General Handyman Services
RELIABLE, AFFORDABLE ROOFING FOR THE FRONT RANGE
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Serves within 30 minutes drive from Fort Collins
Decent end result. Lack of professionalism, preparedness, and punctuality. We bought a house that needed a new roof. The roof was done as part of the sale and was done well. The end result on that is good. Being as they did the roof and did a decent job, it made sense to bring them back for a routine installation of two sun tunnels That's where things go downhill. The appointment was scheduled a month in advance. Come installation day, the two guys, whom I will not name here, were over an hour and a half late. When they finally rolled up, they were both in personal, unmarked vehicles. Not very professional, but also not a big deal. Just throwing it out there. From the moment they arrived, it seemed as though they didn't quite have all they needed to complete the job. At various points during the job, they asked to use my trash bags, vacuum cleaner, broom, and silicone sealant. All basic supplies that a company hired to do a routine installation should have come prepared with by default. At the end of the job, they used my broom and vacuum during cleanup, as I mentioned earlier. I was elsewhere in the house working on another project, so I wasn't supervising them to ensure a good job was done. After all, that shouldn't be necessary when paying a contractor to do a job. And a thorough cleanup is a part of that job. Most would agree with that. At this point it's also worth mentioning that, having just bought the house, we had a trailer full of "mementos" left from the previous owner ready to go to the landfill. I gave the guys permission to use it for disposal of waste since it's all going to the same place anyway. I'm a reasonable guy like that. I'm not going to drive a hard line and make them take all the small bits with them even though that, too, would have been a reasonable expectation. Well, after they left, I discovered in the trailer loose cardboard boxes not even broken down and bits of plastic that all would have surely blown out driving down the road. Awesome. (not). Back to the interior cleanup: After they left and I finished up my project, I ventured upstairs to find every surface in my kitchen and living room still covered in a very noticeable layer of dust from the cutting of holes in the ceiling and the handling of the blow-in insulation in the attic. And, being as they didn't come prepared with ANY cleaning supplies, the floor, which they used my vacuum and broom to "clean", was also covered in dust. My partner and I had to spend the next hour-plus dusting and wiping down our counters, furniture, and table just to have a clean place to eat a late-evening dinner. This is all unacceptable from a company hired to do a job. Affordable is accurate in their company name, BUT it should not come at the expense of a job well-done. I would hesitate to recommend these guys based on my experience. When I pay someone to do a job, I expect the entire job to be done, from start to finish. They did not deliver on the full finish, but I paid the whole price. Keep that in mind as you shop around. -Jacob
When Shannon first came to my front door, and we spoke a bit, I pretty much knew right away that I wanted Affordable to do the work. Like Shannon, Ethan, who is managing the job, was just as authentic and caring as Shannon. The job was done in a day and a half with roofers who were friendly and careful to not only do the roof right but to clean up my front yard, nicely. Instead of a tarp, they used netting to cover the garage, so that air could flow through, which I greatly appreciated. This is my first experience with roofers on a home that I own, and I would hire them again in a New York second. All in all it was a great experience and my roof looks awesome!
Thank you so much for the wonderful job you did on replacing the roof on my mobile home. I was very impressed with the quality and professionalism of the company. The crew worked very hard the whole time they were here. I am also very grateful of how understanding the office staff was of my financial situation and their willingness to work with me in a payment arrangement I was comfortable with. It meant the world to me. I highly recommend them for anyone needing a roof replacement. Sincerely, Sondra Cucarola