--- title: "Drain Rooter Service" url: https://contractorlink.pro/drain-rooter trades: [Plumbing] city: San Jose region: CA google_rating: 4.7 google_rating_count: 12 website: "https://www.drainrooterservice.com/" phone: "(669) 232-7086" license: All rights reserved. Content from ContractorLink. --- # Drain Rooter Service ## About Drain Rooter Service is a local, family-owned plumbing business operating in the Bay Area. Todd N., a certified plumber, leads the company. They provide plumbing services to residential and commercial clients. ## Trades - Plumbing ## Services - Leaks & Pipe Repairs - Clogged Drains & Toilets - Sewer Line & Septic System - Water Heater Issues - Toilet Repairs - Faucet & Fixture Repairs - Installation And Upgrades ## Location San Jose, CA, 95123 ## Service Area Serves within 30 minutes drive time of San Jose, CA. **Phone**: (669) 232-7086 ## Google Reviews 4.7/5 stars from 12 Google reviews. [View on Google Maps](https://maps.google.com/?cid=10788642353251960592&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous I called DRS at 5pm when my sewer line backed up. Todd answered the call, told me when he would be here, and had the line unblocked by 6:30pm. I've known for 10+ years that the line needed replacement. Todd offered one of the best quotes I've had for this over the years so I moved forward. They started the following Monday, got the inspection set up (yes, he handled permits with city of San Jose) for Thursday the same week, and finished that day after inspection was passed. Communication throughout the process was great. I highly recommend DRS. - 5/5 — Anonymous I was totally impressed with Todd. The bathroom faucet and washing machine were making loud noises like a foghorn when turned on. I called other plumbers who said they'd need to go under the house and do diagnostic work to find the problem they thought was in the pipes. Todd said he always starts small before moving on to more extensive work.He arrived the same day, and he thought the problem was with the faucet. No need to check the water pipes yet. I bought a new faucet, and Todd promptly returned the next day to install it. Problem solved! I will be recommending him to anyone needing an honest and competent plumber. :-) - 1/5 — Anonymous Super unprofessional. Seems like the plumber just wants money and does not care if problem is actually solved or not. I called him 15 days ago to inspect and fix a bathroom clog. He came a ran a snake for 2-3 minutes and the water started draining. He asked for a higher than normal fee, and I gave it without argument as he responded promptly to my call and came immediately. I left for a 2 week vacation next morning and on return found the bathroom drain was still getting clogged. I sent a message to him but he did not respond. I tried again the next day and he picked up the phone. Now here is where his unprofessional behavior starts. He blamed me that I might have thrown something in the toilet to cause the clog. I explain that no one was home and that the snake cleaning he did 2 weeks did not seem to have cleared the clog. Even after my clear explanation he kept telling me that I should have done something wrong. Instead of coming over and looking at the problem this guys asks for more money upfront. I am not sure why someone would ask for more money upfront without checking if their prior work was done correctly or not. This did not seem honest to me. I decided to get a snake from homedepot and run it myself. I ran the snake thoroughly and was able to extract roots from the pipe around 10-15 ft mark. See the pictures. There probably was more that got flushed out. Stay away from this company if you are seeking honest and genuine service. I would rather find someone who is honest and do the right thing. - 5/5 — Anonymous Todd quickly answered his phone and, in about 20 minutes, was at my door. Speedy and efficient hydro jetting to clean out clogged kitchen pipes was done in almost no time. He also hosed down the outside wall where the sewage water splashed and made a mess. I can finally turn the faucet without water standing still in the sink and a foul black goo creeping out of the pipes. Phew! - 5/5 — Anonymous If you're skimming reviews, then then I'll just recommend you give Drain Rooter Service a call. If you're like me, you'll be delighted you did. Backstory - Last night at 7 PM (of course, a couple hours after sunset this time of year), my son emerges from his shower saying, "Dad, the water is not draining in my shower". As you can imagine, that's something we never want to hear. But, there it was. After getting numerous towels in place to soak up the water in two back-to-back bathrooms (thankfully, it was shower water, not poo water), it was time to get someone out to my house quickly to get the sewer line flowing again. I looked back a a previous review I did in 2018 for a drain service I recall being happy with. I called them, but I got a voicemail indicating they had closed for the day - just an hour before. With this situation being what it was, waiting until the morning in the hopes of getting into the service schedule wasn't going to work. So, I began looking through reviews. I quickly came across Drain Rooter Service, and I liked the reviews I was reading. I saw that they were open until 9 PM, so I gave them a call at about 7:15 PM expecting to have to leave a message. To my surprise, "Todd" answered the phone and asked me how he could help. As it turns out, he was just finishing another service appointment, and he asked me to text him my address. I did, and he was at my house within 25-mins. That was a "Wow!" Todd quickly diagnosed the problem, and offered to power-snake my main sewer-line for a reasonable price. I was glad to hear he had a power-snake because the results of a previous hydro-jet service had only lasted two-weeks. Then, I had to pay a different service to do it again using a power-snake. And, Todd's power-snake has a second 25-ft section that he added so he can clear-out blockages that are a little farther out than 25-ft. His power-snake had to go out there beyond the first 25-ft to clear-out the blockage. In short order, the extended snake had the backed-up sewer water flowing smoothly again. We tested with a couple toilet flushes, and all was good. Wrapping it all up, these are the Positives: 1. Todd answered when I called. 2. He understood the urgency of the situation. 3. He showed up in less than 1/2-hr of being called. 4. He uses an extra-long power-snake to break-up blockages beyond the 25-ft range. 5. His service fee was quite reasonable. 6. He offers a 30-day warranty. 7. He was pleasant and easy to talk with. Negatives: None. All in all, Todd saved the evening, and he made me look like a hero to my family. Drain Rooter Service is my new go-to service for urgent sewer-line problems. I highly recommend Drain Rooter Service. Give them a try. Thank you for Liking this review - and for sharing it to help others get their sewer-line issues to go away and feel great about the service they received. ## FAQ **Q: What service areas does Drain Rooter Service cover in the Bay Area?** A: Drain Rooter Service operates throughout the entire Bay Area, with their base in San Jose, CA. As a local family-owned plumbing business, they provide reliable drain and plumbing services to homeowners across the region, ensuring prompt response times from their San Jose location at 165 Blossom Hill Rd. Apt #20. Their certified plumber, Todd N., is equipped to handle jobs efficiently in urban and suburban areas alike. **Q: Is Drain Rooter Service a licensed plumbing contractor in California?** A: Yes, Drain Rooter Service holds Contractors State License #1073479 (C36 - Plumbing), confirming their qualification for professional plumbing work. This license ensures compliance with California standards for drain rootering, pipe repairs, and other plumbing services. Homeowners can verify this license through the California Contractors State License Board for peace of mind. **Q: Who owns and operates Drain Rooter Service?** A: Drain Rooter Service is a local family-owned business operated by Todd N., a certified plumber with hands-on expertise in plumbing solutions. Todd personally manages the team and services, emphasizing early arrivals, clear explanations, and helpful guidance as noted in customer testimonials. Their working vans are fully equipped for on-site drain rootering and plumbing tasks across the Bay Area. **Q: What can I expect from the Drain Rooter Service team during a plumbing job?** A: The Drain Rooter Service team, led by Todd N., arrives early, provides friendly and helpful service, and explains plumbing issues clearly to homeowners. Customers praise their professionalism in handling situations like drain clogs with tools such as rooters and hydro-jets, ensuring minimal disruption. As a certified C36 plumbing contractor, they focus on thorough diagnostics and effective resolutions tailored to your needs. **Q: How do I contact Drain Rooter Service for a drain rootering emergency in San Jose?** A: You can reach Drain Rooter Service by calling (669) 232-7086 or emailing drainrooterservice@gmail.com for prompt plumbing assistance in San Jose and the Bay Area. Their San Jose address at 165 Blossom Hill Rd. Apt #20 serves as the hub for dispatching their equipped vans to address urgent drain issues. Testimonials highlight their reliability, with customers like Michael and Jennifer L. recommending Todd for quick and clear service. **Q: Why choose Drain Rooter Service for plumbing needs in the Bay Area?** A: As a family-owned business with a certified plumber at the helm, Drain Rooter Service offers personalized, trustworthy plumbing services throughout the Bay Area. Their C36 license and positive reviews emphasize expertise in drain rootering and related tasks, with Todd N. known for being early, friendly, and explanatory. Homeowners appreciate the local San Jose roots and commitment to helpful solutions without unnecessary upsells. ## Online Presence - Website: https://www.drainrooterservice.com/ - Google Maps: https://maps.google.com/?cid=10788642353251960592&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/drain-rooter