--- title: "Mike's Auto Service" url: https://contractorlink.pro/mike-s-auto trades: [General Handyman Services] city: Rockford region: IL google_rating: 4.6 google_rating_count: 136 website: "https://www.mikesonmadison.com/" phone: "(815) 963-5111" license: All rights reserved. Content from ContractorLink. --- # Mike's Auto Service > TOTAL CAR CARE SPECIALISTS ## About Mike's Auto Service is a mechanic-owned, full-service auto repair shop located in downtown Rockford. They are committed to providing top-notch tools, equipment, and diagnostic programs to their mechanics. This ensures vehicles are fixed correctly the first time. ## Trades - General Handyman Services ## Services - Minor Repairs - Furniture Assembly - Painting Touch-Ups - Wall and Ceiling Fixes - Outdoor Maintenance - Appliance Installation ## Location Rockford, IL, 61107 ## Service Area Serves within 30 minutes drive time of Rockford, IL. **Phone**: (815) 963-5111 ## Google Reviews 4.6/5 stars from 136 Google reviews. [View on Google Maps](https://maps.google.com/?cid=872194442289320532&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Great team at Mike's Auto Service. Every vehicle problem I have had they have been able to fix in a super timely manner. They also stand behind all their repairs and seem to treat the vehicle as if it was their own. They are honest, look at the bigger picture of vehicle maintenance (how long you plan to own, what the vehicle is used for, etc.). Have used several auto shops over the last 30 plus years and Mike's is the best! - 5/5 — Anonymous Man these guys are great saved my ass for real last couple weeks. Fixed 2 of my trucks even fixed a plow had broken bolts that another shop couldn't fix. These guys are great. Always very nice to deal with as well and fast to which means a lot. Def gonna have my business from here on out - 1/5 — Anonymous BEWARE! DO NOT TRUST MIKE’S AUTO. THEY USE SILICONE FOR REPAIRS. READ THEIR RESPONSES TO REVIEWS THEY ARE VERY DEFENSIVE AND DO NOT CARE TO LISTEN TO THE CONCERNS. I asked for a quote to replace my daughter’s Chrysler 300’s engine. They quoted $5,700. I was very clear and explained that I would think about it and let them know since it was an old vehicle. They then called and told me they had the engine and I had to pay for it. The owner Matt pressured me and offered to give a discount. Ultimately, it was lowered to $5,500. ($200 was not going to break the bank) I did not want to ruin the work relationship and caved in. Matt assured me it would have a lifespan of 2-3 years. 3 months later my daughter is driving on the highway and noticed smoke. She pulled over without causing an accident as fast as she could. I did not trust to take it back. My father, a buddy and a mechanic took a quick peek at it and immediately noticed the hose right next to the one they replaced was not replaced. They all agreed a good mechanic would have replaced it even if it warranted a simple call to inform of an up charge. Then we noticed the silicone, cracked engine, old spark plugs, broken coil, oil in the old filter, etc. Demonstrating they did shoddy work when replacing the engine. I called and Matt was extremely defensive. He also accused me of totaling this car. (I had a Jeep I totaled and asked for the receipt for insurance purposes. They sent me the email for the Jeep.) This attests to their poor listening skills. He continued to talk over me, distorting what I was explaining and ultimately hung up on me. Finally, I showed up to try to reach an agreement. MATT STATED “I DON’T CARE, I AM DONE WITH THIS CAR” and walked away. SAVE YOURSELF FROM PEOPLE WHO DO NOT ACTIVELY LISTEN TO YOUR CONCERNS. THIS IS TERRIBLE CUSTOMER SERVICE. - 5/5 — Anonymous We had a timing chain removal and replacement done in May 2025 on a 2011 Camry SE. This way a big job as we were faced with a decision to get it fixed or try to sell it as-is. Jason was very easy to work with and helped us along the way. The car drove as good as new after the work was done. I would highly recommend Mike's Auto Service. - 5/5 — Anonymous Can't say enough about this place. First off- my new starter and battery, along with an oil change was finished in ONE DAY. Our last mechanic would have taken a week. Secondly- when I called they gave me a price range so I had an idea how much it would be before I had it towed there. And the price was right on. Actually a little less than when I had a starter out in my old car five years ago. Lastly, the guys couldn't have been friendlier, from start to finish. If you need a new mechanic, this is the place to go! ## FAQ **Q: What types of auto repair services does Mike's Auto Service offer in Rockford, IL?** A: Mike's Auto Service is a full-service auto repair shop, meaning we handle a wide range of maintenance and repair needs. We offer total car care, using state-of-the-art diagnostic programs and equipment to accurately identify and fix any issues your vehicle may have. **Q: Does Mike's Auto Service honor third-party warranties?** A: Yes, we do! Mike's Auto Service works with various third-party warranty providers to help you get the coverage you deserve for your auto repairs. We'll handle the claims process to make it as smooth as possible for you. **Q: What are the benefits of choosing Mike's Auto Service over other auto repair shops in Rockford?** A: Besides being locally owned and conveniently located in downtown Rockford, Mike's Auto Service offers nationwide warranty protection, towing reimbursement, and roadside assistance. Plus, we have financing options available to help manage repair costs. **Q: What are Mike's Auto Service's hours of operation?** A: We are open Monday through Friday from 8:00 AM to 5:00 PM. We are closed on Saturdays and Sundays. Feel free to call during business hours or contact us through our website anytime. ## Online Presence - Website: https://www.mikesonmadison.com/ - Google Maps: https://maps.google.com/?cid=872194442289320532&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/mike-s-auto