A-1 Plumbing Inc

Replaced water heater and a hose bib. Called at 8am, both jobs completed same day before 11am. Couldn't be happier with the work, very professional and friendly. The the best part was it felt like they were trying to fix my issues the way I wanted and it didn't feel like a sales call.

I am a licensed principal broker in Or. I contacted A-1 Plumbing to inquire about getting a quote for repairs that were called out in a home inspection report. I asked if someone could come out to evaluate the crawl space and they said yes. I told them specifically what we needed a professional to evaluate and asked their availability. They said they could go out same day. I booked the appointment and after providing all the contact information they said it would cost a small fee of $59. Hesitant, but I added my client to the phone call and my client was willing pay for it if it meant getting the information we needed. I received a call from the owner and I explained again what we needed. I told him we needed someone to go in to the crawlspace to provide us a quote for work that was found in our home inspection. We wanted someone to look at the drain lines as they were done incorrectly. He said he is on his way to the house. Upon arriving, he called me and said that unfortunately he is going to have to charge us $410 to enter the crawlspace. Frustrated, I asked why this was not conveyed when I spoke to the office nor did the owner explain this to me when I spoke to him. He seemed like he wanted to get off the phone quickly and said we miscommunicated and he is unable to perform the inspection until it was paid. Please be aware as they do not specify their service fees up front. I would not be calling them for a quote in the future.

I called A-1 Plumbing to repair a leak under the house plus a couple of other plumbing issues per an inspection report from the future buyer. I was very pleased when they were able to come the next day. Carl was prompt for the appointment and very efficient. He repaired the leak, took care of other issues, and wrote up a good report for the inspector. I thank you much and would highly recommend their services.