--- title: "Charter Oak Mechanical Services" url: https://contractorlink.pro/charter-oak trades: [HVAC] city: Manchester region: CT google_rating: 4.4 google_rating_count: 48 website: "https://www.charteroakmechanical.com/" phone: "(860) 432-8915" license: All rights reserved. Content from ContractorLink. --- # Charter Oak Mechanical Services > Charter Oak Mechanical offers the Solutions you need, at prices you don’t mind. ## About Charter Oak Mechanical is a heating, ventilation, air conditioning, refrigeration, and custom ductwork specialist serving Manchester, Glastonbury, Vernon, Newington, and surrounding CT towns. They offer over 25 years of expertise in the HVAC industry, servicing both residential and commercial businesses. The company is BBB accredited with an A+ rating and offers a satisfaction guarantee. ## Trades - HVAC ## Services - HVAC installation - Heating system repair - Air conditioning repair - Furnace repair - Boiler repair - Water heater repair - Thermostat services - Custom ductwork - Refrigeration services - Commercial HVAC repair ## Location Manchester, CT, 06040 ## Service Area Serves within 30 minutes drive time of Manchester, CT. **Phone**: (860) 432-8915 ## Google Reviews 4.4/5 stars from 48 Google reviews. [View on Google Maps](https://maps.google.com/?cid=14910735624217594085&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous Kevin, the supervisor, came out to the home this morning after what is been a very stressful weekend with my furnace. Kevin came in highly professional, and very knowledgeable. He assessed the system with all the necessary tools. He explained everything. He went above and beyond, and ensure that the furnace is in working order. I highly recommend this company and I will continue to call on them for all my furnace needs. Thanks again, Kevin!!!! - 5/5 — Anonymous Charter Oak Mechanical installed my replacement central air in 2024, and I've since used them for all my heating and AC maintenance. Can't say enough of how excellent they are with their service and timely response to any questions or problems - especially Logan! Great company and I highly recommend. - 1/5 — Anonymous Charter Oak Mechanical came to my home for a routine air conditioning maintenance visit. During their service, the condenser fan motor failed on a relatively new unit (only 7 years old). Since then, I’ve been left without air conditioning during a severe New England heatwave. At the time of the incident, an apprentice was cleaning the outside unit unsupervised while the lead technician was working on the air handlers inside. Shortly after, the condenser fan motor broke down. This raises serious concerns about oversight and professionalism during the visit. When the issue occurred, the owner personally called me, empathized with my situation, and said he would try to help. I appreciated that gesture and hoped it signaled a commitment to resolving the matter. Unfortunately, I’ve been unable to reach him since. The receptionist and service manager have not connected me with him, nor have they provided clear or honest updates. What’s been most disappointing is the attitude I’ve encountered from staff. I’m not sure how customer-friendly or helpful they intend to be until this is resolved. The lack of transparency and responsiveness during a time of real discomfort has been frustrating. I’m still hoping Charter Oak steps up and delivers the service and accountability customers deserve. I will update this review based on how the situation progresses. - 5/5 — Anonymous We've been using Charter Oak Mechanical for 5 years now and just had them out to service our C/A. As always, they were on time, very friendly, helpful, and ready to answer any questions! The same gentlemen, whose name I can't recall, has been here several times and is amazing! I highly recommend! - 5/5 — Anonymous Finally, I'm a proud owner of American Standard central air conditioning system installed by great team of people led by Jeremy! They did an excellent job overall and left the place spotless. Showed up on time and started working right away and did an awesome job installing and hiding the pipes and replacing the wires. They listened to my suggestions and answered all my questions. I would recommend them any day, any where. Thank you! ## FAQ **Q: What areas does Charter Oak Mechanical serve for HVAC services in Connecticut?** A: Charter Oak Mechanical serves Manchester, Glastonbury, Vernon, Newington, and all surrounding towns in Greater Hartford, as well as properties throughout Connecticut. As a locally owned and operated company, they provide residential, commercial, and industrial HVAC services including heating, cooling, and ventilation systems across these areas. Their 24/7 emergency repair availability ensures quick response times for homeowners and businesses in need. **Q: How many years of experience does Charter Oak Mechanical have in HVAC?** A: Charter Oak Mechanical has over 25 years of expertise in the HVAC industry, specializing in heating, ventilation, air conditioning, refrigeration, and custom ductwork. Their experienced technicians handle installations, repairs, and maintenance for both residential and commercial properties. This long-standing experience contributes to their A+ Better Business Bureau rating and trusted reputation in Connecticut. **Q: Does Charter Oak Mechanical offer emergency HVAC repairs in Manchester CT?** A: Yes, Charter Oak Mechanical provides 24/7 emergency HVAC repair services for heating, air conditioning, furnaces, boilers, water heaters, and thermostats in Manchester and surrounding areas. Their technicians are available around the clock to address urgent issues like sudden heating failures or cooling breakdowns. Homeowners can call 860-432-8915 for immediate assistance. **Q: What is the satisfaction guarantee for Charter Oak Mechanical's HVAC installations?** A: Charter Oak Mechanical offers a no-risk guarantee on their installations: if you're unhappy with your home's heating or cooling system and they can't fix it, they'll remove the equipment and refund 100% of your investment within the first year. This applies to furnaces, boilers, air conditioners, and other HVAC components installed by their certified technicians. The guarantee ensures peace of mind for residential and commercial customers in Greater Hartford. **Q: Does Charter Oak Mechanical provide maintenance agreements for HVAC systems in Glastonbury CT?** A: Yes, Charter Oak Mechanical offers sensible maintenance agreements to keep HVAC systems like furnaces, boilers, and air conditioners running efficiently in Glastonbury and nearby towns. These plans include regular tune-ups, priority service, and preventive care to avoid breakdowns and extend equipment life. Regular maintenance helps detect issues like refrigerant leaks or ductwork problems early, ensuring optimal performance during Connecticut's harsh winters and summers. **Q: Can Charter Oak Mechanical handle commercial boiler repair in Vernon CT?** A: Charter Oak Mechanical specializes in commercial boiler repairs and services for businesses in Vernon CT and throughout Greater Hartford. Their expert team addresses common issues like pressure problems, leaks, or inefficient combustion using industry-standard diagnostics and parts. With over 25 years of experience, they ensure minimal downtime for industrial and commercial properties. **Q: What services does Charter Oak Mechanical offer for furnace replacement in Manchester CT?** A: Charter Oak Mechanical provides professional furnace replacement services in Manchester CT, including assessment, removal of old units, and installation of energy-efficient gas or oil furnaces. Their certified technicians ensure proper sizing, venting, and integration with existing thermostats for optimal heating performance. The process includes a one-year satisfaction guarantee to protect your investment. **Q: Does Charter Oak Mechanical install water heaters in Newington CT?** A: Yes, Charter Oak Mechanical installs and repairs water heaters, including tankless and traditional models, for residential and commercial properties in Newington CT. Their services cover everything from sizing the unit for hot water demand to ensuring compliance with local codes for venting and efficiency. Emergency hot water repairs are available 24/7 to resolve issues like no hot water or leaks promptly. ## Online Presence - Website: https://www.charteroakmechanical.com/ - Google Maps: https://maps.google.com/?cid=14910735624217594085&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/charter-oak