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Serves within 30 minutes drive from Lansing
I’ve had an excellent experience with A-1! When we lost heat on a Sunday, I called them, and they went above and beyond to help. Instead of rushing out for a weekend service call, they patiently tried to troubleshoot the issue with us over the phone. Unfortunately, nothing worked, so we scheduled a visit for Monday. The technician who came out was incredibly professional and knowledgeable. He not only fixed the main issue quickly but also pointed out shortcuts taken by a previous company and even showed us how they had disabled critical safety features 😱. He provided a detailed list of additional repairs needed to address those issues, which was extremely helpful. The pricing was very reasonable, and the service was top-notch. A-1 has earned my trust, and they are now my go-to HVAC company. Highly recommend! These are the photos of the mess before he got started......
Just had a great experience with A-1 Mechanical. Furnace down. I did the reset thing and it failed. Called A-1. Dominic (the magnificent) was here 20 minutes later. (He had some leeway between appointments.) Diagnosed and fixed the issue in another 20. Was respectful of my home AND let me watch him work! I love watching people fix things. He determined that the pressure valve needed replacement. That did the job. I actually looked up the price of the part on the internet afterwards, there was a reasonable markup that I would expect from a professional. So, I am extremely satisfied with the experience. I think the timing was a bit of luck but, hey, I will certainly use them again even if they don’t show up 20 minutes after I call.
I had a really positive experience working with Devin when purchasing my new HVAC system. He was patient, straightforward, and took the time to explain my options without any pressure. Devin made what could’ve been an overwhelming decision feel simple and manageable. He answered all my questions honestly and helped me choose a system that fits my home and budget. I really appreciate how easy he made the whole process