--- title: "Basnett Plumbing, Heating, AC & Electrical" url: https://contractorlink.pro/basnett-plumbing-heating-ac-electrical trades: [Plumbing] city: Littleton region: MA google_rating: 4.9 google_rating_count: 1479 website: "https://basnettplumbing.com/?utm_source=google-business-listing&utm_medium=organic&utm_campaign=website-button" phone: "(978) 272-0549" license: All rights reserved. Content from ContractorLink. --- # Basnett Plumbing, Heating, AC & Electrical > Making Your Home Comfort Affordable ## About Basnett Plumbing, Heating, AC & Electrical provides reliable and trustworthy plumbing, HVAC, and electrical services in Littleton, MA and the surrounding MetroWest Boston area since 1987. They prioritize customer comfort with quality craftsmanship, honesty, and integrity from the first call to job completion. The company offers repair, installation, maintenance, and specialized services including whole-house generators and indoor air quality solutions, along with maintenance plans to keep homes running smoothly. ## Trades - Plumbing ## Services - Plumbing Repair - Plumbing Installation - Plumbing Maintenance - Heating Repair - Heating Installation - Air Conditioning Repair - Electrical Installations and Repairs - Whole-House Generators ## Location Littleton, MA, 01460 ## Service Area Serves within 30 minutes drive time of Littleton, MA. **Phone**: (978) 272-0549 ## Google Reviews 4.9/5 stars from 1479 Google reviews. [View on Google Maps](https://maps.google.com/?cid=9397742751476426764&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 5/5 — Anonymous All of the people I met from Basnett Plumbing and Heating were very professional and helpful. I felt so comfortable with such knowledgable and respectful people working to replace my original 67-year old boiler heating and hot water system. The plan they provided for moving the boiler from the kitchen into a dedicated utility closet was genius. The final product placed inside walls and along the intersect of ceilings, doors and closets caused minimal visual impact and will be easy to cover with a couple small soffits. It was well done and that shows in the final product. I'm so please with my new Viessmann Combi Boiler. Jake Basnett, Lead Home Solutions Specialist, is so very knowledgeable and he also has a wonderful personality. He was always willing to take a call when I came up with an additional "how will this work?" or "what does this phrase in the contract mean?" He thoroughly explained the transferable warrantees on the proposed boiler replacement for, a must-have with me needing to sell my house. What a great representative of your company! Zach Menard, one of Basnett's lead installation technicians, was quite knowledgeable, helpful, and pleasant. He really kept my 3-day project on schedule. He ensured the final product was beyond anything I could have envisioned, not just technically sound but visually pleasing, a true work of art. Daniel Castro provided the electrical expertise. The wiring and how and where he placed the wiring and plugs allows easy and logical access. He truly did an exceptional job. Samuel Dubois is an amazing professional, a great problem solver, and a very nice person. He was always willing to take the time to fully explain why something won't work and why a work-around will better fit the need. He knows his boilers, going through computer steps quickly and with great skill. He did an amazing job of creating replacement piping for my 8 67-year old radiant heat manifolds. I'm so very impressed. The rest of the crew knew their jobs but also took the time to be kind and respectful to this home owner. I felt comfortable leaving my home for a couple long scheduled appointments. They all gave me confidence in their work and honesty. Finally the office personnel Robin, Ramona, and Nancy ensured they provided accurate information, went out of their way to find the answers to my questions, and always treated me as a valued customer. They were always polite, friendly, warm, and sincere, something I didn't find in some of the other companies I interviewed. Their pleasant and knowledgeable presentation (and the Basnett food drive) was what initially made me decide to go with Basnett Plumbing. Basnett is an amazing company. All the people know their jobs, and work together as a great team. The brands you install are top-of-the-line. I know your work is well done and will last. Thank you so much for the great service you all provide! I truly feel you are my friends at Basnett Plumbing, Heating, AC & Electrical. - 5/5 — Anonymous I want to share my great experience with Basnett Plumbing. Kialy, the drain specialist was exceptional. We had a septic backup problem that started occurring very rarely when too much water was introduced to the drainage system (like extra long showers upstairs) indicating a partial blockage somewhere. He was very knowledgeable and took steps to thoroughly diagnose the problem such as using a camera inside the pipe as part of the initial up front cost. This allowed him to make a proper analysis and give us the fixed price quotation to remedy the problem, which he did. What I most liked about Kialy was his enthusiasm and interest in having us fully understand and thus appreciate the situation and feel comfortable with the repair. Having tried to snake it out myself, I wanted real a professionals to complete this job. Our plumbing is from the 60's and it came as no surprise that the iron section of the septic drain pipe was showing its age and needed attention. He used a machine to gently "scrub" and loosen most of the abrasive rust/filings and flush it down into the septic tank. We did not have to replace any pipes and now know steps on how to maintain drainage although it may make sense to later replace the six feet of iron drainage pipe to copper which Basnett is fully capable of doing. Although not inexpensive, we feel we got what we paid for. - 5/5 — Anonymous I had a 12 year oil furnace with a whole house heat pump. The existing heat pump developed problems due to component failure, scarcity of replacement parts due to its age, changes in A/C refrigerants a new heat pump was required. I got hardware and installation estimates from 4 local vendors and chose Bassinet. The first person a met from Bassinet was Anthony Kent. I was very impressed with his knowledge and thoroughness. He did not just recommend a replacement based on the heat pump I had, he performed a bottoms up analysis of system size based on the individual requirements of my specific house. Anthony was a master of matching OEM capabilities and equipment sizes to my system which was limited due to physical height restrictions of the heat exchange location on top of my furnace. Anthony produced a multi-page document identifying specific vendor equipment, accessory parts as well as customization required for my system, He also identified electrical components that would protect the heat pump from electrical supply variations. and also identified a whole house surge suppressor that would protect all the electrical equipment in my house. System installation was scheduled to allow me to take advantage of federal rebates that expired at the end of 2025 which I would have missed if Anthony had not mentioned it and Bassinet had not scheduled my installation immediately. The heat pump installation was led by Cam O'Loan with a support crew of 2, a lead electrician Dan Castro and his partner. The entire Heat Pump installation and inspection was completed within a few days including the electrical upgrades. Dan Basnett performed the final Basnett inspection It was a definite advantage to have all the trades to come from and be scheduled by Basnett. The Basnett office staff was extremely responsive and helpful. - 5/5 — Anonymous We had a fantastic experience with Basnett and their installation of a mini-split AC/Heat pump at our home. From Anthony's visit to discuss options and provide a quote and Nancy's help with the contract and scheduling logistics to Josh, Frank, and Michael's expert installation, the entire process was top notch. Everyone was courteous, friendly, communicative, and highly professional. The installation itself was very well done. Plumbing and electrical lines were carefully routed and secured, and the finished project works flawlessly and looks great too. Throughout the process, everyone was careful to minimize mess and disruption, and left the site in immaculate condition. Josh and Michael were careful to explain the features, use, and warranties for the HVAC and electrical products installed, and a followup visit a few weeks later gave us a chance to get any other questions answered. We've worked with other contractors, but Basnett is absolutely the best. They were an absolute pleasure to work with and really care about getting things right. Even though they provide superior service, their pricing was very competitive, and their ability to cover all aspects of the project (HVAC, plumbing, and electrical) simplified logistics and allowed them to complete the entire project in less than a day. We're so happy we went with Basnett, and I highly recommend them to others. - 5/5 — Anonymous I had a fabulous experience with Basnett! We had a leak under our kitchen sink. I called them on a Monday and Phinias came to our home the next day and fixed the problem. He arrived on time, wore shoe coverings, which I really appreciate, and was professional, warm, skilled and exactly what you would hope for. I’m very pleased. I’m so impressed with this company. They had excellent communication and they are community focused. They were having a food drive for a local food bank and were asking if customers would consider donating certain food items. They said their technician would collect them when they came. I think this is amazing!!! It’s what we need now. Good solid local organizations that support the community! Thank you ## FAQ **Q: What plumbing services does Basnett Plumbing, Heating, AC & Electrical offer in Littleton, MA?** A: Basnett provides comprehensive plumbing services including repair, installation, and maintenance for residential systems in Littleton, MA. Our experienced plumbers handle everything from fixing leaks and clogs to installing new fixtures and performing routine inspections to ensure optimal performance. We prioritize quality craftsmanship to keep your home's plumbing running smoothly and efficiently. **Q: What areas in MetroWest Boston does Basnett service for HVAC and electrical needs?** A: Basnett serves Acton, Andover, Concord, Groton, Harvard, Lancaster, Lincoln, Littleton, Sudbury, Westford, and surrounding areas in MetroWest Boston for plumbing, HVAC, and electrical services. Our team responds promptly to calls in these locations, offering repair, installation, and maintenance for heating, air conditioning, whole-house generators, and EV car charging stations. We aim to make every customer feel comfortable from the initial contact through job completion. **Q: How long has Basnett Plumbing, Heating, AC & Electrical been serving the local community?** A: Basnett has been a trusted member of the MetroWest Boston community since 1987, providing reliable plumbing, HVAC, and electrical services. Over the years, we've built lasting relationships through loyalty, honesty, and integrity while sponsoring local charities, schools, clubs, and events. Our commitment to quality craftsmanship and customer service has made us a go-to choice for homeowners in the area. **Q: What maintenance plans are available from Basnett for plumbing and HVAC systems?** A: Basnett offers Platinum, Gold, and Silver Member Plans to maintain your plumbing, HVAC, and electrical systems at peak performance. These ultimate maintenance plans ensure savings on services, identify small issues before they become major problems, and keep your home running smoothly while prioritizing family safety and comfort. Signing up helps prevent costly repairs and extends the life of your systems. **Q: Does Basnett offer financing options for plumbing and HVAC installations in Concord, MA?** A: Yes, Basnett provides 0% financing for 5 years on qualifying installations, making home comfort more affordable for residents in Concord, MA, and surrounding areas. Additionally, get 10% off up to $1500 on installations when you donate to the SMGA. Our financing options cover new plumbing, heating, air conditioning, and electrical projects to fit your budget without compromising quality. **Q: What electrical services does Basnett provide, including EV charging stations?** A: Basnett specializes in electrical installations and repairs, whole-house generators, and EV car charging stations for homes in Littleton, MA, and MetroWest Boston. Our licensed electricians ensure safe and efficient setups to meet your power needs, whether for backup during outages or modern electric vehicle charging. We handle everything from initial assessment to final installation with a focus on reliability and code compliance. **Q: How does Basnett handle plumbing repairs like sewage ejector pump issues in Harvard, MA?** A: For plumbing repairs such as sewage ejector pump issues in Harvard, MA, Basnett's technicians arrive promptly, diagnose the problem like faulty float switches, and provide clear quotes for parts and labor. We offer options like bypassing components for immediate relief and can assist with sourcing affordable parts if needed. Our team maintains a neat workspace and ensures the system functions properly to avoid backups and disruptions. ## Online Presence - Website: https://basnettplumbing.com/?utm_source=google-business-listing&utm_medium=organic&utm_campaign=website-button - Google Maps: https://maps.google.com/?cid=9397742751476426764&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/basnett-plumbing-heating-ac-electrical