402 Plumbing Services

I highly recommend to NOT use 402 Plumbing services. In August, one of the pipes was leaking from our water on a Sunday, and Fernando was available and came, which was nice. He charged $100 first. However, he was super sketchy. He said we didn’t have warranty, then I found out we did had a 10 year warranty. He said he called, and was going to get the water heater replaced. He came again, and I thought he was going to take the old one to get the new one, but he decided to replace the pipe instead and charged us another $250. He did not even provided a receipt. Now in December, months after, we are having problems again and called another plumber. Turns out Fernando damaged our water heater, and AOSmith had actually approved getting it replaced under warranty, but Fernando decided not to tell us and just not replaced it. Please do not work with these dishonest people. Read the other comments, I am not the only one with a bad experience.

I recently moved here and my water heater decided to go out in my new home.. without knowing too many people here yet, I asked around and I was told about this company 402 pluming from a friend so I gave them a call… I was a blessing!!!!! Especially with such short notice, Fernando was kind enough to fit me into his busy schedule that day! He was very polite, and understanding and did amazing work! He was in and out and I am very grateful b/c lord knows I needed my hot water!! Thanks again 402 plumbing, your a true life saver!

These guys are awful. They showed up did a crumby job, charged us $240 saying their work was 100% guaranteed. Within 30 minutes after they claimed to repair it, it leaked again. They not only never came back, but did NOT guarantee their work, or refund us as we had to hire another company. Fernando was not an honest person. What a scam. Texts to prove if needed...look elsewhere people!!! Beware