--- title: "Rescue Rooter" url: https://contractorlink.pro/rescue-rooter trades: [Plumbing] city: Burlingame region: CA google_rating: 3.7 google_rating_count: 18 website: "https://www.ars.com/bay-area-east" phone: "(650) 761-1313" license: All rights reserved. Content from ContractorLink. --- # Rescue Rooter > Making it work. Making it right ## About ARS/Rescue Rooter provides heating, cooling, and plumbing services to homeowners. They are committed to providing high levels of service and offer an Exceptional Service Guarantee. Their priority is keeping homes comfortable by offering a range of services from plumbing emergencies to HVAC repairs and installations. ## Trades - Plumbing ## Services - air conditioning installation - air conditioning repair - heating repair - furnace service - plumbing repair - plumbing installation - drain cleaning - trenchless sewer line repair - plumbing inspection - attic insulation - whole home air purification system - outlet installation - ceiling fan installation - wiring upgrades - whole house standby generators ## Location Burlingame, CA, 94010 ## Service Area Serves within 30 minutes drive time of Burlingame, CA. **Phone**: (650) 761-1313 ## Google Reviews 3.7/5 stars from 18 Google reviews. [View on Google Maps](https://maps.google.com/?cid=18437492165793281020&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Jim S was the definition of a professional. He respected every crevice of my house, covered up his shoes and the machine wheels before he came in, and new exactly what was going on with my sink when he observed it. He made sure he had every piece correct before starting even by going back to the office to get the correct pieces to fit. I would recommend him to anyone and I surely will to any one that needs help with their plumbing in their home. - 5/5 — Anonymous Adam V. is very professional, knowledge and determined. We have an old house (1920) in Mill Valley. Our problem was a clogged lateral from the lower bathroom to the main line. Adam was very through in his approach to understanding and solving our problem. Because of the "old" plumbing Adam had a difficulty in reaching the lateral from the out- side clean out. After further investigation, he was successful by using a small machine to go through the washing machine's drain line. Personalty, he is well spoken, well groomed and very cordial. He is definitely a very fine technician. As a retired handyman (20 yrs) have have dealt with many "rescue rooter " companies and their technicians. I was very impressed by the customer service and follow up to my phone call, the quick response and overall positive outcome. Adam did a great job. He is a stellar representative for your company. I will recommend your service to any of my old customers who are looking for a referral. Adam is a "keeper" CJ Carrillo "Happy in Mill Valley" - 1/5 — Anonymous This was the WORST experience I have ever had!!! It started with my 8-10am window appointment cancelled and on one bothering to let me know why it was cancelled. When I called back, they had no idea either. They said they would fit me in at 12:30, although the tech didn't actually show up until past 1. He tinkered with the pipes and basically said he couldn't fix the problem but proceeded to upsell his services. I declined and said to please just fix the problem at hand. He mumbled something about going to his truck to speak to his dispatcher and drove off. I contacted the main office and no one could tell me why he did that or if he was even coming back. I would have just left it alone, but he had disconnected a number of the pipes leading to the wall. Finally two hours later, someone was able to tell me he had suddenly left for parts. Six hours later, I am still waiting for the tech to return and finish the job. I ABSOLUTELY WILL NEVER USE RESCUE ROOTER AGAIN!!! - 5/5 — Anonymous Hector went above and beyond the call of duty. He worked for hours trying to clear my drain to no avail. He suspected a broken pipe and when he returned the next day with a camera and his partner John Juan it was confirmed that it was a broken pipe. They were very professional and I will only use these gentlemen in the future for my plumbing needs. They are the best in the business. - 5/5 — Anonymous From my first contact with the dispatcher to my confirmation with Susan P (CSR) to the visit by Kevin J. (Service Tech), this experience was really positive. They were quick, responsive and considerate. Susan made me comfortable by offering to email a photo of the technician who was enroute. Kevin, the service tech, was pleasant, caring and friendly. He was clear and confident and helped us solve the problem quickly and efficiently. I would be happy to recommend them and use them again in the future. ## FAQ **Q: What plumbing services does ARS/Rescue Rooter offer in Burlingame, CA?** A: ARS/Rescue Rooter provides comprehensive residential plumbing services, including emergency repairs for issues like leaks and clogs, as well as installations such as tankless water heaters. Our expert technicians handle everything from routine maintenance to complex plumbing system diagnostics to ensure your home's water flow and drainage remain efficient. With decades of experience, we focus on getting the job done right the first time to restore your home's comfort quickly. **Q: Do you provide emergency plumbing services in Burlingame, CA?** A: Yes, ARS/Rescue Rooter offers 24/7 emergency plumbing repairs in Burlingame, CA, available seven days a week to address urgent issues like burst pipes or sewer backups. Our team responds promptly with professional tools and expertise in hydro-jetting and pipe relining to minimize damage and restore functionality. Additional fees may apply for after-hours service, but we prioritize fast fixes when emergencies can't wait. **Q: What is the Exceptional Service Guarantee for plumbing work at ARS/Rescue Rooter?** A: Our Exceptional Service Guarantee ensures that if you're unsatisfied with our plumbing services within one year of the original invoice, we'll do whatever it takes to make it right, including complimentary repairs or adjustments. This covers work like drain cleaning, fixture installations, and water heater services performed by our certified technicians. It's our commitment to your satisfaction and the reliability of your home's plumbing systems. **Q: How long has ARS/Rescue Rooter been providing plumbing expertise in the Burlingame area?** A: For decades, ARS/Rescue Rooter has delivered trusted plumbing services to homeowners in Burlingame, CA, building on a legacy of expert solutions for residential needs. Our experienced plumbers use industry-leading techniques for everything from sump pump maintenance to whole-home repiping. With a 4.8/5 star rating from over 134,000 reviews, we continue to prioritize precision and professionalism in every job. **Q: How can I schedule plumbing services with ARS/Rescue Rooter in Burlingame, CA?** A: You can schedule plumbing services by calling 866-399-2885 or booking online through our website, where we're available seven days a week for appointments in Burlingame, CA. Our process starts with a consultation to assess your needs, followed by a detailed inspection using diagnostic tools like video pipe inspection for accurate solutions. Once completed, we provide clear explanations and ensure your plumbing system operates at peak efficiency. **Q: What is the ARS PROs Service Plan for plumbing maintenance in Burlingame?** A: The ARS PROs Service Plan offers peace of mind for Burlingame homeowners with priority scheduling, discounted plumbing services, and annual tune-ups for systems like water heaters and fixtures. Members receive protection against unexpected breakdowns, including coverage for parts and labor on preventative maintenance like water line flushing. Joining helps safeguard your family's comfort and investment in home plumbing infrastructure. **Q: Does ARS/Rescue Rooter install tankless water heaters in Burlingame, CA?** A: Yes, our plumbing experts at ARS/Rescue Rooter install energy-efficient tankless water heaters in Burlingame, CA, providing on-demand hot water without the standby losses of traditional tanks. These systems use advanced heat exchanger technology for endless supply and lower utility bills, ideal for modern homes. We handle the full process from sizing and venting to integration with your existing plumbing lines for optimal performance. ## Online Presence - Website: https://www.ars.com/bay-area-east - Google Maps: https://maps.google.com/?cid=18437492165793281020&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/rescue-rooter