local experience. Contact us for prompt service in your specific community. **Q: Does Sierra Air Conditioning & Plumbing offer 24/7 emergency HVAC and plumbing services in Las Vegas?** A: Yes, Sierra provides 24/7 emergency service for urgent cooling, heating, and plumbing issues across the Las Vegas Valley. Our technicians are available around the clock to handle emergencies like AC breakdowns or burst pipes without additional weekend or after-hours fees. We ensure rapid response times to restore your home's comfort and functionality. **Q: What is the S.A.M. Plan offered by Sierra Air Conditioning & Plumbing?** A: The S.A.M. (Savings and Maintenance) Plan is a flat-rate loyalty program at just $16 per month, covering up to four annual visits including cooling and heating tune-ups, a 65-point plumbing inspection, and one included emergency service trip. Members receive a 15% discount on repairs, same-day parts replacement, priority service calls, exclusive warranties, and credits toward services, plus benefits like a chemical clean of your outdoor coil and gas pressure safety adjustments. This plan protects your warranty, extends equipment life, and provides peace of mind for Las Vegas homeowners. **Q: How many years of experience does Sierra Air Conditioning & Plumbing have in the Las Vegas area?** A: Sierra Air Conditioning & Plumbing brings over 30 years of experience in cooling, heating, plumbing, and air quality services to the Las Vegas Valley. As a family-owned and operated business, we've built trust through honest, world-class service and are BBB accredited with an A+ rating. Our expertise ensures reliable solutions for all your home comfort needs. **Q: What is the process for an AC evaluation with Sierra Air Conditioning & Plumbing in Las Vegas?** A: Our technicians will visit your home to diagnose the problem with your HVAC system, using detailed inspections to identify issues like refrigerant leaks or compressor failures. We then present personalized solutions, and if you proceed with the recommended repairs or installation, we waive the diagnostic fee—currently 50% off evaluations all month long. Backed by a 100% satisfaction guarantee, we ensure transparent pricing with no hidden service call or dispatch fees. **Q: Does Sierra Air Conditioning & Plumbing offer financing options for HVAC and plumbing services in Las Vegas NV?** A: Yes, we provide simple financing options that allow you to apply in minutes and pay over time for cooling, heating, or plumbing installations. This flexible plan helps Las Vegas homeowners afford essential upgrades like new AC units or water heater replacements without upfront costs. Learn more about our financing to get back to comfortable living quickly. ## Online Presence - Website: https://sierracoolslv.com/?utm_source=GBP&utm_medium=organic - Google Maps: https://maps.google.com/?cid=12952629956231316128&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/sierra-air-conditioning-plumbing