--- title: "Shelton Plumbing Co" url: https://contractorlink.pro/shelton-plumbing trades: [Plumbing] city: Durham region: NC google_rating: 4.9 google_rating_count: 198 website: "http://www.sheltonplumbingcompany.com/" phone: "(919) 599-1437" license: All rights reserved. Content from ContractorLink. --- # Shelton Plumbing Co > Premier Plumbing Repair for the Durham Raleigh area. ## About Shelton Plumbing Co. is a family-owned and operated plumbing company with over 25 years of experience serving Durham, NC, the Triangle area, and beyond. As a licensed, bonded, and insured provider in North Carolina, they guarantee quality workmanship and exceptional customer service for residential and commercial plumbing needs. Their services range from simple repairs on toilets and faucets to complex projects like sewer drain remodeling and water heater installations, with 24/7 emergency support available. ## Trades - Plumbing ## Services - Residential Plumbing Repair - Commercial Plumbing Services - 24/7 Emergency Plumbing - Drain Cleaning - Sewer Cleaning - Water Heater Repair and Installation - Faucet Repairs - Toilet Repairs ## Location Durham, NC, 27713 ## Service Area Serves within 30 minutes drive time of Durham, NC. **Phone**: (919) 599-1437 ## Google Reviews 4.9/5 stars from 198 Google reviews. [View on Google Maps](https://maps.google.com/?cid=1403050006071630387&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Shelton was hugely helpful changing out the pressure reducing valve in my house. He was very responsive and worked efficiently without trying to upsell me on any extra services. I truly appreciate service professionals like him who respond to text messages and show up when they say they will, ready to finish the job. I will definitely be recommending him for anyone else looking for a friendly, honest, independent contractor. - 5/5 — Anonymous Had a great experience with Shelton Plumbing Co. I called Mr. Williams to see if he had time this week or next to look at our kitchen sink, and he arrived within 30 minutes. He quickly figured out the issue and fixed our garbage disposal. He was kind, knowledgeable, and very prompt, even though it was not an emergency. I would definitely recommend him! - 5/5 — Anonymous Shelton provided outstanding plumbing services and demonstrated a high level of professionalism throughout the job. His workmanship was excellent, his pricing was fair and he saved me almost $1000 on a garden tub replacement valve. Shelton was knowledgeable , efficient, and transparent about the work being completed. I highly recommended him for all your plumbing needs and would not hesitate to use his services again. - 5/5 — Anonymous Mr. Shelton is absolutely fantastic! He answered my urgent call for help with a broken sink faucet. He came in under an hour and fixed the problem immediately without issue. He was also incredibly kind and caring. I truly enjoyed working with him. He is now our go-to-plumber. Thanks again, Mr. Shelton! - 1/5 — Anonymous I wouldn't recommend Shelton Plumbing Company. I was charged $375 for a hot water heater to be removed and $150 for a shut off valve to be installed. I feel like the prices were fair, if he had done the job properly without leaving me with a leaking hot water line that he rigged and didn't cap off. He said it was our fault because we turned on the hot water line, which we never told him we did. He doesn't take accountability for his poor workmanship. The water hose he brought to drain my hot water heater had a hole in it. He also got and attitude when I asked if he had shoe covers to wear in the house so he wouldn't get red clay soil on the carpet. He got water all over my bathroom floor when he began draining the hot water heater and used one of my personal towels without permission to get it up. He didn't get all the water up, so before he left I asked him if he was going to clean it up. He said that wasn't part of the job. (He made the mess) He got an attitude and said whatever makes you happy. Very unprofessional. Will not be using this companies services again and I would never recommend. Added photos of his workmanship. In response to your response to my review. It was my understanding that the person who came out was the owner of the business. It's bizarre to me that you're trying to blame someone else for your unprofessionalism. But I shouldn't be surprised, since you blamed us for the leak after what you did failed. No protective covering was ever put on the floor (you put a piece of old cardboard under the hot water heater and drug it out) and I had to ask you to remove your shoes, because you were going to walk on my bedroom carpet with dirty water on your shoes and you got an attitude when I asked. And when you got the hot water heater to my back door, you let it fall onto my steps and into the yard. The two lines you hooked together leaked onto the floor below. You came back out, but didn't fix the leak and after that you wouldn't answer or return any of my calls. Therefore, I had to hire another company to take care of the mess. The technician from Big Dawgs cut the lines and installed plugs and I haven't had a water leak since. It only took him 5 minutes. I never asked you to fix any damage from prior water damage. I just didn't expect you to get water all over my bathroom floor and and smear it and leave it that way. The towel you grabbed was not used to clean any water up before you arrived. It was on my bathroom counter and before you grabbed it, you said, "I know you're not going to like this, but I've got to use this to get the water up." Even though you said it was common to get some water on the floor removing a hot water heater, you didn't come prepared for it. ## Portfolio https://contractorlink.pro/minio/contractor-images/contractors/9685/gallery-2c00b643ddfd.webp ## FAQ **Q: What areas does Shelton Plumbing Co serve for residential and commercial plumbing in North Carolina?** A: Shelton Plumbing Co proudly serves Durham, NC, Raleigh, and the greater Triangle area, including surrounding regions, for both residential and commercial plumbing needs. As a family-owned business since 1999, we provide prompt services across these locations to ensure reliable maintenance of pipes, drains, and fixtures. Our licensed and insured technicians are equipped to handle jobs in these areas without travel limitations within the region. **Q: How many years of experience does Shelton Plumbing Co have in plumbing services?** A: Shelton Plumbing Co has over 25 years of experience in the plumbing industry, operating as a family-owned and operated company since 1999. We specialize in everything from simple faucet repairs and toilet installations to complex sewer line remodeling and water heater replacements for residential and commercial clients. Our extensive background ensures high-quality workmanship backed by state licensing, bonding, and insurance in North Carolina. **Q: What residential plumbing services does Shelton Plumbing Co offer in Durham NC?** A: In Durham, NC, Shelton Plumbing Co provides comprehensive residential services including toilet repairs, garbage disposal fixes, faucet installations, and drain cleaning to maintain optimal water flow. We also handle water heater repairs and replacements to prevent cold showers and ensure consistent hot water supply. Our team uses trade-specific tools for efficient diagnostics and repairs, always prioritizing customer satisfaction with clean, professional work. **Q: Does Shelton Plumbing Co provide 24/7 emergency plumbing services in the Triangle area?** A: Yes, Shelton Plumbing Co offers reliable 24/7 emergency plumbing services throughout the Triangle area, including Durham and Raleigh, to address urgent issues like burst pipes or severe clogs promptly. Our experienced plumbers respond quickly to prevent escalation of problems, using advanced techniques such as hydro-jetting for drain emergencies. This round-the-clock availability ensures minimal disruption to your home or business operations. **Q: What commercial plumbing services are available from Shelton Plumbing Co in Raleigh?** A: Shelton Plumbing Co delivers a full range of commercial plumbing services in Raleigh and the surrounding Triangle area, focusing on efficiency for businesses and properties. Services include sewer drain cleaning, pipe remodeling, and water line maintenance to keep operations running smoothly without downtime. As a licensed provider, we use upfront pricing and competitive rates to support commercial clients with professional, mess-free installations and repairs. **Q: How does Shelton Plumbing Co handle the process for plumbing repairs and consultations?** A: Shelton Plumbing Co starts with initial troubleshooting and free consultations over the phone or on-site to discuss your plumbing needs, such as leaky fixtures or clogged drains, and provide expert advice on repairs versus replacements. We then offer upfront pricing with all details before any work begins, ensuring transparency and informed decisions. Our flexible scheduling accommodates your timeline, and technicians maintain a clean workspace using shoe covers during faucet, toilet, or water heater services. **Q: Why choose Shelton Plumbing Co for water heater repair in Durham NC?** A: Shelton Plumbing Co is a trusted choice for water heater repair in Durham, NC, due to our over 25 years of experience and family-owned commitment to quality installations and maintenance. We handle both tank and tankless systems, diagnosing issues like thermostat failures or sediment buildup to restore hot water efficiently. As a licensed, bonded, and insured company, we provide competitive rates, special promotions, and 24/7 emergency support for reliable service. ## Online Presence - Website: http://www.sheltonplumbingcompany.com/ - Google Maps: https://maps.google.com/?cid=1403050006071630387&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/shelton-plumbing