2nd Wind Heating & Air Conditioning

I am extremely glad we chose this company. I was nervous because finding honest, good quality HVAC, Electrical or Plumbing companies is hard to find. My families story and how 2nd Wind Responded made them a customer for life. My wife and I bought our home about a year and a half ago and I knew the HVAC was already 20 years old was hoping to squeeze some more life out of it before replacing. My wife and I return home from the hospital with our first born child, and the air went out! In the middle of 100 degree temps. I did quick research and found 2nd Wind they got a young tech whom was extremely professional here within 30 minutes, he evaluated and said they’d have to replace. I explained we needed to get house cooled down for the baby and he immediately called his boss and they grabbed window AC units brought them to our home installed them at no charge until a central HVAC fix could be made. They showed the human side of a business and customer care that many don’t these days. The next big thing they did thats rare these days I told them I wanted the same Goodman Central Pack we had because it lasted 20 years. They didn’t try to upsell me, cut me a break on the price and owner spoke with me on the phone thanking me for the business and said he had kids so he understood the situation I was in with a newborn and would get the team out there as soon as possible to install and replace with the new unit. Crew got here and completed the entire install in a single day even ran new returns and did it professionally. This is a great company, its so rare to find companies like this that actually care about the customer, the quality of their work and aren’t focused on an upsell for everything. Just good people, good firm they have my business for life.

Michael and Jeff did an amazing job of resolving my washing machine plumbing concerns within a day of me entering my appointment. Customer service is always A1 with 2nd Wind. Recently, Angel assisted me with correcting exposed wires on an AC unit. I've also had previous HVAC service with a great experience. 2nd Wind is my home maintenance go-to for ease of scheduling, great communication, knowledgeable techs, and always coming at the upper end of the scheduling, if not earlier. They also provide quick diagnostic, upfront pricing, and are a professional and responsive team. Customer service and quality of work allows me to refer them to other locals.

I wish I could give more stars. A very good friend and former employee of 2nd Wind recommended them after having issues with a previous HVAC company for maintenance. Art came in and answered all my questions in the most professional way possible. He walked me through everything he was checking and showed me exactly what he was finding. I signed up for their maintenance program on the spot with him and then he even serviced our unit today (that was just "serviced" 3 weeks ago from the previous company and you couldn't tell). I don't know what the previous company did, but Art showed me before and after photos. I KNOW he has our old system working in tip top shape. He wasn't pushy, and he didn't try to sell us something we don't need. I would recommend 2nd Wind to anyone and everyone! Oh and shout out to Stephanie in the office! She was so sweet, understanding and easy to talk to and schedule. Again, THANK YOU!!