--- title: "Hetherington Mechanical and Plumbing" url: https://contractorlink.pro/hetherington-plumbing trades: [Plumbing] city: San Francisco region: CA google_rating: 3.3 google_rating_count: 24 website: "https://hetheringtonsf.com/" phone: "(415) 481-3232" license: All rights reserved. Content from ContractorLink. --- # Hetherington Mechanical and Plumbing ## About Hetherington Mechanical & Plumbing is a Bay Area contractor specializing in mechanical and plumbing system services. They focus on preventative maintenance, troubleshooting, installation, and consultation throughout San Francisco City and County. They work with property management companies, property owners, and homeowner’s associations to provide efficient, cost-effective solutions. ## Trades - Plumbing ## Services - Boiler service and annual certifications - Domestic hot water system service and installation - Hydronic and steam heating system service and installation - Backflow prevention assembly service, installation and annual certification - Potable water booster pump system service and installation - Sewer cleaning and maintenance - Leak detection and repair - Safe and reliable building water system shut downs ## Location San Francisco, CA, 94118 ## Service Area Serves within 30 minutes drive time of San Francisco, CA. **Phone**: (415) 481-3232 ## Google Reviews 3.3/5 stars from 24 Google reviews. [View on Google Maps](https://maps.google.com/?cid=7137435311578974203&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous They are hired by HOA’s mostly. You are required to use them for various items of plumbing work and heating work and therefore, they charge an arm and a leg. Recently they were supposed to fix the heating in one of our units. They left without fixing it. Didn’t do any follow up and didn’t return so when our guests arrived 3 weeks later there was no heat in the middle of winter. I wish I could give them no stars. They don’t deserve even one. Avoid them if you can. I have since learned that two other units in the same building have been without heat for a month because of Hetherington’s incompetence. - 5/5 — Anonymous We had a pressure assisted toilet that started not flushing over 6 months ago. It got to the point that any flush repair worked only about ten days max then stopped flushing after ten days after another trip by the handyman so that we had finally to flush 16 times, first the outside handle, then the inside cylinder, then the inside handle, then the outside handle again, the water line calcium backup, then the inside cylinder, then the inside handle, then the outside handle again, repeated again a few more times, til finally we called Hetherington Mechanical and Plumbing plumbers on California Street at 4th Avenue. They sent Junior who went thru the drill a couple times, consulted with the owner a few minutes, went & got a new Toto toilet (a gravity type), returned shortly and installed it. His efficiency, competence, wisdom about the best next step, and decisiveness (consulting the owners and knowing when to replace!) were amazing. We definitely recommend this company and its employee, toilet engineer Junior. Don't wait six months to call them for your plumbing issues. - 1/5 — Anonymous In short, stay away from this slimy business full of incompetent and insincere people. So what was supposed to be a routine service changing the shower cartridge was a 3-day nightmare dealing with 3/4 workers with skill issues for a job they are supposed to be qualified for. The first person upon arrival on 9/24 didn't even know what he was supposed to work on. Red flag. Then when we explained what needed to be done not only did he do bad job he damaged stuff behind the shower cartridge, put the covers back on upside down, jammed it and messed up restoring the water for the building to the point several other units were complaining about water pressure and black sludge. We communicated another plumber needs to be sent out to rectify the situation and I simply felt bad for the second guy. He straight up said the first person really messed things up and he couldn't fix it because additional work would need to be done like demoing the tile to get behind, etc. So he came out for nothing and we set aside time to be present moving our schedules around to accommodate for nothing. Then today 2 new guys come. The documented scheduled agreed time was 9am-1pm but we get a phone call at 9am saying they were on the way. One guy arrives at 1024am. Thats unacceptable and unprofessional but whatever I can be flexible. It was so awkward the guy was asking me for my keys and if his partner could park in my parking spot when there was plenty of parking outside. Just an odd part of the experience. Then when I check the parking spot I see his partner sweeping water in the garage into a drain? Is that common when shutting off the water. Another oddity. They don't communicate anything for us to assist with moving stuff and I notice they just start touching our personal hygiene items like I can do that thanks and I would have happily done it if someone mentioned it prior. Then after a little bit of work they decide to take lunch for 45 mins from 1215pm to about 1pm the time they were supposed to be done. Again no update or anything. 3 hours go by. This is for changing the shower cartridge and demoing a little bit of tile plus clean up. The install of the new tile was to be done by a different vendor. I start pressing on when they are gonna be done and I get nothing but attitude and non answers. Anyone intelligent knows how these companies try to make money through billable hours. Management here must be terrible, the training sucks, the technicians have severe skill issues or all of the above because needing to send 4 people over 3 different days over 10 hours is straight garbage. Stay away from this company and give your business elsewhere. This place is horrible. - 5/5 — Anonymous Nobody wants to call a plumber but Hetherington are the plumbers you should call. We live in an old building, so plumbing repairs are expected. We've had Hetherington repair a number of issues. Dom Sr. and Dom Jr. recently repaired huge sections of plumbing in our unit. They were amazing. They were very careful about not damaging our place, the floors, and cleaned up each day over a 3-day period. They're extremely responsive and provide excellent, quality work. Highly recommended. - 1/5 — Anonymous This company operates in predatory rates, is not clear upfront about cost, then tries to charge 2 hours for a replacement of a shower cartridge at took 20 minutes to replace (charged for 2 hours of labor). Absolutely wrong. They also no showed twice before making it in a designated window of time. Absolutely infuriating ## FAQ **Q: What plumbing services does Hetherington Mechanical and Plumbing offer in San Francisco?** A: Hetherington Mechanical and Plumbing specializes in boiler service and annual certifications, domestic hot water system service and installation, hydronic and steam heating system service and installation, backflow prevention assembly service, installation and annual certification, potable water booster pump system service and installation, sewer cleaning and maintenance, leak detection and repair, and safe building water system shut downs. As a trusted Bay Area plumber, we provide preventative maintenance, troubleshooting, and consultation tailored to property owners, management companies, and homeowner associations. Our focus is on efficient, cost-effective solutions that ensure system reliability and minimize interruptions for building occupants. **Q: How long has Hetherington Mechanical and Plumbing been serving the San Francisco Bay Area?** A: Hetherington Mechanical and Plumbing has been a family-owned and operated service contractor in the San Francisco Bay Area since 1984, accumulating over 40 years of experience in plumbing and mechanical systems. We emphasize building lifelong relationships through reliable, well-engineered solutions that consider overall system performance, ease of installation, and long-term energy costs. Our expertise ensures high-quality work for residential and commercial clients throughout San Francisco City and County. **Q: What is the service area for Hetherington Mechanical and Plumbing?** A: Hetherington Mechanical and Plumbing serves San Francisco City and County, providing comprehensive plumbing and mechanical services throughout the San Francisco Bay Area. We cater to property management companies, individual property owners, and homeowner associations in this region with prompt and professional support. Our local presence at 4200 California Street, Ste. 111, allows us to respond efficiently to needs in the urban environment. **Q: Does Hetherington Mechanical and Plumbing provide emergency plumbing services in San Francisco?** A: Hetherington Mechanical and Plumbing offers limited 24-hour emergency services for existing account holders, reachable at 415-913-8765, with a focus on urgent issues like hot water system failures or leak repairs. Our team is known for prompt response times, even in challenging situations such as crawling under buildings to diagnose booster pump or gas flow problems. Reviews from clients highlight our ability to resolve emergencies efficiently while maintaining safety protocols and fair pricing. **Q: How does Hetherington Mechanical and Plumbing handle boiler service and certification in San Francisco?** A: We provide comprehensive boiler service, including annual certifications, to ensure compliance and optimal performance of hydronic and steam heating systems in San Francisco properties. Our experienced technicians perform preventative maintenance and troubleshooting to identify issues like inefficiency or safety risks early, minimizing downtime for building occupants. This service is part of our commitment to long-lasting, energy-efficient solutions tailored to your budget and needs. **Q: What is the process for scheduling plumbing maintenance with Hetherington Mechanical and Plumbing?** A: To schedule plumbing maintenance, contact us at 415-481-3232 or via email at requests@hetheringtonsf.com, and our office staff will arrange a same-day consultation for emergencies or a convenient time during our hours: Monday-Friday 8am-5:30pm, Saturday-Sunday 8am-4pm. We begin with a thorough evaluation of your mechanical and plumbing systems, discussing your priorities before recommending customized installation, service, or repair options. Our licensed team (CCL #664033) ensures transparent pricing and high-quality workmanship throughout the process. **Q: Can Hetherington Mechanical and Plumbing assist with leak detection and repair in San Francisco homes?** A: Yes, Hetherington Mechanical and Plumbing offers specialized leak detection and repair services for residential and commercial properties in San Francisco, using advanced techniques to identify issues in potable water systems or sewer lines without unnecessary disruption. Our plumbers focus on precise troubleshooting to address leaks efficiently, preventing water damage and ensuring system integrity. Clients appreciate our honest assessments, such as avoiding costly replacements by cleaning and restoring components like valves. ## Online Presence - Website: https://hetheringtonsf.com/ - Google Maps: https://maps.google.com/?cid=7137435311578974203&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/hetherington-plumbing