--- title: "Ocean Honda" url: https://contractorlink.pro/ocean-honda trades: [Plumbing] city: Soquel region: CA google_rating: 4.2 google_rating_count: 1351 website: "https://www.oceanhondasantacruz.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb_listing" phone: "(831) 272-0448" license: All rights reserved. Content from ContractorLink. --- # Ocean Honda ## About Ocean Honda Santa Cruz is a car dealership located in Soquel, CA. They offer a variety of new and used Honda vehicles. Their sales team is committed to satisfying customer needs with years of experience. ## Trades - Plumbing ## Services - New vehicle sales - Used vehicle sales - Certified pre-owned vehicle sales - Leasing - Financing - Service - Trade-ins ## Location Soquel, CA, 95073 ## Service Area Serves within 30 minutes drive time of Soquel, CA. **Phone**: (831) 272-0448 ## Google Reviews 4.2/5 stars from 1351 Google reviews. [View on Google Maps](https://maps.google.com/?cid=12186678586545980034&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Markeith and I appreciated the fact that we were able to complete my purchase even though I came in late on a Friday afternoon. I got top dollar for my trade-in and drove away with a certified CR-V hybrid with only 10k miles on it. Everyone was very professional and helpful. - 5/5 — Anonymous Yesterday I went and saw Johnny at Ocean Honda. He gave me top dollar for my trade in and helped me get the best deal on my new Honda Prologue!! He took his time working on the details until I was happy with the deal. He also went over all of the aspects of the car and helped me get set up with all of the technology and apps involved. The finance guy was great too! Excellent customer service at Ocean 🌊 Honda! I will definitely be back. 😊 - 1/5 — Anonymous I had a deeply disappointing experience with Ocean Honda, and I hope management takes this seriously. During my visit, Chris spoke to my elderly parents in a condescending and dismissive manner while we were trying to understand vehicle and warranty options. They were there to support me during an important financial decision, and the way he spoke to them was disrespectful and completely unprofessional. Watching someone talk down to my parents like that was upsetting and immediately made us uncomfortable. The situation became even more unprofessional afterward. Jeff called me the next day to ask if I had closed the deal. When I explained that I had not due to the extremely high warranty cost and that I was continuing to explore other options, his tone immediately changed. When I mentioned I was considering other brands, he responded sarcastically and dismissively. Shortly after, he texted my personal phone making a condescending remark about my decision. This was inappropriate and crossed a professional boundary. Customers should never be pressured, mocked, or made to feel uncomfortable for taking time to make a responsible financial decision. Additionally, I was quoted nearly $4,000 for a basic warranty, which is far higher than comparable coverage elsewhere. Most concerning, however, was the dealership’s mandatory add-ons. I was informed that nearly $7,000 in additional products and fees are added to the vehicle price and cannot be removed. This means the online listed price is not the true purchase price. Buyers should be aware that the actual cost will be thousands higher than advertised, regardless of whether they want those add-ons or not. I came to Ocean Honda genuinely intending to purchase locally and support a local business. Instead, I left feeling disrespected—especially because of the way my parents were treated—and uncomfortable with the lack of professionalism and transparency. I hope management takes the time to review how customers are being treated, as this experience fell far below what anyone should expect from a reputable dealership. - 5/5 — Anonymous Jeff W. and the team at Ocean Honda went above and beyond to ensure I got the truck of my dreams! If you're on the hunt for a Honda then make sure to see Jeff and the rest of the crew at Ocean Honda for the best car buying experience. - 5/5 — Anonymous I bought a 2026 CR-V Hybrid AWD from Ocean Honda yesterday. I was greeted at the door by Jeff with sales. He was an absolute gem to chat with, and worked with me to find a good compromise in terms of price. I thought I was going to hate the process of buying a car, but Jeff made it very enjoyable. The paperwork was handled by Billy who also was a fantastic person to work with. Very relatable, and easy going. He was very clear with all of the information, and helped me along every step of the way. Overall my experience at Ocean Honda was excellent, and I would recommend anyone to buy their next Honda at this dealer! ## FAQ **Q: What services does Ocean Honda offer at their service center in Soquel, CA?** A: Ocean Honda's service center provides comprehensive maintenance and repairs for Honda vehicles, including oil changes, brake services, and diagnostic checks using Honda Genuine Accessories. They also feature a Tire Center for tire rotations, alignments, and replacements, along with parts ordering for quick turnaround. All services are performed by certified technicians to ensure Honda-quality standards are met. **Q: How can I schedule a service appointment at Ocean Honda in Soquel?** A: You can schedule service online through their website or by calling (831) 296-1570, with the service department open from 7 AM to 5 PM. Appointments include options for routine maintenance like HondaLink diagnostics or more extensive repairs such as transmission services. They offer service and parts financing to make upkeep more affordable. **Q: What is the service area for Ocean Honda's automotive repairs?** A: Ocean Honda primarily serves the Soquel, CA area and surrounding communities, with their location at 3801 Soquel Dr easily accessible for Santa Cruz County residents. They cater to Honda owners needing everything from recalls to custom Honda Dream Shop modifications. If you're outside the immediate area, check for shuttle services or loaner vehicles during your visit. **Q: Does Ocean Honda specialize in any particular Honda models for service?** A: As an authorized Honda dealer, Ocean Honda specializes in servicing all Honda models, including popular ones like the Civic, CR-V, Accord, and Odyssey, with expertise in hybrid and electrified variants such as the Prologue and CR-V Hybrid. Their technicians are trained for model-specific issues, like the two-motor hybrid system in the CR-V or the V6 engine in the Ridgeline. They also handle Certified Pre-Owned Honda vehicles with extended warranty support. **Q: What are the current service specials at Ocean Honda in Soquel, CA?** A: Ocean Honda offers rotating service and parts specials, including discounts on tire services, brake inspections, and Honda Genuine Accessories installations. Military Appreciation and College Grad programs provide additional $500 towards service needs on new vehicle purchases, but check the website for current deals like oil change packages. These specials are valid through participating dealers and require proof of eligibility. **Q: How experienced are the technicians at Ocean Honda's service center?** A: Ocean Honda employs Honda-certified technicians who undergo regular training on the latest vehicle technologies, such as hybrid powertrains and advanced safety features in models like the Civic Type R. While specific years of experience aren't detailed, their team supports careers in technician roles, ensuring expertise in diagnostics, alignments, and recall repairs. Customers can meet the team or read reviews to gauge satisfaction with their workmanship. ## Online Presence - Website: https://www.oceanhondasantacruz.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb_listing - Google Maps: https://maps.google.com/?cid=12186678586545980034&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/ocean-honda