--- title: "Garage Door Masters KC Olathe Garage Door Repair" url: https://contractorlink.pro/garage-door-masters-kc-olathe-garage-door-repair trades: [Garage Door Installation and Repair] city: Olathe region: KS google_rating: 4.9 google_rating_count: 472 website: "https://garagedoormasterskc.com/" phone: "(913) 731-0190" license: All rights reserved. Content from ContractorLink. --- # Garage Door Masters KC Olathe Garage Door Repair > Best Local 24/7 Emergency Garage Door Repair Olathe ## About Garage Door Masters KC is a locally owned and operated company providing expert garage door repair and maintenance services in Olathe, KS, and the Kansas City metro area. They specialize in residential and commercial solutions, including same-day service and 24/7 emergency response, with licensed, bonded, and insured technicians equipped for quick fixes. Customers benefit from affordable prices, a 100% satisfaction guarantee, and options like discounts and DIY parts availability. ## Trades - Garage Door Installation and Repair ## Services - Garage Door Opener Installation and Repair - Garage Door Repair - Commercial Garage Door Service - Emergency Garage Door Repair - Garage Door Spring Repair - Residential Garage Door Installation and Maintenance ## Location Olathe, KS, 66062 ## Service Area Serves within 30 minutes drive time of Olathe, KS. **Phone**: (913) 731-0190 ## Google Reviews 4.9/5 stars from 472 Google reviews. [View on Google Maps](https://maps.google.com/?cid=1066042137924697972&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Andrew was fantastic with replacing our garage door opener! Very friendly and gave good information about options without being pushy or trying to sell us on more things. Installed everything pretty quick and walked through and tested everything before leaving - really great experience! - 5/5 — Anonymous She did a wonderful job and making sure that everything was well framed and safe. She fixed repairs that a previous garage door company failed to do so. Thank you so much she’s a lovely person to work with - 5/5 — Anonymous Dale was terrific! After receiving another quote from a very large garage door repair company claiming we would need a total door replacement not including the cost of paint, hardware, etc., Dale, using his experience and knowledge, was able to resolve the issue for 15% of the other company’s quote. He was very kind, very helpful, and a great representative of the company. Highest recommendation! - 5/5 — Anonymous The owner was communicative and transparent during the entire process. I appreciated his honesty in explaining pricing, opener options, and scheduling. Prices were competitive, and the work was high quality. All in all, I would gladly recommend Garage Door Masters and will repeat business with them in the future. - 1/5 — Anonymous If you don't want to read the wall of text below, the upshot is that, while their work is good, their pricing is absurd, offensive, and preys on customers' ignorance. KC Garage Door Masters charged me ~2-4x what their competitors quoted me after the fact, and the owner refused to work with me on it when given the chance. First things first, they did what they said they were going to do. They were responsive, showed up on time (their truck did leave oil stains in my driveway, but that's the least of my worries), completed the work efficiently, were friendly and knowledgeable, and the repair was successful. On that basis, it's a five-star review all day. Unfortunately, it has to be a one-star review. Where things fell apart is the pricing model. Taking advantage of the fact that most of their customers, like me, are entirely unfamiliar with the market price for various lengths and gauges of torsion springs, they have decided on some truly offensive mark-ups. To replace two torsion springs, they charged me $1,200. Helpfully, they included a breakdown on their invoice, which indicated that ~$950 of the $1,200 was parts (the two springs) and ~$250 was labor. The labor price isn't offensive, and if anything, they should've charged me more for answering all of my questions. The offensive part is, well, the parts. Turns out, retail pricing for the springs they installed is around $75 each. KC Garage Door Masters charged me $477.13 per spring, or more than 600% of the retail price, a mark-up that (again) only works if you're preying on the ignorance of your customers. What's doubly offensive is that the $75 price is *retail*, which is *already* marked up to a profitable level and is almost certainly substantially higher than the wholesale price the company would be paying to their supplier. On top of the 600%+ mark-up, they also charged a $230 labor fee, making the installed per-spring cost nearly $600. Once I had a chance to do some research, I reached out to Andrew (who I believe to be the owner of the business). I explained my concerns and offered for him to make it right. He refused and told me that he believed their pricing to be consistent with their competitors' and that they needed to charge these prices to fund their marketing efforts, among other things. In his view, competitors would charge me similar prices – he said that Precision would've charged me 20% less while A1 Garage Door would've charged me 20% more. As it would happen, that was not even close to true. I was unable to get a quote from A1 Garage without them coming to my house (and I didn't want to waste their time), but Precision quoted me an all-in, installed price of $225-$350 per spring with no trip charge. That's not 20% less… that's somewhere between 40% and 60% less than the $600 per spring KC Garage Door Masters charged me. Wanting a couple of additional datapoints, I also called two other local competitors who both quoted me all-in installed prices of $250 - $325 per spring, consistent with the quote I got from Precision. When I let them know what I'd paid to KC Garage Door Masters, every single person legitimately refused to believe it and confirmed that I'd been taken for a ride. Quotes in hand, I called the owner again and again gave him the opportunity to make it right before I posted this review (and told him that his decision would be reflected in my review either way). He refused and would only reiterate that I had signed the estimate and, as a result, they did nothing wrong. And to be fair, I agree with that. I'm not accusing the KC Garage Door Masters of doing anything illegal; I agreed to the price (though I wasn't happy about it), I signed the estimate, they did the work as we agreed upon, and the repair seems to be good. What I am accusing them of, however, is being offensively priced and well out of step with the market. In my view, mark-ups like these are inherently unethical. Take your business literally anywhere else, save 40-60% on an already costly repair, and don't reward this behavior. ## FAQ **Q: What areas does Garage Door Masters KC serve for garage door repair in Olathe, KS?** A: Garage Door Masters KC primarily serves residential customers in Olathe, KS, and the wider Kansas City metro area. Located near 151st Street and Blackbob, our team provides prompt service to homeowners throughout these regions. We focus on delivering reliable garage door repair and installation solutions tailored to local needs. **Q: Does Garage Door Masters KC offer 24/7 emergency garage door repair services in Olathe?** A: Yes, Garage Door Masters KC provides 24/7 emergency response for urgent garage door issues in Olathe and the Kansas City metro area. Our certified technicians are equipped with service trucks carrying springs, parts, and tools to handle problems like broken springs or misaligned tracks quickly. We aim to complete most emergency repairs in under 2 hours from the initial call. **Q: What garage door repair services does Garage Door Masters KC specialize in for Olathe homeowners?** A: Garage Door Masters KC specializes in residential garage door repairs, including fixing squeaky hinges, broken springs, misaligned tracks, and garage door opener issues. Our skilled technicians restore optimal performance to overhead garage doors using high-quality parts for smooth operation. We also offer maintenance to prevent common problems and ensure long-term functionality. **Q: How quickly can Garage Door Masters KC provide same-day garage door repair in Olathe, KS?** A: Garage Door Masters KC offers same-day service for garage door repairs in Olathe, often completing jobs in one visit with our fully stocked service trucks. From the time you call, our team responds promptly to address issues like spring failures or opener malfunctions efficiently. This minimizes disruption, getting your garage door back to balanced and secure operation quickly. **Q: Are the technicians at Garage Door Masters KC licensed, bonded, and insured for garage door services in Olathe?** A: Yes, Garage Door Masters KC is a licensed, bonded, and insured provider, ensuring professional and trustworthy garage door services for Olathe homeowners. Our highly qualified technicians undergo training to handle installations, repairs, and maintenance with precision. This commitment to safety and reliability gives you peace of mind during any garage door project. **Q: What special offers does Garage Door Masters KC have for garage door installations in Olathe?** A: Garage Door Masters KC provides discounts and special pricing coupons for new garage door installations, service calls, and tune-ups in Olathe. Contact us at (913)731-0190 to learn about cost-effective solutions tailored to residential needs. Our affordable pricing ensures high-quality installations without compromising on security or functionality. **Q: How does Garage Door Masters KC handle garage door spring repairs for homes in Olathe, KS?** A: Garage Door Masters KC offers expert garage door spring repair services to address broken or worn-out torsion or extension springs, which are critical for safe door operation. Our technicians use precise techniques to replace and balance springs, preventing safety hazards and restoring smooth functionality. We prioritize quick, efficient repairs to get your residential garage door working reliably again. ## Online Presence - Website: https://garagedoormasterskc.com/ - Google Maps: https://maps.google.com/?cid=1066042137924697972&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/garage-door-masters-kc-olathe-garage-door-repair