--- title: "Mark Carpenter Plumbing, Heating & Air" url: https://contractorlink.pro/mark-carpenter-plumbing-heating-air trades: [Plumbing] city: Clovis region: NM google_rating: 4.8 google_rating_count: 1020 website: "https://www.markcarpenterplumbing.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Clovis" phone: "(575) 222-2551" license: All rights reserved. Content from ContractorLink. --- # Mark Carpenter Plumbing, Heating & Air > When You Need a Plumber or HVAC Technician, Call a Carpenter! ## About Mark Carpenter Plumbing, Heating & Air is a family-owned business serving Clovis, Portales, and surrounding areas since 2000, providing plumbing, heating, and air conditioning services for residential and commercial properties. Their professional technicians undergo ongoing in-house training and specialize in challenging projects that others can't handle, using fully stocked service vehicles, residential jetting vans, and larger trailer-mounted jetting trucks for residential, commercial, and dairy farm services. Committed to reliability and customer satisfaction, they offer 24/7 availability with same rates from 8 am to 8 pm six days a week, up-front guaranteed pricing, and donate $10 per service call to local military support organizations. ## Trades - Plumbing ## Services - Plumbing - Drain & Sewer - Water Heaters - Water Treatment - New Construction & Remodeling - Commercial Plumbing - Heating - Air Conditioning ## Location Clovis, NM, 88101 ## Service Area Serves within 30 minutes drive time of Clovis, NM. **Phone**: (575) 222-2551 ## Google Reviews 4.8/5 stars from 1020 Google reviews. [View on Google Maps](https://maps.google.com/?cid=16391405833069381748&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous UPDATE: Mark Carpenter responded to this review stating that their quote of $13,000 was “correct” because they needed to route new in/out water lines from the backyard, cut into the interior wall, insulate and route the lines in the attic, and then down into my garage. This is exactly what the alternative plumber did, and they charged me $4,000. ORIGINAL REVIEW: I recently contacted Mark Carpenter Plumbing for an estimate to install a water softener. They were responsive and professional when scheduling and during the initial visit, which I appreciated. However, I was surprised to learn they wanted to charge me $60 simply to provide a quote. I found this completely unreasonable and the technician immediately withdrew the charge. More concerning was the pricing itself. I was quoted $13,000 for the water softener installation alone. I obtained two additional quotes from other licensed plumbers in Clovis, both of which came in around $4,000 for comparable equipment and scope of work. A price difference of that magnitude raises serious questions. I ultimately paid $4,000 for a separate plumbing company to install the water softener. I emailed Mark Carpenter twice requesting clarification on how their estimate was three times higher than multiple competitors. They’ve ignored me. I found their lack of follow up or willingness to explain their pricing disappointing and unprofessional. Based on the extreme pricing discrepancy and absence of communication, I cannot recommend Mark Carpenter. I would strongly encourage anyone considering them to obtain multiple quotes before committing, as the pricing I was presented with was far beyond what appears to be reasonable for this market. - 5/5 — Anonymous I needed my water heater replaced on fairly short notice and Mark Carpenter was the only company I called that was able to help on the timeline I had. Poncho and Josh were able bring everything up to code and have everything done in 3-4 hours. Great work at a good price for everything they had to do. I'll be using this company again for sure. - 5/5 — Anonymous Pancho and Trey showed up ontime and were very courteous and professional. They had my water heater changed out correctly and quickly. They did a good cleanup of the area when finished. I will definitely use Mark Carpenter Plumbing again and request Pancho and Trey. Also the lady who answered my call and set up the appointment, was also very courteous and helpful. - 5/5 — Anonymous Pancho and Adam were fantastic! They took their time to find the problem, the equipment they used was high tech and efficient, and their customer service was top notch. They walked me through every step and explained everything. They had to dig up a spot in my yard and left everything clean and even saved the grass to be placed back over the hole. 10/10 recommend. - 5/5 — Anonymous I have had nothing but excellent service from Mark Carpenter’s. New sewer line, new HVAC system and continued service. Every tech I’ve had here to work on these issues have all been, nice, courteous and knowledgeable. I recommend them to anyone who asks who we use. ## Portfolio https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-f663f8e39edf.webp https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-00ed60bf721f.webp https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-106e97c74ef2.webp https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-7488a97429da.webp https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-f7b864c56092.webp https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-3603c95e4db5.webp https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-d4f8cc9ec3a1.webp https://contractorlink.pro/minio/contractor-images/contractors/10215/gallery-95d0f5bafef9.webp ## FAQ **Q: How does Mark Carpenter Plumbing handle pricing and financing for services?** A: Mark Carpenter Plumbing uses up-front, guaranteed flat-rate pricing to eliminate uncertainty, providing honest quotes before any work begins on plumbing or HVAC projects. They also offer financing options to make services accessible for residential and commercial customers. This transparent approach, combined with their professional standards, ensures customers know exactly what to expect without hidden fees. ## Online Presence - Website: https://www.markcarpenterplumbing.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Clovis - Google Maps: https://maps.google.com/?cid=16391405833069381748&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/mark-carpenter-plumbing-heating-air