--- title: "AirSouth Cooling and Heating" url: https://contractorlink.pro/airsouth-cooling-heating trades: [HVAC] city: Mendenhall region: MS google_rating: 4.8 google_rating_count: 5522 website: "https://www.airsouthnow.com/" phone: "(601) 847-9941" license: All rights reserved. Content from ContractorLink. --- # AirSouth Cooling and Heating ## About AirSouth Cooling and Heating is a heating and air conditioning company serving Brandon and surrounding areas in Central Mississippi, focusing on building strong customer relationships for long-term comfort and satisfaction. They provide comprehensive services including full installations, replacements, repairs, and maintenance for HVAC systems, along with 24/7 emergency service, free second opinions, and consultations. Their EPA and NATE-certified professionals deliver quality work, and the company is licensed, bonded, insured, and BBB accredited. They back all services with Golden Guarantees, including a one-year test drive and workmanship guarantees. ## Trades - HVAC ## Services - Air Conditioning Installation - Air Conditioning Repair - Heating Installation - Duct Cleaning - Commercial HVAC - Home Energy Audits - Insulation - Maintenance Plans ## Location Mendenhall, MS, 39114 ## Service Area Serves within 30 minutes drive time of Mendenhall, MS. **Phone**: (601) 847-9941 ## Google Reviews 4.8/5 stars from 5522 Google reviews. [View on Google Maps](https://maps.google.com/?cid=15031200224995911478&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) - 1/5 — Anonymous This is the worst company ever. They make appointments, then blow up your phone saying repair person is going to be late or do not call at all. My Generac unit has been offline since at least the first week of December 2025, maybe longer. I am a disabled veteran and need electricity to stay alive due to my medical equipment . I purchased the unit and repairs at over $16000 plus finance fees and they cannot I t get off their butts and fix this. What do I have to do to get this resolved? The company, Air South LLC, after install took three months to replace the lid which was damaged. They never came back to do the initial maintenance/service for 3 years and 2 months. Service tech came here the first week of Dec, did what she could but could not get unit online. Repair man came out the following month Jan 8 and could not get it going. If I could give zero stars or negative stars I would do that. The repair guy came out last week on Tuesday. He told me they need to replace the whole generator. Owner in his reply to review told me to call and ask for James to expedite replacement. When I did the employees would not put me in contact with him nor his voice mail. This is very poor customer service. They call me today, one week later, and ask if it's okay to come on the 18th of the month. I have already waited three months and one week after owner responded to my review. Tomorrow is the 18th, we will see if they show up or if they push me back another week. We'll they did it. This time they pushed me back 2 weeks to March 9th. That is 4 months After they discovered and documented it to be offline. Owner in reply tells me to contact James, he is either there never there or not taking my calls. - 5/5 — Anonymous We had a great experience with AirSouth replacing our HVAC system today. This was not a simple swap — it involved major ductwork along with gas and electrical updates — but Carter B. and James H. handled everything smoothly and professionally. They were respectful of our home, worked efficiently, and answered all of our questions along the way. We were especially impressed that they completed the entire job in just one day. They made sure everything was sealed properly and helped us set up the thermostat before leaving. As of today, we’re very pleased with the quality of the work and appreciate their professionalism. - 5/5 — Anonymous The technician that came out was very understanding of my circumstances going over different types of units that would work for me specific to my needs and expectations, while considering my scope of affordability and down payment. Bottom line, the tech was punctual, professionally pleasant, customer focused and much appreciated! I must add their customer service team from home office was awesome with updates, appointment scheduling, current specials and other offers in all areas of services they offer as well. This isn’t your average heating and cooling business, they are exceptional!! - 5/5 — Anonymous After speaking with Mr. James the owner, we came to a mutual agreement. At the moment I am satisfied with the Generac generator. Instead of going through a finance company, Mr. James and I worked it out so I can pay for it infull. Thanks Mr. James for standing by the agreement. Continue to put your customers first. Thanks again for being an outstanding person. I feel the need to add to my review after the tech Andrew and his helper came out on 10/07/2025 to finish programming my generator, the two are very professional in what they do. I really thank Mr. James for sending great employees out to do the job. I was very pleased with AirSouth Cooling and Heat. AirSouth and I got off on the wrong side when I hired them to bring me out a generator. I spoken with Mr. James the owner and I can say this man truly stands by his words. He promised me that if I'm not satisfied with everything, he will give me the generator free. That doesn't mean just because he say that people will try and take advantage of his good will. He was willing to stand by that but there's no way my conscience would ever let me take advantage of anyone. I love sleeping at night. I will never let myself use or misuse anyone. Mr. James and work together and solve the issue in a very professional manner. I will leave this with anyone that had some bad experience with Airsouth, just give Mr. James another chance and you will see what i am talking about. I've spoken with his employees that answer the phone and they all treated me with the upmost respect everytime that I've call. I definitely will be using them to keep my generator services or if I need them for heating and air. Thanks Mr. James for employing some of the finest people that i know and that truly is a reflection on your behalf. My dad you to always tell me that the fruits don't fall far from the tree. The ones that I've met, they are a branch off of you. I truly appreciate you and your team for being an outstanding company. Thanks. Freddie Baker 3310 Eureka Rd Batesville Mississippi - 5/5 — Anonymous Just had an amazing experience with Air South and this is my review. We had to have the power cut to our house because our VERY old meter started sparking and popping and we didn’t want an electrical fire. I had called for a quote that night (they are available 24/7 7 days a week) and the next day Lewis E arrived and helped us with getting everything quoted (Meter and breaker box combo, inside breaker box) for as well as filing for a loan. He was very understanding and answered all our questions and made sure to put us on the emergency list since we would be out of power. He made sure he did not leave our house until everything was scheduled, order, filed, and ready to rock. A few days later we met Jason H the electrician and had a wonderful experience with him. He spoke to us every step of the way and answered every single question we had about the process and what he was doing. He made sure everything was done correctly and did not rush a single thing. The job took 2 days as the house was old and took a lot of rewiring and quite a few problems with how the house was built. We were out of power for 7 days in total (with a generator thankfully). Wednesday night we lost power, Thursday 10am we got our quote, Friday - Saturday - Sunday - Monday they were waiting for a part to arrive so they could start but Lewis told us if the part arrived early they would have been there Monday, Tuesday (our appointment) Jason H showed up at 8am and completed half of the job untill 4:30pm, and Wednesday at 9:30am the other half of the job - code enforcement - Coast Electric hook up was completed around 5:30pm. Jason H was very compassionate and had let us know on the second day he would be working on it for as long as needed until we had power and wouldn’t leave a moment sooner (could have been another half day but brought in a helper and was willing to stay until midnight if needed). Everyone I spoke to at the office as well as the service expert, electrican and his helper (don’t remember his name) were very professional and made the entire experience stress free. Couldn’t have went with a better company. We plan on using them in the future and hope everyone has a great experience like we have! Our total was up in the $9,000 area for materials and labor but at the end of the day we can sleep soundly in our 1955 home knowing we were well taken care of. ## Portfolio https://contractorlink.pro/minio/contractor-images/contractors/10424/gallery-84fbc4c9a24e.webp https://contractorlink.pro/minio/contractor-images/contractors/10424/gallery-e055d0557c7e.webp ## FAQ **Q: What is included in AirSouth Cooling and Heating's maintenance plan?** A: The maintenance plan features semi-annual servicing to optimize HVAC system performance, extend equipment lifespan, and prevent breakdowns through thorough inspections, cleaning, and tune-ups. It covers residential and commercial systems, including checks on furnaces, heat pumps, air conditioners, and ductwork for efficiency. Regular maintenance helps maintain peak SEER ratings and indoor air quality while qualifying for promotions like $0 service calls with repairs. ## Online Presence - Website: https://www.airsouthnow.com/ - Google Maps: https://maps.google.com/?cid=15031200224995911478&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA --- Profile: https://contractorlink.pro/airsouth-cooling-heating