--- title: "Plumbing & Heating Doctor" url: https://contractorlink.pro/plumbing-heating-doctor trades: [Plumbing] city: Wasilla region: AK google_rating: 4.9 google_rating_count: 349 website: "http://www.phdalaska.com/" phone: "+1 907-373-2564" license: All rights reserved. Content from ContractorLink. --- # Plumbing & Heating Doctor > Your Trusted Experts In the Mat-Su ## About Plumbing & Heating Doctor provides full-service plumbing, HVAC, and heating solutions for residential and commercial clients in the Mat-Su Valley, Alaska. Their certified technicians offer expert services including emergency repairs, new installations, and routine maintenance tailored to Alaska's unique climate. They are committed to delivering reliable, energy-efficient solutions that ensure comfort and efficiency for homes and businesses year-round. ## Trades - Plumbing ## Services - Residential HVAC Services - Commercial HVAC Services - Residential Plumbing Services - Commercial Plumbing Services - HVAC and Plumbing Installation - 24/7 Emergency Services - High Efficiency Water Heaters, Boilers & Furnaces ## Location Wasilla, AK, 99654 ## Service Area Serves within 30 minutes drive time of Wasilla, AK. **Phone**: +1 907-373-2564 ## Google Reviews 4.9/5 stars from 349 Google reviews. [View on Google Maps](https://maps.google.com/?cid=5672944265342094093&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous PHD Plumbing and Heating Doctors in Wasilla. Unfortunately 1 star is the lowest rating possible. I needed something fixed, They charged me 338.00 up front because they said they first had to do an inspection and they would also provide a complete clean out/Service for this price and then they would give me a quote on the cost to address the issue that was actually needed. After that quote I was told l would have to pay the full amount before any parts would be ordered so I trusted them and I paid what they quoted. The quotes were vague and general, no break down of the cost of each part. At the end of it all In the process of trying to clean out my Lochnivar high efficiency boiler a bolt sheared off so they just stopped working on it. They said they inspected it for leaks and there were none. Then they came several days later with the wrong part to try to fix the issue I originally needed fixed. More days passed and Braxton finally called me to say the part needed is no longer available and the system is fine like it is. So that’s how they left it. So they refunded me for that part (Taco Controller) that “no longer exists”. I had to ask for the refund of labor for coming out with the wrong part and then not replacing or fixing it and he agreed to that. I also had to ask for a more detailed and specific quote because all parts were just listed out with comas in between and not itemized. Meanwhile I still have the issue I hired and pre paid them for; a nonfunctional regulator and a pump wired to an extension cord and plugged into a wall outlet with the pump pumping away totally unregulated. Now 7 weeks later the boiler is making a terrible clunking and grinding noise and carbon monoxide leaking from the hole where they broke the bolt off. And it’s not heating my floors. I am running electric heaters but the house is barely staying warm, one of them burned out today. So what I paid for never got resolved, they did harmful damage, did a few other minor and unnecessary things and kept the remaining $1814.00. I am a senior citizen, and single caregiver of my disabled son. I had to pull money from my retirement account to pay for this. Now I have to do it again to hire someone else to fix not only what they didn’t fix but what they broke to begin with. This time there will be a COMPLETE REVALUATION in Comparison to the work they did and what was actually needed and listed on the invoices and;;; in writing before I pay a dime. We don’t have anywhere else to stay until it is fixed. UPDATED Reply to PHD's response below One service was done on November 24, another on December 12 (as he says in his reply) and the last service was on December 16. I was charged separate labor charges every time they came out. On January 2 the receptionist called me but I had already scheduled another appointment from a professional plumbing and heating specialist since PHD left me with "Taco Mix Control Does Not Need To Be Replaced" (quoted from invoice 6232). See photo of available Taco Controller on supply.com, quote statement from a heating specialist, Close up of existing Taco Controller, Image of the wall where the existing Taco Controller is hanging above the Taco Zone Valve Control Box. Also Note: There is no "Taco Valve". Also...see PHD invoices completely contradict their own response. If they really want to make it right they would fix what they damaged and replace the Taco Controller and connect the pump to it as I had already paid them to do. That was all I wanted them to do. Everything else they did was their idea. If this was above their skill level they should have told me instead of finding ways to keep my money. Also note that their invoice says "Cash on Delivery", this is false, they charged me for Everything upfront before they ever came out to do the work and they don't deny it. I could always attach bank charge images to prove that against the invoice dates but I won't for now. - 5/5 — Anonymous PHD was worth every penny. After 20 years of having HVAC technicians come out and fix my system PHD sent out Dan. Dan worked the problem, the problem, a roll of duct tape dropped into my blower when the system was installed. Now the system heats my house faster, runs smoother and quieter. I highly recommend PHD and Dan! - 5/5 — Anonymous We had an issue with our boiler/hot water tank plumbing during one of the wind events. Plumbing & Heating Doctor was able to get us on the schedule the next day. The technician was able to diagnose and repair the issues same day. I appreciate their responsiveness and fast service and would use them again. Thank you! - 5/5 — Anonymous We had Dan out yesterday to fix a leaky toliet and he did a wonderful job. He even replaced some parts that were going bad and would prevent us from having another soggy situation. Professional, clean, and had things done in a timely manner. I also appreciated that the person who answered the phone was able to get someone out to me ASAP! Plumbing & Heating Doctor will forever be our go to guys! - 5/5 — Anonymous This was our first time using P&HD. Our furnace wasn’t working properly and Sean found the problem right away. He was awesome! Very friendly and knowledgeable. We wouldn’t hesitate to recommend P&HD. They’re the ones we’ll be calling with any future plumbing or heating issues we may have. ## FAQ **Q: What service areas does Plumbing & Heating Doctor cover in Alaska?** A: Plumbing & Heating Doctor serves homeowners and businesses in Wasilla, Palmer, Big Lake, Meadow Lakes, Houston, Willow, Butte, and the surrounding Mat-Su Valley areas. Our certified technicians are equipped to handle plumbing and HVAC needs tailored to Alaska's extreme climate across these communities. We provide fast, reliable service to keep your residential or commercial systems running efficiently year-round. **Q: Does Plumbing & Heating Doctor offer 24/7 emergency plumbing services in Wasilla, AK?** A: Yes, Plumbing & Heating Doctor provides 24/7 emergency plumbing and HVAC services throughout Wasilla and the Mat-Su Valley, ensuring quick response times for issues like burst pipes or heating failures. Our team of experienced technicians arrives promptly to restore safety and comfort, using professional tools and techniques suited to Alaska's harsh weather conditions. Contact us anytime at (907) 373-2564 for immediate assistance. **Q: What residential plumbing services does Plumbing & Heating Doctor provide in the Mat-Su Valley?** A: Plumbing & Heating Doctor offers comprehensive residential plumbing services, including repairs, routine maintenance, and complete system upgrades to keep your home's water flow smooth and efficient. We handle everything from water heater installations to leak detection and pipe repairs, using high-quality materials designed for Alaska's freezing temperatures. Our family-owned team ensures transparent pricing and quality workmanship for long-lasting results. **Q: How does Plumbing & Heating Doctor handle HVAC installations for Alaska homes?** A: Our expert installation services at Plumbing & Heating Doctor focus on energy-efficient HVAC systems like high-efficiency furnaces and boilers, customized to withstand Alaska's toughest weather. We conduct thorough assessments to ensure proper sizing and integration with your home's existing setup, promoting optimal performance and energy savings. Fully licensed and insured, we provide free estimates and financing options to make upgrades accessible. **Q: What high-efficiency heating products does Plumbing & Heating Doctor install in Wasilla?** A: Plumbing & Heating Doctor specializes in installing high-efficiency water heaters, boilers, and furnaces that deliver superior performance and energy savings for Wasilla homes and businesses. These systems are designed for Alaska's unique climate, providing reliable heating and hot water while reducing utility costs through advanced technology like modulating burners and smart controls. Our certified technicians ensure precise installation for maximum efficiency and comfort. **Q: Are there discounts for seniors and military at Plumbing & Heating Doctor?** A: Plumbing & Heating Doctor offers a 5% discount on all services for seniors and military personnel, with no expiration date, to show our appreciation for their service and dedication. This discount applies to residential and commercial plumbing, HVAC repairs, installations, and maintenance in the Mat-Su Valley. Simply mention your eligibility when scheduling your appointment or free estimate to claim it. **Q: What commercial plumbing services does Plumbing & Heating Doctor offer in Palmer, AK?** A: For businesses in Palmer and surrounding areas, Plumbing & Heating Doctor provides professional commercial plumbing services, including efficient repairs, maintenance, and installations to minimize downtime. Our solutions are tailored to high-demand environments, featuring durable piping systems and water management technologies suited to Alaska's conditions. With 24/7 availability and transparent pricing, we keep your operations running smoothly. ## Online Presence - Website: http://www.phdalaska.com/ - Google Maps: https://maps.google.com/?cid=5672944265342094093&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/plumbing-heating-doctor