--- title: "Miami Heat Pump -Geothermal Heat Pump" url: https://contractorlink.pro/miami-heat-pump-geothermal-heat-pump trades: [HVAC] city: Miami region: FL google_rating: 4.4 google_rating_count: 34 website: "http://www.miamihp.com/" phone: "(866) 407-8535" license: All rights reserved. Content from ContractorLink. --- # Miami Heat Pump -Geothermal Heat Pump > GEOTHERMAL HEAT PUMPS, MADE IN THE USA. ## About Miami Heat Pump aims to design efficient, reliable, durable, and affordable Geothermal Energy Heat Pump units. With over 30 years of experience in engineering, design, and manufacturing high-efficiency water source heat pump units, they offer superior designs and workmanship. Their products are designed and manufactured to be eco-friendly and can save up to 80% on electric usage. ## Trades - HVAC ## Services - Residential Geothermal Systems - Commercial Heat Pumps - Geothermal Heat Pump Sales - Geothermal Heat Pump Installation - Geothermal Heat Pump Service - Geothermal Heat Pump Maintenance - Heat Recovery - Desuperheater Installation - Radiant Floor System Installation - Domestic Hot Water Heating ## Location Miami, FL, 33127 ## Service Area Serves within 30 minutes drive time of Miami, FL. **Phone**: (866) 407-8535 ## Google Reviews 4.4/5 stars from 34 Google reviews. [View on Google Maps](https://maps.google.com/?cid=1279408737795627989&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous This is the most unethical company I have ever had the misfortune to deal with. We had this unit installed one year ago and have had problem after problem. They finally agreed to a replacement last fall after sending part after part with no success in fixing it. We were told we would get a new unit when in fact they just rebuilt the old unit and sent it back. This was only after calling and pleading with the owner of this company who is rude and volatile to say the least, not to mention unprofessional. I was practically in tears begging for help because we had been with our heat for months and he yelled at me. He has hung up on my husband, hung up on me, and the HVAC tech who spoke with him confirmed he is awful. We were without heat for over 3 months this winter in our brand new home. Now we turn the AC on for the first time and were woken up in the night because it was blowing heat measuring at 111 degrees coming out of the vents! 111 when the thermostat was set on 72! We have done everything he has told us including replacing the thermostat. We have used two different HVAC companies for the benefit of a second opinion. Both companies agree the unit is garbage. I called again for help and he only makes excuses. This time he says it’s the tech’s fault who installed it. He will not take responsibility for a faulty unit. When I told him he needed to take responsibility he hung up on me. Horrible company. DO NOT BUY ANYTHING FROM THIS MAN. - 5/5 — Anonymous I purchased a 5 ton geothermal unit a little less than one year ago and had it installed here in Ohio. It worked well until late December when it started to have an issue. It appeared that it had a very slow leak. Local technician attempted to repair it but was unable to get it working optimally. Miami heat pump set a replacement unit and took the old one back. The unit works beautifully, efficiently and quietly. They seem to stand behind their product. - 5/5 — Anonymous Great Value for a geothermal heat pump. I bought a 2.5 ton. Put in a 500 foot well with 1.5 inch pipe. Cost around 25K total. Heats my house in a NY winter. - 5/5 — Anonymous I recently purchased a 5 ton unit from MHP and feel that I must publish my experience with all aspects of my purchase. Not only am I extremely satisfied with the unit - but cannot say enough about the people who I worked with at MHP during the spec and built process of this unit. They are professional, knowledgeable and extremely polite and helpful. I would certainly recommend them to anyone who is interested in purchasing a well designed unit - 1/5 — Anonymous UPDATE AFTER RESPONSE: If you’re reading this, I trust you can see the indifference I was referring to in my original post via their response. I won’t say anymore about it. —————————————————————— Bought a house with a MHP unit already installed. Been here for 3 weeks and it has sprung a leak at the connection points on the unit. Called support to try and see what my options were and was told, no matter what I asked, "it's a plumping issue." Nothing else. No advice on how to temporarily stop the leak. No pointers on who I might call. Just, "it's a plumbing issue." Over and over again. Eventually I just said OK and he hung up. Unit is 2 years old, but because I'm not the original owner, warranty is void, although I know the original owner personally. I understand that this dude's hands may be tied and I also understand warrany policies. But the incredibly unhelpful, repeated "it's a plumbing job." communicates that he had no time for my issue and wanted to get off the phone as quickly as possible. If I had a spare $5k, I'd throw this unit out and replace it with something better just so I didn't have to call again. ## FAQ **Q: What service areas does Miami Heat Pump cover for geothermal heat pump sales and delivery in Florida?** A: Miami Heat Pump serves the Miami, FL area and ships directly from their factory in Boca Raton, FL, offering free shipping on all geothermal heat pump units. Their products are available for residential and commercial customers throughout South Florida, ensuring quick delivery for installations in the region. Contact them at (866) 407-8535 for specific shipping details to your location. **Q: What experience does Miami Heat Pump have in manufacturing geothermal heat pumps?** A: With over 40 years of experience in engineering, design, and manufacturing high-efficiency water source heat pump units, Miami Heat Pump specializes in creating reliable and durable geothermal systems. Their expertise ensures superior workmanship in both residential and commercial applications. This long-standing knowledge allows them to offer Energy Star compliant and AHRI certified products made in the USA. **Q: What warranty is provided on Miami Heat Pump's geothermal heat pumps?** A: All geothermal heat pump units from Miami Heat Pump come with a 10-year warranty covering all parts, providing long-term protection for your investment. This warranty is limited to the original purchaser and requires the original invoice for any claims. For replacement parts, only one exchange is allowed under the warranty terms. **Q: What are the efficiency ratings and options for Miami Heat Pump's residential geothermal units?** A: Miami Heat Pump offers vertical and horizontal geothermal heat pumps in sizes from 2 to 6 tons, with EER ratings up to 27.6 for superior energy efficiency. A 2-stage option is available to increase efficiency by up to 30%, helping save up to 80% on electric usage for heating and cooling. All units are Energy Star compliant and AHRI certified for optimal performance in residential settings. **Q: How can homeowners purchase a geothermal heat pump from Miami Heat Pump, and what are the payment options?** A: Homeowners can shop directly from the Miami Heat Pump online store for the lowest manufacturer prices, with options to select vertical or horizontal units and add installation kits or components. Payment is flexible, accepting all major options including PayPal and pay-later plans. For personalized assistance, request a free quote via their website or by calling (866) 407-8535. **Q: What makes Miami Heat Pump's geothermal systems suitable for Miami's climate?** A: Designed for high efficiency in warm climates like Miami, FL, Miami Heat Pump's geothermal units use ground-source technology to provide reliable heating, cooling, and heat recovery with minimal energy use. Their eco-friendly systems are built to handle humidity and temperature variations, offering quiet operation and adaptability for residential comfort air conditioning. These AHRI certified units ensure durability and up to 80% savings on electricity bills. **Q: Does Miami Heat Pump offer installation kits for geothermal heat pumps?** A: Yes, Miami Heat Pump provides geothermal install kits and components through their online store to support the setup of their heat pump units. These kits are designed for both residential and commercial projects, shipped directly from the factory. For custom orders or specific needs, contact their customer service at customerservice@miamihp.com for guidance. ## Online Presence - Website: http://www.miamihp.com/ - Google Maps: https://maps.google.com/?cid=1279408737795627989&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/miami-heat-pump-geothermal-heat-pump