--- title: "Emerald Plumbing Co." url: https://contractorlink.pro/emerald-plumbing-2 trades: [Plumbing] city: Alexandria region: VA google_rating: 4.8 google_rating_count: 201 website: "https://www.emerald911.com/" phone: "(240) 392-3535" license: All rights reserved. Content from ContractorLink. --- # Emerald Plumbing Co. > D.C.'s #1 Plumber ## About Emerald Plumbing Co. has been serving residential and commercial plumbing customers in the Washington, D.C. metropolitan area since 2001. They provide high-quality plumbing repair, installation, and maintenance services, with a strong emphasis on emergency and same-day scheduling to address issues promptly. The company invests in ongoing technician training to handle intricate systems in varied buildings and offers comprehensive consultations to prevent future problems. Their central location enables quick response times across the DMV area, including cities like Alexandria, Arlington, and Bethesda. ## Trades - Plumbing ## Services - Plumbing Repair - Plumbing Installation - Plumbing Maintenance - Emergency Plumbing - Sewer Services - Septic Tank Services - Grease Trap Services - Drain Cleaning ## Location Alexandria, VA, 22314 ## Service Area Serves within 30 minutes drive time of Alexandria, VA. **Phone**: (240) 392-3535 ## Google Reviews 4.8/5 stars from 201 Google reviews. [View on Google Maps](https://maps.google.com/?cid=16903827868710086315&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 3/5 — Anonymous Edit: Thank you for the response. However, you seem to imply that is fine for commercial vehicles to block protected bike lanes for business-related reasons. There is no such proviso in DC law. This particular lane is blocked almost constantly by various delivery trucks and other commercial vehicles when other parking options exist nearby (albeit perhaps not as convenient). This is not what it is there for. Cyclists have been injured and even killed in the course of maneuvering around commercial vehicles blocking bike lanes, which is why it is illegal regardless of whether the driver is on-the-job or not. Unless the situation is an emergency and no other parking options exist, there should be no reason for your drivers to endanger or even inconvenience other road users. Happy to adjust the rating if we are on the same page on this. It is dangerous and disrespectful for vehicles to block protected bike lanes. These lanes exist to safeguard the safety of DC commuters, not for the convenience of truck drivers. - 5/5 — Anonymous This was our first time using the Emerald Plumbing Co. We had our septic tank flushed and 2 risers installed. They did a fantastic job! They were on time and the cleaned up after the job was done. The cost was a little higher than we thought, but it was worth it. - 1/5 — Anonymous Scam – Avoid at All Costs!!!!!! In response to their reply below. I cannot believe they DARE TO lie in their reply below! They never sent any soil report proposal. They lied I refused to pay for it!!!! Again! Be extremely careful to deal with this company!!!!! Do you own due diligence!!! Bunch of liars!! NOT KNOWING WHAT THEY ARE DOING!!!! I contacted this company about installing a new septic system. Initially, they told me I needed a soil report. They charged $150 to come to the property and provide an estimate. After paying the $150, they said a camera inspection was required and charged me another $750. I paid that as well. Then they requested $4,250 for excavation. When I spoke with them again and clarified that I only needed a new system installed, they said excavation was not necessary and went back to saying I needed a soil report.I agreed. After Waited another week with no update, I called in only to be informed that they were not even licensed to perform the required work — despite the fact that I provided the property address on day one. It has now been three months, and I have received nothing: no soil report, no inspection video, no documentation — nothing at all. I wasted three months with zero results. Throughout this entire process, I called weekly for updates. Each time, I was promised a callback for update. Most of of the time there is no update. Instead, they kept making up stories and cheating for more money Do not waste your time or your money with this company!!!! - 5/5 — Anonymous Overall I had a fantastic experience with Emerald Plumbing Co. The two plumber that came out to address the issue were polite and had a big interest in helping us unfreeze the pipes. The office staff was also great and communicated well, especially Devin. Me and the tenants loved Rod's working style. He was genuinely interested in helping us fix this issue. He came out twice. Now I will say that the price was a little higher than I thought it should be around $1,500 for a frozen pipe, but they had great service so I will keep them in mind for future jobs. - 5/5 — Anonymous This is a long review because I must fully tell you how amazing this company is!! WOW!!! I can’t say enough about the EXCEPTIONAL service I received from Emerald Plumbing company. It started from the moment they answered the phone. Devin, oh gosh, Devin was so pleasant, professional and compassionate!! She even listened to my ranted frustration with my home warranty company. She never rushed me into making an appointment, never gave me a “sales pitch” and was so honest and upfront about the pricing. I called them on a SUNDAY at 8:53am and was given a same day appointment from 10:00am - 12:00pm, again, on a SUNDAY. The plumber, Azure, was absolutely AMAZING!!! He arrived at my front door…..get this….at 11:00AM……again, on a Sunday!!! From the moment I opened the door, he greeted me, gave me his name and was truly ready to get my plumbing issues resolved!!! He did such a thorough analysis and gave me a full understanding of what the issue was and what he needed to do to fix it. I had a main line blockage because somebody put a large amount of wipes in the toilet. He talked to me the entire time, but never lost focus on what he was doing, gave me step by step instructions of what he was doing and even showed me a thing or two about plumbing. Once the blockage was clear, he didn’t do like other plumbers I’ve had and abruptly leave, he spent another 45+ minutes making sure the job was truly completed to include cleaning up. When I say my bathroom looked like there was never any heavy machinery and tools in there…WOW. Every company needs a Devin and Azure, but since they don’t, Emerald Plumbing Co. will be my FOREVER company for any and all plumbing needs!!! Oh, and guess what…..I wasn’t charged a penny over the quoted price for this phenomenal service!!!! ## Portfolio https://contractorlink.pro/minio/contractor-images/contractors/10164/gallery-1f4eea613e70.webp https://contractorlink.pro/minio/contractor-images/contractors/10164/gallery-42774c832de7.webp https://contractorlink.pro/minio/contractor-images/contractors/10164/gallery-a32909642dde.webp https://contractorlink.pro/minio/contractor-images/contractors/10164/gallery-ceb1f137b423.webp https://contractorlink.pro/minio/contractor-images/contractors/10164/gallery-fb83b20ffd3c.webp https://contractorlink.pro/minio/contractor-images/contractors/10164/gallery-da2d0d6201fb.webp ## FAQ **Q: What areas does Emerald Plumbing serve in the Washington D.C. metro region?** A: Emerald Plumbing serves the entire DMV area, including Alexandria, Annandale, Annapolis, Arlington, Bethesda, Bowie, Clinton, Fairfax, Falls Church, Laurel, McLean, Reston, Rockville, Silver Spring, Upper Marlboro, Waldorf, and Washington DC. Our central location in Washington D.C. allows us to provide prompt service across this wide service area. Whether you're in a residential neighborhood or a commercial district, our technicians can reach you quickly to address plumbing needs. **Q: How long has Emerald Plumbing been providing plumbing services in Alexandria VA?** A: Emerald Plumbing has been serving residential and commercial customers in the D.C. metro area, including Alexandria VA, since 2001. Over the years, we've grown our team of skilled plumbing technicians and invested in ongoing training to handle the intricate plumbing systems common in older buildings throughout the region. Our long-standing commitment to quality has earned us outstanding customer reviews and a reputation as D.C.'s #1 plumber. **Q: What residential plumbing repair services does Emerald Plumbing offer in Washington DC?** A: We provide comprehensive plumbing repair, installation, and maintenance services for residential customers in Washington DC, including fixes for clogged drains, malfunctioning toilets, and leaking pipes. Our technicians use cutting-edge technology and offer detailed consultations to ensure repairs are durable and prevent future issues like water damage. With same-day scheduling available, we prioritize swift resolutions to minimize disruptions to your home. **Q: Does Emerald Plumbing handle emergency plumbing in the DMV area?** A: Yes, emergency plumbing is a cornerstone of our services in the DMV area, with same-day scheduling and 24/7 availability for urgent issues like burst pipes or sewer backups. Our efficient dispatch system assigns the nearest qualified technician to your location in places like Arlington or Bethesda, reducing wait times and preventing property damage. We respond promptly to ensure your plumbing problems are addressed ASAP, no matter the time of day. **Q: What commercial plumbing specialties does Emerald Plumbing provide for businesses in Fairfax VA?** A: For commercial clients in Fairfax VA and surrounding areas, we specialize in sewers, septic tanks, emergency plumbing, and grease trap services, along with our five-point drain cleaning maintenance program to prevent costly downtime. This proactive approach includes thorough cleanings, routine inspections, and repairs to keep your business compliant and operational, avoiding liabilities like wet floors or fines. Our trained team handles intricate commercial systems efficiently, maximizing system longevity and customer satisfaction. **Q: Do you offer septic tank services for homes in Alexandria VA?** A: Yes, Emerald Plumbing provides fast and reliable septic services for homes in Alexandria VA, including tank pumping, repairs, and new system installations. Regular maintenance and inspections by our experts help prevent escalations like costly damage from untreated issues, ensuring your septic system runs smoothly. We respond promptly to avoid disruptions, offering comprehensive consultations to optimize performance and longevity. **Q: What is the process for scheduling plumbing maintenance with Emerald Plumbing in Washington DC?** A: To schedule plumbing maintenance in Washington DC, simply call us at (240) 392-3535 or contact us online through our form, providing your details and service needs. Our dispatch team will assign a nearby technician for same-day or routine appointments, focusing on thorough diagnostics and preventive measures like drain cleaning. We emphasize ongoing training for our technicians to deliver high-quality service tailored to D.C.'s varied plumbing systems. ## Online Presence - Website: https://www.emerald911.com/ - Google Maps: https://maps.google.com/?cid=16903827868710086315&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/emerald-plumbing-2