--- title: "Malcolm Plumbing & Mechanical" url: https://contractorlink.pro/malcolm-plumbing trades: [Plumbing] city: San Francisco region: CA google_rating: 4.8 google_rating_count: 54 website: "https://www.malcolmplumbingandmech.com/" phone: "(415) 621-1985" license: All rights reserved. Content from ContractorLink. --- # Malcolm Plumbing & Mechanical > Your trusted local plumber — fast, reliable, affordable ## About Malcolm Plumbing & Mechanical is a family-owned business with over 100 years of experience providing plumbing services in San Francisco. They offer both residential and commercial services, and are licensed and insured. They provide free estimates and a one-year warranty on labor, with 24-hour emergency service available for regular customers. ## Trades - Plumbing ## Services - Plumbing repairs - Water heater installation - Filtration unit installation - New pipework installation - Plumbing system inspections - Plumbing system maintenance - Drain cleaning - Faucet installation - Faucet repair - Plumbing pipe repair ## Location San Francisco, CA, 94124 ## Service Area Serves within 30 minutes drive time of San Francisco, CA. **Phone**: (415) 621-1985 ## Google Reviews 4.8/5 stars from 54 Google reviews. [View on Google Maps](https://maps.google.com/?cid=17111840484311580355&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous I was staying in my parent's apartment and had a technician from Malcolm Plumbing come in to repair the garbage disposal. He was unprofessional from the start, asking me what my parents did for work and commenting on how nice the apartment is. His "repair" consisted of manually turning the garbage disposal and a suggestion to get it replaced. The garbage disposal worked for about a week before it stopped working again. On top of that, he tacked on an extra hour of labor that he did not work. After seeing the invoice, I contacted Malcolm Plumbing with a timestamp of when he received the key fob from the concierge and when he gave it back as proof that he was there for an hour -- not the two that he submitted on the invoice. I was told that they would speak with the technician and get back to me, which they failed to do. I ended up calling them a handful of times over the span of two weeks until they informed me, in an extremely dismissive and aggressive tone, that I was in the wrong since they add on the time it takes for the technician to drive to the apartment complex (a 15 minute drive) and the time it takes for them to get the tools out of the car and into the apartment (he came in with a roller backpack of tools...shouldn't take 45 additional minutes to do that). The cost for this man to manually spin the garbage disposal for it to stop working days later was $510. Ridiculous. As a woman in her early 20s I 100% believe that he took advantage of my lack of knowledge on plumbing and maintenance and believed that I would not speak up. You can look at their reviews on Yelp where many other people have had experiences being overcharged. Before booking services from them, I encourage you to find somewhere where they can give you a quote that makes sense. - 5/5 — Anonymous I was able to get same morning service for a sink plumbing issue with new garbage disposal installation, and haul away of the old one. Bob was punctual, knowledgeable, friendly and efficient. Top quality service! I would definitely use this company again for any future repair needs. - 5/5 — Anonymous Malcom Plumbing has always come through when needed. They've helped me both at home and at my work. I love that they let you know when the plumber is coming, along with a photo. They've always been on time, courteous and they wear booties and bring a mat to keep your place clean. They are happy to explain what the issue is about. 5 stars - 2/5 — Anonymous I have worked with Malcolm Plumbing for over 20 years; The company has plumbed my house since the 1950s. I had a disappointing experience on my last call. Very disappointing: It was good friday and I had a runt of the mill clogged drain. I was told it was a holiday (its not a national holiday, and as a catholic, it was not one for me). I was told it would be a 3 hr min. service call and I would be charged double time owing to the holiday. I searched for another solution, but felt that Malcolm always has worked on my house so I called them and Max came at about 5 45 on Good Friday. Three problems, as quoted I was charged over $1350.00 for just one hour of work, maybe 1:10. Second, I called back and asked for a discount and I was told that they would reduce the bill by 120.00 Very disappointing, after literally 10s of thousands of work with this company. Finally I was told that it was a 2 1/2 hr call. I know and I timed it, Max was there just over an hour...so even with driving time (and I don't get paid to drive to work, do you?), 2 1/2 hrs was a stretch....Finally the company reduced the bill to 750, refunding about 1/3 of the call, which was moderately satisfying....In the end, my trust in the company has been really shaken and I remain very disappointed. - 5/5 — Anonymous I called Malcolm Plumbing as I wanted a gas pipe with a shut off and on valve, in a 100+ year old fireplace that is no longer safe to use, removed. I realized that I had 2 other fireplaces in the building with the same concern. Max shut off the gas, removed and capped all 3 valves and then thought to go into the optometry business on the ground floor and relight the pilot on the water heater for the whole building. Max was thoughtful about safety, very timely, efficient and I highly recommend him and Malcolm Plumbing. ## FAQ **Q: What areas does Malcolm Plumbing & Mechanical serve for residential and commercial plumbing in the Bay Area?** A: Malcolm Plumbing & Mechanical specializes in both residential and commercial plumbing, offering services like drain cleaning, faucet installation and repair, plumbing pipe repair, and gas line capping and removal. For residential clients, they handle issues in older homes, such as safely capping gas lines in fireplaces to prevent hazards. Commercial projects benefit from their professional approach, as seen in services for buildings with multiple units, ensuring quick relighting of pilots on water heaters after repairs. **Q: What residential plumbing services does Malcolm Plumbing offer in San Francisco?** A: Malcolm Plumbing provides reliable residential plumbing solutions including drain cleaning to clear clogs using professional hydro-jetting or snaking techniques, faucet installation and repair to address leaks or upgrades, and plumbing pipe repair for damaged lines. They also handle gas pipe removal and capping, particularly in historic homes over 100 years old, ensuring safety compliance with local codes. Their fast response time minimizes disruption for homeowners in San Francisco. **Q: Does Malcolm Plumbing & Mechanical handle commercial plumbing jobs in the Bay Area?** A: Yes, Malcolm Plumbing & Mechanical offers commercial plumbing services across the Bay Area, including drain cleaning, faucet repairs, and pipe repairs for businesses and multi-unit buildings. They have experience working with restoration companies on various jobs, providing punctual and professional service to maintain operations. For instance, they can safely shut off and cap gas lines while relighting pilots on commercial water heaters to ensure building safety. **Q: How experienced is Malcolm Plumbing & Mechanical in plumbing repairs for older San Francisco homes?** A: With years of service in the Bay Area, Malcolm Plumbing & Mechanical has extensive experience handling plumbing in 100+ year-old homes, such as removing unsafe gas pipes from fireplaces and capping them to code. Their technicians, like Max, demonstrate thoughtful safety measures, including checking and relighting pilots on water heaters after repairs. Homeowners praise their professionalism and efficiency in preserving historic structures while updating plumbing systems. **Q: What is the process for getting a plumbing quote from Malcolm Plumbing in San Francisco?** A: To get a quote, visit their website or call (415) 621-1985 to provide your contact information and describe the plumbing issue, such as drain cleaning or faucet repair. Their team responds quickly to schedule an assessment, ensuring transparent pricing for residential or commercial services. They emphasize affordability and reliability, often exceeding expectations in responsiveness and quality. **Q: Does Malcolm Plumbing & Mechanical offer financing options for plumbing services?** A: Malcolm Plumbing & Mechanical provides financing options to make their plumbing services more accessible for homeowners and businesses in the Bay Area. Learn about your financing choices through their resources page or by contacting them directly. This helps cover costs for services like pipe repairs or gas line work without upfront payment burdens. **Q: Why choose Malcolm Plumbing for drain cleaning in Daly City or nearby areas?** A: Malcolm Plumbing excels in drain cleaning using professional tools to remove blockages efficiently, preventing backups in residential and commercial properties. Customers highlight their punctuality and value, with services like hydro-jetting for thorough cleaning in older pipes common in Daly City homes. Their focus on safety and client needs ensures minimal downtime and long-term drain health. ## Online Presence - Website: https://www.malcolmplumbingandmech.com/ - Google Maps: https://maps.google.com/?cid=17111840484311580355&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/malcolm-plumbing