--- title: "Martel HVAC" url: https://contractorlink.pro/martel-hvac trades: [HVAC] city: Ashland region: MA google_rating: 4.1 google_rating_count: 139 website: "https://martelhvac.com/" phone: "(774) 233-1135" license: All rights reserved. Content from ContractorLink. --- # Martel HVAC ## About Martel HVAC Corp. is a mechanical contractor serving the Greater Boston and Metro-West areas of Massachusetts since 2004. They provide installation, service, and repair for HVAC, heating, air conditioning, and ventilation systems. The company focuses on customer satisfaction and uses high-quality equipment. ## Trades - HVAC ## Services - Plumbing - Heating - Air Conditioning - Electrical - Generators - Furnace installation - Furnace service - Air conditioner installation - Air conditioner repair - Generac generator installation - HVAC system installation - HVAC system service - HVAC system repair - Ventilation system installation - Ventilation system service - Ventilation system repair ## Location Ashland, MA, 01721 ## Service Area Serves within 30 minutes drive time of Ashland, MA. **Phone**: (774) 233-1135 ## Google Reviews 4.1/5 stars from 139 Google reviews. [View on Google Maps](https://maps.google.com/?cid=8185327342663828535&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Tim Martel installed our complete central A/C system over 20 years ago. It’s been amazing and largely service free. It was finally time to replace it so we called Tim. He simplified all of the different replacement options that we were grappling with and helped us arrive at a perfect solution. Simultaneously we had him install an April Air whole house humidifier. The crew, led by Brian, did an amazing job, even with over a foot of snow on the ground. The new system is perfect, the humidifier is a game changer and the Ecobee thermostat is incredible. Very customizable and maintains the house at a perfect temperature and humidity. Thanks so much Tim! - 5/5 — Anonymous Out hot water stopped a company came and spent 10min to say we need a new unit when our unit is only 6yrs old. We called Martel they sent a servicemen named Luke. He checked everything and said the piping needed to be replaced. He fixed it for under $500 and was so professional - 1/5 — Anonymous We used Martel through a service provider Our furnace kept just randomly shutting down several times a week. They sent three different people three different times including the service manager (who came on the last visit). Each time, they couldn’t figure out what was wrong. The service manager just kept harping on the fact that the furnace was old. Unfortunately, it just seemed that none of them knew what they were doing, and there definitely wasn’t any communication between them. Their ultimate diagnosis? The furnace is too old, it’s too difficult to find parts for it, so the whole furnace needs to be replaced. That would run us about $15,000 to $20,000 We demanded a second opinion, and the service provider agreed We had a local master plumber come out, who’s been in business for decades. He said the furnace is fine. He urged us not to replace it. He said he believed the furnace could easily last another 25 years. He said parts are easy to get for this kind of furnace (even though it is old), which contradicts what the Martel service manager said. And he said the furnace would need to be replaced only if it leaked water (which was not happening). The diagnosis? The gas valve needed to be replaced, and it was easy to find and easy to do. Go figure! To anyone reading, would you want these people working on your furnace? You decide! So Martel accomplished absolutely nothing and charged the service provider for 3 visits (which is likely going to get passed on to us in some way, since the service provider has limits on what it will cover). And then we have to go through the headache of paying the plumber and getting reimbursed from from the service provider. Martel, if you had just done the job right from the start, not only would you have gotten paid, you would’ve gotten credit for a job well-done and you would’ve likely legitimately made even more money, instead of bringing all these unnecessary headaches on us, not to mention that it has taken about 6 weeks to resolve this, when it all could’ve been resolved in two days If I could give zero stars, I would. - 1/5 — Anonymous Had Martel flush my tankless water heater. It was working just fine. Afterwards they said I needed new flanges and the cost for the work was almost $900! What a scam. I believe it did not need that service or they broke it during the service. Will not be using this company again. - 5/5 — Anonymous I have an older Furnace and AC. Martel team is fantastic. They get you scheduled quickly, techs are polite and willing to explain things to you in a language you can understand. We also use them for plumbing and electric. If cheaper is your priority maybe it’s not Martel. If you want responsive service, Speed to action and high quality - it’s Martel ## FAQ **Q: What areas does Martel HVAC serve in Massachusetts?** A: Martel HVAC serves the Greater Boston and Metro-West areas of Massachusetts, with their office located in Ashland, MA. They provide comprehensive HVAC, plumbing, heating, air conditioning, electrical, and generator services to homeowners throughout these regions. Their central location allows for prompt response times across the service area. **Q: Does Martel HVAC offer 24/7 emergency services for HVAC and plumbing issues?** A: Yes, Martel HVAC provides emergency services 24 hours a day, 7 days a week, 365 days a year for heating, air conditioning, plumbing, and other systems. Homeowners can call 774-233-1135 for immediate assistance with urgent repairs like furnace failures or plumbing leaks. Their fully licensed and insured technicians are available around the clock to minimize disruptions. **Q: How long has Martel HVAC been providing HVAC services in the Boston area?** A: Martel HVAC has been serving the Greater Boston and Metro-West areas since 2004, establishing themselves as a leading mechanical contractor. Over the years, they have built a reputation for installing, servicing, and repairing HVAC systems, including high-efficiency furnaces and air conditioners. Their 20+ years of experience ensure reliable and quality workmanship for residential clients. **Q: What types of heating and air conditioning services does Martel HVAC specialize in?** A: Martel HVAC specializes in the installation, service, and repair of high-efficiency furnaces, air conditioners, and ventilation systems for optimal indoor comfort. They select top-tier equipment from reputable manufacturers to ensure energy savings and long-term performance. Their trained technicians handle everything from routine maintenance to complex system upgrades tailored to homeowners' needs. **Q: Does Martel HVAC install and service Generac generators?** A: Yes, Martel HVAC installs, services, and repairs Generac generators to provide reliable backup power during outages. These high-efficiency units are designed to save energy and protect your home's essential systems. Their experts ensure proper sizing and integration with your existing electrical setup for seamless operation. **Q: What plumbing services are available from Martel HVAC?** A: Martel HVAC offers full-service plumbing with a team of 10 experienced, highly trained, and licensed plumbers handling installations, repairs, and maintenance. They address issues like leaks, clogs, and system upgrades to maintain efficient water flow and prevent costly damage. Emergency plumbing support is available 24/7 to resolve urgent problems quickly. **Q: Are Martel HVAC technicians licensed and insured for residential work?** A: Martel HVAC is fully licensed and insured, with all technicians qualified to perform HVAC, plumbing, electrical, and generator work. This ensures compliance with Massachusetts regulations and protects homeowners from liability during installations or repairs. Their commitment to quality includes using the best equipment from trusted manufacturers for safe and effective results. **Q: How can I request an estimate from Martel HVAC for HVAC installation?** A: To request an estimate, contact Martel HVAC by calling 774-233-1135 or emailing Messages@martelHVAC.com, and a representative will schedule a consultation. They will assess your needs for heating, cooling, or other systems and provide a detailed quote based on high-efficiency options. Their process emphasizes transparency to help you make informed decisions about energy-saving upgrades. ## Online Presence - Website: https://martelhvac.com/ - Google Maps: https://maps.google.com/?cid=8185327342663828535&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/martel-hvac